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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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have you gotten all the info from DFD yet?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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No the Insolvency Practitioner's will probably request it.

 

I've had an email from DFD that they are sending me a variation report to send to my debtors so that should be interesting reading.

 

Should get it in the post next couple of days.

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did we not get you to sar DFD?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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watch the evidence hit the shredder them

 

 

you've been advised numerous times to do so I see.

 

 

have you checked all the debts are enforceable before entering for the DRO?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

All the debts are unsecured.

 

The credit card with halifax i took out in 2006, so there is a concern it might be an unenforceable debt.

 

The same goes with littlewoods catalogue; I took this out years and years ago so this debt would also be deemed unenforceable.

 

The loan and other credit card are far more recent as was done online so cannot get out of them but they are also unsecured.

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I had taken out an unsecured credit card back in 2006 with Halifax online.

 

The lender has failed to sign original agreement, only my signature appears.

 

There is a debt of around £3200 on there.

 

Also a Littlewoods catalogue taken out well before 2006, with a debt of between £300/£400.

 

Although these debts are in an IVA, can I dispute them!?

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Online applications I think are governed differently to the normal "Pre 2007 original required to enforce" arguments

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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thats fine, but you said the halifax was done online

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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what are the other debts in the IVA

 

and who's it with please

 

typically they should only be for 5-7yrs

 

if its still running now

I'd start to question things.

 

are you SURE its a bona IVA

sadly there are numerous threads here where people have been duped

by these fee paying DMC's

 

go check you iva

you can easily check if she is on an IVA by going to https://www.insolvencydirect.bis.gov.uk/eiir/

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Total overall debt is £11,161.

 

X2 credit cards, Halifax an Virgin Money.

 

Halifax loan done online without affordability checks etc etc.

 

Catalogue with between £300/400.

 

Both catalogue and Halifax credit card taken before 2007 so there is a question over unenforceability over these 2 debts.

 

Debt Free Direct are my IVA provider.

 

I cancelled in July 2014 because my payments had soared from £130 to £175 a month.

 

It turns out all I have been payin is their fees, and they have only sent across £151 to my creditors.

 

I am appalled.

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  • 3 weeks later...

I've been in an IVA with Debt Free Direct from June 2012.

 

During the first year everything went fine under the annual review of income and expenditure.

 

This year however, was different.

 

They had grossly over exaggerated my income from the DWP.

 

I basically receive £888 in a basic calender month, yet they were claiming I had received £962.

 

They had used this to inflate my payments from an affordable £130 per month to an unaffordable £175 per month.

 

They had taken my DLA as income, and were expecting me to use this to pay off my debts instead of using it for health care costs for my disablities.

 

I decided end of July to cancel.

 

I telephoned National Debtline who assessed me for a DRO.

 

They were concerned at the fact that DFD were calculating my DLA as income.

 

I understand that I have paid into this IVA £2790 in 2 years, and that their fees will swallow up mostly what I have paid into.

 

They are only proposing to send across a measly £369 to my creditors which I find appalling.

 

I have reported the matter to the Insolvency Practitioners Association, they have said that they will agree to investigate the failure of my IVA, but have said that they cannot help to get back what I have paid in.

 

So my question is this; because I have concerns that the IVA was clearly mis sold to me because DFD had other debt solutions available but pressured me into the IVA, how do I claim all this money back?

 

I am upset that there has been no impact made on my debts and feel ripped off.

 

If I had known at the time about a DRO I could have been debt free well over a year ago.

 

Also, when applying for a DRO, how many bank statements do I need, I believe its 2 months!?

 

Thanks.

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Well , would you look at that, another DFD victim. Sad to hear and sorry your IVA didnt work with them.

 

Depends how much debt you have for a DRO.

My advice print of 6 months statements just to be sure.

 

Complain to DFD, Then go to the FOS. Tell the FOS what happened and then after that if nothing is forthcoming, you can go to court relatively cheaply.

Can I ask, do you have enough to send a SAR? £10 to DFD?

 

I have my own words to describe them, but trust me, Id be banned for them.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Well , would you look at that, another DFD victim. Sad to hear and sorry your IVA didnt work with them.

