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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Been paying HL legal for +10yrs on 'an' RBS 'debt' now Drydens want more!


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I’d really appreciate some advice on this matter.

 

 

Briefly – a debt has been transferred to a debt collection solicitor and the outstanding amount has suspiciously skyrocketed.

 

I’ve been paying off a long-standing debt to a firm of solicitors/debt collectors called HL Interactive.

They were managing this debt on behalf of Royal Bank of Scotland,

though the joint mortgage was originally taken out in 1990 and I have none of the original documentation,

and cannot even remember the name of the lender (it was a French name, taken out through Prudential).

 

 

Last year the balance on this account, which I have never disputed, was approximately £6,000.

I have a letter from HL dated June 2013 confirming this.

I have been making payments to HL for years via direct debit and have had no dispute or hassle from them.

 

Last week I received two letters in the same envelope.

One is from RBS saying that management of this debt has now been transferred to a firm called drydensfairfax,

to whom all queries should now be directed.

 

 

They enclosed a letter from drydensfairfax themselves, and this is the one that worries me.

 

 

According to them, I owe over £16,000.

 

 

While I have never denied the debt, I do not know where this amount has come from and what powers they have.

I am certainly not going to phone them at this stage, especially since I was brought to these forums by googling their name.

 

Is it possible that there is small print somewhere that says my debt

(£6000 or so in 2013) can now be inflated to £16,000+ and that I have to pay it?

 

 

Should I now engage the services of a solicitor?

 

 

Any advice is welcome.

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Hi Cat on the mat and welcome to CAG.

 

So we are to assume that the debt has been assigned from HL Interactive to drydensfairfax.

 

 

Have you ever requested a copy of the agreement by way of a section 77/78 request?

 

You refer to a joint mortgage...is the debt a mortgage/further advance if you could give a little history of the debt...date type etc Im sure you will then get the appropriate advice on how to deal with this.

 

Regards

 

Andy

We could do with some help from you.

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This has cash cow written all over it!

 

Time to put the brakes on this and start demanding written evidence that a, this amount actually exists, and b, that they are legally entitled to collect.

 

SAR & CCA time I feel...

 

Keep everything in writing, do NOT deal with this over the phone. Get a paper trail of evidence started.

Keep a diary of events, keep all letters, including the envelopes, and mark them with the date you received them on.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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.Have you ever requested a copy of the agreement by way of a section 77/78 request?

 

You refer to a joint mortgage...is the debt a mortgage/further advance if you could give a little history of the debt...date type etc Im sure you will then get the appropriate advice on how to deal with this.

 

Regards

 

Andy

 

Thanks Andy for the prompt reply. The answer to your question is no, I don't even know what a section 77/78 is.

I was about to write to HL requesting confirmation of the balance at time of transfer,

when I googled 'drydensfairfax' and decided to register on these forums.

 

I'll give what background I can:

a joint mortgage of around £19500 was taken out in 1990, and

things went to pot in 1992 when the marriage broke up and I left the property.

Mortgage repayments were one thing caught up in the mess

 

 

since around 1995 I have been paying back in very small amounts my half of the loan.

I don't have any paperwork from that period but I've been paying back HL for around 10 years

and do have some recent correspondence from them, and more than once a balance in the 6000s is quoted.

 

 

I have never had any court judgements against me and when I got a credit report a couple of years ago

there was no mention of this debt or any associated 'black marks' on it.

A year or so ago HL asked to me to increase the monthly payments, which I did to their satisfaction.

 

These letters from RBS and drydensfairfax, and the new balance of over £16000, have come out of the blue.

Since I created this topic it has crossed my mind that they may have added my ex-wife's share of the debt to mine,

having perhaps tried and failed to get money from her.

 

 

But I'm just guessing, since I haven't seen her in around 10 years when she remarried,

and I don't even know where she lives.

 

 

If that's what they've done I'd certainly deny liability on the grounds that if they didn't consider me liable 10 years ago,

I don't see why I should be considered liable now.

 

That's probably as much info as I have, if it helps.

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What Andy is referring to is called a CCA Request. If they dont have the documents, then they shouldnt be able to enforce in court.

I would complain to Both Drysden's Fairfax and also RBS along with HL Interactive to make sure payments have been aligned to the account correctly

 

If you have that letter from HL, can you put it up? In PDF Format, but removing personal details.

Also DF like to issue Claims like confetti... Id like to see them answer to this one.

 

Bet you its a £10k admin fee ^__^

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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OKay many thanks Cat...

 

Here is the section 77 request...I would advise this is your first action to Drysden's

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?387435-CCA-Request-Consumer-Credit-Act-1974.

 

Secondly it would be worth a DSAR so you can quantify all charges payments etc...this goes to RBS.It may also be prudent to request statements from HL to clarify all your payments so far.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?387306-Full-Subject-Access-Request

 

Now Ill try to shed some light for you ...mortgages or joint debts and are joint and several so both of you are liable for the full amount...the creditor can chase either party for the full amount...but given the amount of time you have been paying the debt to HL...that still does not clarify for the difference in presumed balances...only the DSAR will shed light on that and if your section 77 is complied with the terms and conditions of the agreement could explain default interest being added.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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oh dear... someone been visiting the HL legal milking parlour for 10yrs

..disconnect the milking machine now.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks, Andy (and others). I'll get on to those requests you suggest. And talk about coincidence - drydensfairfax have just called my workplace. They're certainly eager - in their letter they've allowed me until 8th of this month to phone them. I didn't take the call.

