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scottybhoy

Boiler Repair - British Gas Offer

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Have the nightmare scenario of boiler playing up. Local engineer diagnosed two faults, fixed them bit looks like it needs a more thorough diagnosis from a product specialist.

 

BG doing this offer here, has anyone used this or have any negative feedback.

https://www.britishgas.co.uk/rc-app-slot-booking/

 

Its the £99 fixed price repair with HomeCare 200. Have read the t&c's but see no hidden fees - anyone recommend it?

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Don't know anything about it but will they cover you for pre-existing faults?

If you are tempted then I would call them to discuss and record the call so that all of the promises made by the salesperson can be used against them


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I've had BG Homecare myself & they are very good indeed!

 

I've had to use their services a few times now & I've never had to pay any extra costs etc.

 

They always turned up when they said they would, also were quick to identify the issues & fix them. The Engineers also cleaned up after themselves, which was a bonus!


I don't suffer from insanity, I enjoy every single minute of it!!

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The cover looks as though it is for existing faults and "fixed" price. Will give a phone and let you know how i get on.

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Well, Engineer turned up, full diag, replaced faulty part, checked everything was working ok. Excellent job (not trying to tempt fate!). Have had past issues with British Gas, but credit where credit is due - very impressed with the service and the cost was indeed a fixed £99. Had to take the annual cover out though, but well worth it for peace of mind.

 

Glad to post some positive news for once - many thanks folks for your responses! :whoo:

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Well, Engineer turned up, full diag, replaced faulty part, checked everything was working ok. Excellent job (not trying to tempt fate!). Have had past issues with British Gas, but credit where credit is due - very impressed with the service and the cost was indeed a fixed £99. Had to take the annual cover out though, but well worth it for peace of mind.

 

Glad to post some positive news for once - many thanks folks for your responses! :whoo:

 

That's wonderful news!

 

I'm so glad that your BG Homecare experience was as positive as mine....

 

£99 is indeed, well worth the peace of mind!

 

I'd recommend this service to anyone.


I don't suffer from insanity, I enjoy every single minute of it!!

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