Akinika Text Message

[newbie5001]

Received a text message from the above 27/11/14 09:05

 

We have been trying to contact you please call us. Web address and a ref number. No further calls or texts yet

 

Have not received anything from that company in the post or anyone else chasing money recently

 

Am in a debt management plan coming up to 2 years. Had nothing from my creditors to say they were reassigning. I assume i should just ignore until something comes through the post.

[havinastella]

Hi welcome to CAG.

 

Yep, just ignore.

[BankFodder]

Akinika, http://www.akinika.co.uk/ say that they are

Trusted by well-known private and public-sector clients to responsibly contact and engage with their customers to collect debt, we specialise in helping to find an affordable, flexible way of resolving outstanding balances.

Clearly this is not true because if it was then they would not be breaking the FCA rules about contacting or engaging people with non-specific messages as required by CONC 7.9 http://www.consumeractiongroup.co.uk/forum/showthread.php?426126-CONC-7.9-Contact-with-customers-including-visits

 

 

They also say that they aim to

put customers and their trust and confidence in our organisation at the heart of how we do business.

They obviously don't seem to be doing very well because I would certainly not trust any company that was breaking the rules in this way.

 

They also appear to be in breach of their own code of practice

ensure that all practices involved in the tracing process are transparent and in line with relevant regulation and guidance prior to any collections activity

http://www.csa-uk.com/media/editor/file/Code_of_practice_final%20110414.pdf - see part 6 on Tracing

[Bazooka Boo]

Forward that text message to 7726 (spam on your phone keypad)

This is then sent to your network providers spam centre who in turn forward it on to

the ICO, who, if they get an undisclosed amount, fine the company for sending out unsolicited texts.

[newbie5001]

Cheers for the info interesting reading. Have forwarded to 7726 but it is asking for the number it came from. All i have in message details is Akinika with no number

[Bazooka Boo]

Cheers for the info interesting reading. Have forwarded to 7726 but it is asking for the number it came from. All i have in message details is Akinika with no number

 

Strange doesn't usually ask that?

 

You are opening their message they sent you, then forwarding that to 7726?

[dx100uk]

hope your dmp is no with a fee paying firm?

 

 

dx

[newbie5001]

Text message could have been sent via PC so no number would be shown, easy way to avoid tracing and the fine i guess.

 

DX am with Stepchange for my DMP

[newbie5001]

Another text message arrived this morning Approx same time and exactly same format, No correspondence by post is this going to be a 15 day thing

[Bazooka Boo]

Go through your phone roviders malicious calls/text procedure if you can't forward it on, sent via computer or otherwise you can still forward it, not send it, to 7726, they don't need the number it came from, they just need the content of the message.

[newbie5001]

Message again 09:05 the time is regular as clockwork, forwarded to 7726. Still no letters or phone calls. Getting a bit annoyed now. Have had this number just over a year, do not know the numbers history previous to this.

[mikeymack2002]

If you have a newer smart phone press and hold the message until add to spam numbers show then hit add to spam sorted.

 

 

Then add to blocked list

[newbie5001]

If you have a newer smart phone press and hold the message until add to spam numbers show then hit add to spam sorted.

 

 

Then add to blocked list

 

I do not get the option on mine unfortunately.

 

 

Wonder how many i can get before they change the time on the automated system.

 

 

Clearly they must be using a system like text local meant for marketing purposes.

[newbie5001]

All quiet but has started again today.08:31 same as before. Now i received one at 19:00 sounding a bit more threatening.

 

"Call now on 01772557642 We need to speak to you about a personal business matter".

 

No letters telephone calls just text messages reported them to 7726 but don't expect much, It is quite clearly fishing for information since i would have expected a letter or to rung by name by now.

[dx100uk]

IQOR [now Akinika] are wel know for phishing attempts

 

 

they've been warned about it before I'm sure

 

 

that's why they changed name

 

 

dx

[newbie5001]

Still coming through at random dates,

 

 

a total of 11 so far since 27/11/15.

 

 

3 received over the last week all at 09:31.

 

 

Spoke to my service provider who say because the texts are coming from a messaging service there is little they can do.

 

 

Surprised there is no regulators can complain to,

 

 

i have no intention of ringing these cowboys but i bet some do.

[renegadeimp]

Complain to OFCOM and FCA.

[Bazooka Boo]

Ditto! ^^^^^^^