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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Gezteg v Barclays **WON**


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Hi there,

 

I've received copies of my statements for the last six years from Barclays, and the charges come to a total of £595.00. I will now be sending a preliminary letter asking them to refund my charges. The templates in the Bank Templates Library are a great help. I also think the info available on this site is invaluable to people (like me) who can't afford expensive legal advice!

So here goes.....

I will keep you posted with my progress.

 

Regards,

 

Gez :-)

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Guest ian cognito

Good luck with it, from what I have read on here, you've already done well in getting 6 years statements! Yes, let us know how you go on.

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  • 5 months later...

Well... I've had a mad few months and not had time to chase Barclays, but it's a bit better now so here's where I'm up to:

Sent Prelim letter 3rd April 2007 and got standard reply, 'we are looking into your concerns' blah blah...

So I'm sending my LBA off tomorrow.

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A quick question....

My current account to which the charges relate is still overdrawn, within it's agreed limit, but how likely is it that Barclays will close my account and demand the overdraft is paid back immediately? Any answers would be a great help.

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I have a rather large O/D with Barclays which I pay into monthly (only a nominal amount) I do not use the account anymore. They have offered me settlement which I have refused and the days are ticking away to me filing it with the courts.

They have not asked me to repay my O/D yet! And if they do then they can use 1/4 of what I am claiming for my charges and I will have the rest!

Thankyou very muchly Mr.Barclays!!!

But make sure you have a parachute account open first!

Barclays - claiming £2710!

Offered £2030! Offer rejected, filed MCOL 21/05/07!

Abbey - Settled!

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  • 4 weeks later...

Well, Barclays wrote to me just before I was due to file my with MCOL, saying that they disagreed with my claim, but then the very next line offered me £500.00 to settle the claim!

My claim was for £595.00 + £100 interest, so I've decided to accept their offer, although I know if I persisted I would get the whole amount back, but I'm happy with what they offered. Thanks for all the help, the advice on this site is great. Not sure how to move my thread over, if someone could help that would be great!

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i am in the process of claiming back £1,195 against barclays. i recieved a letter from them last week saying that someone was dealing with my complaint. they said they would get back to me within a couple of weeks. i notice some people are claiming interest as well, can anyone please advise how i claim interest & roughly work out how much the interest would be.

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