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    • One other point to note, the more I read, the more I study, the more proficient I feel I am becoming in this area. Make no mistake DBCL if you are reading this, when I win in court, if I have the grounds to make any claims against you, such as breach of GDPR, I shall be doing so.
    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
    • Six months of conflict have also taken a heavy economic toll.View the full article
    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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Delboy against The Woolwich


Delboy01
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Hi Kerryanna'

 

Stay in touch as I am on the trail to claim against Woolwich.

Here is my story.

 

Hi there,

 

Please forgive me if I end up posting in the wrong place, as I am struggling with all the technology here! It took me 5 days just to work out how to do this.:oops:

 

Just wanted to introduce myself & to also advise of my intrepid journey to haul Barclays (the swines!) & Woolwich (double swines!) over the coals to gain back the money they have swiped from my husband & I over the years.

 

My details are as follows. Large mortgage, 3 children. Have been bombarded with unscrupulous charges from both banks. This is for the entire 6 years.

 

The charges are as follows:

 

Woolwich - £4995

Woolwich Joint - £1975

Barclays Joint - £3345

 

Total of £7315 :shock:

 

HOW DOUBLE DARE THEY!!!!!!!!!!!!!!!!!!

 

1. Sent letter to Woolwich to request statements with £10 cheque 5 weeks ago.

 

2. Cheque sent back within a week with details of charges all printed off - all I had to do was count them up & return a copy. Looked good!

 

3. Letter & copy of charges sent back to them from me requesting that they reimburse me.

 

4. Letter from Woolwich 1 week later saying we are sorry you are unhappy, we are looking into it, blah, blah, blah. This will be resolved by March 5th.

( There actual date to sort it out was 15th Feb, going by the 14 days stated in the letter)

 

As I am nice I thought I would wait till the 5th March. (should I have done? or should I have been "Evil Mother...I want to feed my Babies", & gone ahead on the 15th Feb with the next letter?)

 

5. Then on 25th Feb last week I get a letter from Woolwich saying that as this is a sensitive case it has now been passed to Barclays head office.

 

6. I call Barclays. They say " we have no record of you, blah, blah, blah". Called Woolwich, they say they have handed over all the information to Barclays & are no longer dealing with it. Call Barclays, they say as information has only just been handed over they will need a little time to sort it out. They said "we will contact you within 7 days to confirm things, though you will have to wait 8 weeks approximately for them even to consider things!" Grrrrrrrrrrrrrrrrrrrrrrrr rrrrrrrrr!!!

 

7. Ok, here's the deal, you B******'s - YOU GIVE ME MY MONEY OR I SEND THE 2 TODDLERS IN!!!! THAT SURE AS HELL WOULD HAVE YOU BEGGING TO GIVE ME MY MONEY AFTER AN HOUR I CAN ASSURE YOU - TEE! HEE!

 

8. So, guys. Where do I go from here?

 

a) Do I give Barclays some grace?

b) Do I just go ahead & send the next letter to Woolwich or Barclays as they are over the 14 days?

c) Do I send the next letter to Barclays & disregard this 8 week need to r/v my situation? (load of crappo i'm sure)

d) Barclays only have till Friday anyway, as they said we will contact you within 7 days.

e) As Barclays/Woolwich seem to be rather difficult(?!:confused: ) I am PETRIFIED of setting a foot wrong else they would use that to shove my claim outta court, which they would relish doing.

 

BY THE WAY THEY ARE GONNA HATE ME/DESPISE ME/FIGHT ME AS MY CLAIM IS A BIGGIE!! :grin: .......NA, NA, NA NA NA!!!

 

Brings out all your emotions this doesn't it....spending too much time with my kids!!!

 

Any help/advice is most gratefully received, as is contact from any others having to deal with Fort Knox Woolwich or Biffa-Bear Barclays.

 

Many, many thanks,

Electric Lemon

Xx:grin:

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OH and my NEWS Received Notice of Issue from the Court today with Claim Number.

 

I think Barclays have 14 days from receipt of the Notice of Issue then if issue acknowledgement or Dispute they have a further 28 days from then.... AM I RIGHT???

 

Cheers

 

DELBOY

www.bellyup4blues.com Just Go There !!!

 

Woolwich Prelim Sent 5.12.2006 !!!