 

Edit: I see my post has been moved. There's obviously more to HL than met my eye!

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you need to report them for that

not allowed to do that

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Communication with third parties

 

CONC 7.9.6

01/04/2014

FCA

 

A firm must not unfairly disclose or threaten to disclose information relating to the customer's debt to a third party.

 

[Note: paragraph 3.7p of DCG]

 

CONC 7.9.7

01/04/2014

FCA

 

When contacting a customer1) a firm must ensure that it does not act in a way likely to be publicly embarrassing to the customer; and

(2) a firm must take reasonable steps to ensure that third parties do not become aware that the customer is being pursued in respect of a debt

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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in addition to your s77 request to Drydens, and your sar to rbs, and statements from hl,

 

I would make a Formal Complaint in writing to rbs, concerning the attempted contacting of yourself at work by their collectors Drydens

 

quoting the FCA Guidance as above, they are ultimately responsible for the conduct of their dca

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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  • 1 month later...

Hello again folks - update time.

 

 

I’ve received a reply to the s77 sent to Drydens and

I don’t know whether to be encouraged or not.

 

 

I sent them the recorded delivery s77 on 3rd December and by 16th it still had not been delivered according to Royal Mail tracking,

 

 

I sent another by special delivery on 16th, and it was signed for on 17th.

 

 

I received the following letter yesterday (14th Jan).

 

 

I don't have the facility right now to scan it but I reproduce the entire text bar the yours faithfully etc -

 

 

I have not omitted the reference and property address, there are none on their letter.

 

 

The amount of the alleged balance also does not correspond with the amount they asked for last month; it is actually £177 less:

 

'09 January 2015

 

Dear Mr xxxxxx

 

Our Client: Bank of Scotland Plc (Birmingham Midshires Division)

Sum outstanding: £16,638.35

Mortgaged property:

 

We refer to the above matter.

 

As requested, please find the up to date balance above and a payment list along with the initial letter attached. Please note that the balance above also includes the payments made direct to us amounting to £2.00.

 

We must now request that you provide us with up to date income and expenditure details, along with an offer of payment. Please complete and return the attached Income and Expenditure Questionnaire within the next 14 days.'

The 'payment list' they refer to is a list of my payments to HL, and it isn't even complete. And since they refer to payments to themselves of £2, I now know they received both s77s from me. There is no mention of what the figure they claim (£16,638) consists of. I still don't know why it exceeds, by over £10,000, the amount I had been paying off to HL.

 

It appears to me that the information the s77 asked for has not been forthcoming, and that all Drydens actually have is an account reference and a made-up number. It was my understanding that the s77 obliged them to provide me with a copy of the original loan agreement and related documents - which they have failed to do.

 

Also:

1. I wrote to HL requesting confirmation of the balance at the time the account was transferred to Drydens. I know they received it on 5th December but they have not contacted me yet. I did not use a template for this request, I composed a letter myself. Is it worth sending them a DSAR?

 

2. A DSAR was sent to RBS on 3rd December and I received an acknowledgement of the request dated 18th December from Birmingham Midshires (the branch who dealt with the loan when repayment arrangements first commenced in 1997-ish). I have heard nothing since, but the statutory 40 days aren't up yet. Then again I don't know when they received the DSAR since, according to good old Royal Mail tracking, it has not been delivered yet!

 

I'm certainly not going to complete a questionnaire at this stage to admit liability - which brings me to a slight niggle. Is the sending of the s77 using your template regarded as a denial of liability? Or, now that they have not complied with it, should I write to Drydens calling attention to their non-compliance and then deny liability? Or should I hang on for now to see what I receive in response to the DSAR?

 

I know that's a lot of text to wade through but any advice is welcome. Thanks.

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Actually I've just realised I may have made an error. I checked the s77 I sent and it looks as though I deleted a paragraph I should have left in. It's the text in blue in the template that is supposed to be deleted if sending to the original creditor rather than a collection agency. I should have left it in, shouldn't I. What an idiot. Should I send another s77?

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if they've not sen your signed agreement

then tough luck them

 

 

they know the score

 

 

cow removed from milking palour till they do.

 

 

I wouldn't keep wasting money on recorded delivery either.

 

 

al you need is free proof of posting.

 

 

its worthy to note also

 

 

the Birmingham midshires mortgages/secured loans have some very dodgy threads around.

 

 

90% of the 'debt' is typically arrears charges and insurances

none of which wee ever legal needed.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Okay, so does the fact that they have not produced the original agreement when requested mean that they have no leg to stand on if they take recovery action against me? My instinct now is to write to Drydens to make it clear to them that I deny liability.

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No need to write further they are fully aware of what you have requested and also their legal obligations....they dont need to to be told they are in default and the implications that transpire.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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  • 5 months later...

Your original loan was with Credit Agricole arranged through the Prudential - I know because I had same in 1991 and it was took over by Birmingham Midshires. The latter start submitting the account with charges etc even though theres no provision in the original contract to do so. I know because I have all the original documents. I submitted a claim for charges - Midshires settled before court hearing. It looks whoever as had your debt has used their own interest and charging structure to milk you.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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