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M112 Say they have NO record of it.


Lilly_Monroe
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I am receiving help with my mortgage and originally filled in the M112 form - about 2 years ago.

 

Today I got a letter telling me another office has taken over the work from my previous office and they have NO M112 form - so have sent another one to fill in.

 

Is this normal, and will they stop payment until they get this form back.

 

I should point out nothing has changed from my perspective.

Are they trying to catch people out.

 

Sorry for the panic but anything different throws me.

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