I've decided to claim back charges made by the woolwich.
I just want to clarify a few things if possible.
Firstly, me and my partner are both unemployed after redundancy,
our situation with the bank charges occurred when the child tax benefit we were having paid weekly into our account suddenly stopped,
it turned out to be a computer error and they are now paying us monthly by giro.
during the month when the problem occurred we had direct deb