Jump to content


  • Tweets

  • Posts

    • Hi   I assume this mattress was the Tenants own property?   So after moving out the Tenants provided an attachment showing a stained mattress and wanting full deposit back and threatening to claim against you for this.   1. Tenants failed to notify you of this stained mattress issue until the end of tenancy after they had vacated the property.   2. You have no evidence that this was the actual mattress used in that property nor evidence to back up there claim the staining caused this mattress damage.  (i.e. one of them could have had an accident and wet the bed or done this when they moved from the property).     3. Ask them that you wish the mattress independently inspected. (which you are fully entitled to do and if it proves this claim is false it will be added to the deposit claim by you the landlord for damages as well as the Garden if you need to get landscapers in to carry out the work that should have been carried out by Tenants as per Tenacy Agreement and raised  by yourself (Landlord) on a few occasions which Tenants failed to rectify even at end of tenancy.   4. Ask them to provide you with the contact details of there Contents Insurance Company (tenants whether Private or Social Housing should always take out and have Contents Insurance but is up to that tenant) bet they don't provide it Big question is the Deposit protected in a Tenancy Deposit Scheme (TDS) and those Tenants that have left were given a copy of the Prescribed Terms for that TDS? (Bear in mind you may need to tell TDS that you are in dispute with the Tenant about damages i.e. mattress and Garden)    
    • plenty of time to research and calm down. nothing much to do until the end of june.    
    • well ...... 1st you need to go back to post 1 and carefully read ALL this thread from the start again and pay attention to the advice and the undertones it explains about 'debt'.   2nd ...the truth is you owe no-one ANYTHING, the OC wrote off and sold the debt, and got most of it back against tax and business insurance schemes ...throw the morality card out the window...the OC did by selling the debt on for <10p=£1. and the DCa want the full balance ...id so many fools stopped paying powerless DCA's tomorrow, the whole industry would collapse overnight.   3rd the only reason this is still around your neck is because you failed to follow given advice...had you ..it would now be statute barred.      ^^^ very important research the M+S credit card debacle using our enhanced google searchbox on this page   as for the PAPLOC reply,   D.. desipte a previous CCA requests, the claimant has yet to supply any/all of the required paperwork.   i: delete [CC is attached to this reply form]"   
    • Hi again   Yes, it's been a lovely day weather wise.   Guess you've better things to do with weather like today than help with this problem, so thanks very much for your input, it's very much appreciated.   Late this afternoon I did receive a reply from the tenants, and they are asking me to go 50/50 with getting the garden sorted, not only that, as they have moved away they are expecting me to get the quotes.   Regarding you view on this issue, its so easy not to see the whole picture and my thoughts that the staining damp may be of their own doing didn't occur to me as I was so locked into the historical leak. Taking a closer look at the room in question today, I'm convinced that they are trying it on with the stained mattress- they did mail through a picture and then a receipt for supposedly the mattress. My wife and I then took both the pic and receipt to the bedding store where purchase was made to ask if the two married up, the picture does not show any emblems/manufactures logo or such to prove that this is the case, so we are none the wiser- our thoughts being that the stained mattress is from elsewhere.   A few days back I spoke to our letting agent regarding all of this, as was quite correctly mentioned there are two parts to this equation, namely the mattress and then the property.   Our agents mentioned to me that as an inventory was not carried out initially with the let, (hindsight) the pictures that were used to advertise the property could not be used as evidence to present to the TDS to be compared to the pictures now as there is no proof that the advertising pictures were in fact how the property was when the let started. I mentioned that all digital pictures have a means of finding when that pic was taken- Geo tag/Metadata- agent was quite surprised by this. The agents thoughts then went for a hide in a vacuum-   This is going off at a tangent here-many moons ago my wife studied computer science at a local University, one of her classmates who she is still in touch with is now a practising Solicitor. My wife suggested that maybe I give her a call, a bit rude I guess, but I did  phone and with the pleasantries out the way  I asked for her opinion of the best way to get this sorted. Her remit isn't landlord type stuff, however she will speak to a colleague on Monday and come back to me.   The property is due to be relet on the 21st, we will ensure that the new tenants move in to a home that is immaculate and welcoming, trouble is its getting a tadge close to get the garden issues sorted in time.   I know that all this will get closure in the end, but at the moment I've had more fun with a toothpick-   Again, many thanks.
    • The collection is currently stored at curator James Blower's home, but he has now found a space situated in an old bank premises where he hopes to exhibit them from this autumn or early next year. View the full article
  • Recommended Topics

  • Our picks

  • Recommended Topics

Cancelling new phone contract/Autism


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2391 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I am putting this on the forum to help the son of an ex colleagure. The lad has Autism.

 

I have just put an 18 year old lad on a plane to Belfast so he can be with his parents. For the last few weeks a girl has been taking advange of him due to his autism.

 

She got him on friday 21st November just gone to take out a mobile phone contract with the 3 network in store. There are two Iphone 6 with different numbers for him and her.

Each phone has a £45 monthly Tariff, total £90 a month

 

Before i took him to the airport i called into the three store to cancel the agreement, they said the could not as the phone was purchassed instore, and not online or by post.

 

Is there anyway out of this contract as he is now unemployed and lumbered with £90 a month for the next 18 months through not of his choosing?

Link to post
Share on other sites

The issue here is whether he has capacity to make a contract given his mental disability.

 

The rule is that if he suffers from a mental disability to a point where he is unable to understand the significance of entering into a contract – and if it is obvious to the contracting party i.e. Three, that he was suffering from a mental disability then he is not bound by the contract.

 

You will probably be able to tell whether or not his autism is obvious to other people who don't know him.

 

In any event, given his disability, I would issue a direct challenge to Three. I would return the phones to them, and if you consider that his disability is not obvious, I would simply inform them that all contracts are now cancelled, that you are not asking for any refunds but if they try to cause any trouble, you will resist – even in the courts if necessary.

 

As he is autistic and living in Belfast I think that any debt collectors will have their work cut out to get anything off him. Once you have put them on notice as to his mental state, I would then tell Three that if they start trying to bully a young autistic lad, that you will complaint to the regulator and take other action that you see fit.

 

I would include writing to the member of Parliament.

 

If you consider that his disability is obvious, then I would return the phones and demand refunds and be prepared to sue – or at least to go to the regulator with an official complaint.

Link to post
Share on other sites

Here are the OFT's Guidance on Debt Collection, if debt collectors get involved.

 

2. Overarching Principles of Fair Business Practice (page 8)

 

http://www.gosportcab.hampshire.org.uk/OFT_Debt_Collector_Guidance_Oct_11_Rev.pdf

 

 

You might need to write to the CEO, if you don't get anywhere with Customer Service.

 

Mr David Dyson

Chief Executive Officer

Three

[email protected]

Link to post
Share on other sites

Unfortunately there is no longer a cooling off period when purchasing in store (except for O2, Virgin Mobile, and Talk Mobile) ...unlike on line you have the distance selling directive protection.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...