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Bodged garage roof replacement from insurance company


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Hi all,

 

The insurer we had at the time, was Sainsburys.

 

We had a garage fire a few years back now, so the garage was refitted with new plasterboards, lighting and a new roof.

 

The problem is, they had general contractors replace the roof and they did it wrong.

They were called back about 7 times in total, to fix the roof, because it kept leaking, in multiple places.

The company sent out an inspector at one point because we kept complaining and he said the roof was on upside down

So it was redone again, by the same contractors, not roofing specialists and it seemed to hold for a short while.

We've changed insurance companies since, but, the leaks keep coming, it was a small leak in the corner at first, now it's in multiple places, including through one of the light fittings.

 

Can I get some advice on what we should do?

Should we contact Sainsburys insurance again, despite not being with them?

OR try going through our current insurer? (I don't think they'd cover it, or help)

 

any advice would be appreciated!

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First off get as many pictures of the leaks as possible both close up and at length.

 

 

Have you got all the original documents that changed hands during the repair ?

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Hi all,

 

The insurer we had at the time, was Sainsburys.

 

We had a garage fire a few years back now, so the garage was refitted with new plasterboards, lighting and a new roof.

 

The problem is, they had general contractors replace the roof and they did it wrong.

They were called back about 7 times in total, to fix the roof, because it kept leaking, in multiple places.

The company sent out an inspector at one point because we kept complaining and he said the roof was on upside down

So it was redone again, by the same contractors, not roofing specialists and it seemed to hold for a short while.

We've changed insurance companies since, but, the leaks keep coming, it was a small leak in the corner at first, now it's in multiple places, including through one of the light fittings.

 

Can I get some advice on what we should do?

Should we contact Sainsburys insurance again, despite not being with them?

OR try going through our current insurer? (I don't think they'd cover it, or help)

 

any advice would be appreciated!

 

New Insurers won't touch it, because it does not relate to an insured peril during the period of Insurance. i.e there has not been a fire or a storm event recently.

 

So yes it would be down to Sainsburys Insurance company to organise for the roof to be done again, but if this was a few years ago, you may struggle. If this is the case you may end up having to pay for the work yourself.

We could do with some help from you.

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