 

Depends how much debt you have for a DRO.

My advice print of 6 months statements just to be sure.

 

Complain to DFD, Then go to the FOS. Tell the FOS what happened and then after that if nothing is forthcoming, you can go to court relatively cheaply.

Can I ask, do you have enough to send a SAR? £10 to DFD?

 

I have my own words to describe them, but trust me, Id be banned for them.

 

Thank you for the reply.

 

I am considering taking them to the small claims court to recover the fees.

 

I can send them an sar in the new year.

 

My total overall debt at the start of the IVA is £11,161.

 

I can write to my creditors and ask them to freeze interest as a dro will be sought.

 

National Debtline have just told me they require 2 months worth of banks statements so I can be careful with expenditure between January/end of February which is when the certificate will come through.

 

I just feel so ripped off by them.

 

How do I put in a small claims against them for the fact that they failed the IVA on purpose of increasing my payments?

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Go here

 

 

Register and then you can start the claim. Read the forums about DFD, you may just be a little surprised.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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I'd hold on running to court.

ge the sar done and go from there.

 

 

as for you debts

 

 

get a CCA request off to all of them

 

 

then plan from there

 

 

pers I would not be looking at a DRO or any other 'method' of payment until

the CCA requests are digested.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

three threads merged

 

 

please keep to one thread

on this DFD/IVA issue

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

6 times now you've been advised to get an SAR off to DFD since jan 2013

 

 

why have you continually failed to do it ?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

All of the debts are now with debt collecting companies.

 

1. The insolvency Exchange.

2. Max Recovery.

 

I will send a CCA to each of them concerning the debts, and an SAR to DFD.

 

What am I looking to achieve in doing this please?

 

Thank you and sorry for being so confusing!! xx

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scan it up and we'll help get your money back!

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Littlewoods Catalogue I took out years and years ago, so I doubt there will be any agreement.

 

Halifax Loan and Credit Card although both taken out online.

 

Halifax loan was taken out in 2012, and the credit card in 2006.

 

Virgin Money credit card was again taken out online sometimes in 2012 (I think).

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so the Halifax loan and the vermin money card might be an issue

and the two you need to focus on I'd guess.

 

 

how much are they.

 

 

an additional sar to each of them might be an idea

so MBNA and Halifax.?

 

 

the Halifax one will be useful for all their debts too

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 1 month later...

I am currently in the process of failing my IVA due to the IVA company making my payments deliberately unaffordable.

 

I am waiting for the failure certificate to come through and I have been part assessed by National Debtline that I qualify for a Debt Relief Order.

 

At the moment I owe £11,161.

 

3 of the debts are listed to the Insolvency Exchange, and another to Max Recovery.

 

The debts are all unsecured and consist of 2 credits cards, catalogue and a loan.

 

I had a variation meeting on 30th December with my IVA company, so as far as I am aware none of my debts have been sold on.

 

However on Friday, my telephone rang and I answered.

 

The caller failed to connect the call and the line was silent.

 

I did a 1471 and a number came up so I rang it back.

 

The number was from Rossendales Debt Collection company.

 

I checked their website and apparently they are mainly for council tax debt, or taxation, or parking fines.

 

As I have neither debt to my knowledge I fail to see why they would be ringing my number.

 

They have not rang back, so I am hoping it might be a wrong number dialled.

 

If they do get in touch how should I handle them because from what I can see online they are quite a nasty company to deal with.

 

By the way, I am registered disabled due to having health problems, and the fear of a debt collector banging on my door is worrying me!!

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the rossers also have a DCa wing

devoid of their bailiff powers.

 

 

I hope you've sent everyone that claims you owe them money a CCA request.

 

 

please list your debts

and

go get your credit file too

and check they are all legit and show.

 

 

don't forget reclaiming PPI/PENALTY charges too.

 

 

pers I'd not rush into the DRO before these things are done and checked.

 

 

who's the fleecing DMC?

if they've done you over on the IVA

theres always the chance you can egt ALL you payments back

if they have mis -managed your IVA.

 

 

there are quite strict rules they must abide by

and there have been several examples here already of people

getting some or all their payments back.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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