S.A.R - (Subject Access Request) sent 22.12.2006 (yeah I know)

16.1.2007 £1000 offer rejected

LBA sent 31.1.2007

N1 presented to Court 15.2.2007

Won / Settled 2 days before court date

£5200 plus int charges returned.

 

All and Leics S.A.R - (Subject Access Request) sent 22.12.2006

2nd S.A.R - (Subject Access Request) sent 15.1.2007

Statements received

Prelim sent 31.1.2007

LBA Sent 15.2.2007

Won £1500 on receiving court date..

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Hi there Delboy,

 

You're an absoloute cherub for replying so soon - Massive thanks.

 

Ummmmm, think I have started a new thread on the Barclays site but also wanted to start a thread on the 'new here' but there isnt a link at the bottom left of page. Am I missing something????

 

Its flamin' ard this, especially for me - a complete technophobe, computer do-not-know-how!

 

If you do see my thread would you let me know if its not too much trouble, & HUGE thanks again. You're my first contact!

 

OMG - just got a call from my husband (Im at work).

We have received a letter from the woolwich re our joint account.

 

Letter states, sorry you dont like the charges, blah, blah, blah. We dont agree but here is a goodwill gesture of £925!!!!! If you want it sign this, & the money will be in your account in 7 days.

 

Crikey thats only taken less than 4 weeks!

 

We're not going to take it - Noooooooooooo Way!

 

I guess we now write another letter saying that we reject it & please give us the full amount within....7? or 14 days?

 

Whoop de doo, its really started now.

 

I reckon that theyve replied quite quickly as it's under £2000?

 

Thanks again.

Electric Lemon:D

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NP EL, Yep your thread is here

 

http://www.consumeractiongroup.co.uk/forum/barclays-bank/69724-electric-lemon-trail-collar.html#post599231

 

I wouldnt accept it either, enjoy the Rollercoaster ride and hold on tight !!!

www.bellyup4blues.com Just Go There !!!

 

Woolwich Prelim Sent 5.12.2006 !!!

S.A.R - (Subject Access Request) sent 22.12.2006 (yeah I know)

16.1.2007 £1000 offer rejected

LBA sent 31.1.2007

N1 presented to Court 15.2.2007

Won / Settled 2 days before court date

£5200 plus int charges returned.

 

All and Leics S.A.R - (Subject Access Request) sent 22.12.2006

2nd S.A.R - (Subject Access Request) sent 15.1.2007

Statements received

Prelim sent 31.1.2007

LBA Sent 15.2.2007

Won £1500 on receiving court date..

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OH and my NEWS Received Notice of Issue from the Court today with Claim Number.

 

I think Barclays have 14 days from receipt of the Notice of Issue then if issue acknowledgement or Dispute they have a further 28 days from then.... AM I RIGHT???

 

Cheers

 

DELBOY

 

Not quite DB, They have 14 days after its served to acknowledge then a further 14 to defend 33 in total.

 

Boy *loosens tie and top buton* its getting a bit congested in here and increasingly hard for newbies to follow. If anyone needs help with new threads etc feel free to PM me. Click user name, select public profile, click send PM.

 

Kerryanne, I'm not sure you need to add on the last sentence of that letter JMHO.

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Heres a link to yours for others Kerryanna

 

http://www.consumeractiongroup.co.uk/forum/woolwich/69737-kerryanna-woolwich-barclays.html

 

Delboy:)

www.bellyup4blues.com Just Go There !!!

 

Woolwich Prelim Sent 5.12.2006 !!!

S.A.R - (Subject Access Request) sent 22.12.2006 (yeah I know)

16.1.2007 £1000 offer rejected

LBA sent 31.1.2007

N1 presented to Court 15.2.2007

Won / Settled 2 days before court date

£5200 plus int charges returned.

 

All and Leics S.A.R - (Subject Access Request) sent 22.12.2006

2nd S.A.R - (Subject Access Request) sent 15.1.2007

Statements received

Prelim sent 31.1.2007

LBA Sent 15.2.2007

Won £1500 on receiving court date..

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NEED TO REPOST

 

OH and my NEWS Received Notice of Issue from the Court today with Claim Number.

 

I think Barclays have 14 days from receipt of the Notice of Issue then if issue acknowledgement or Dispute they have a further 28 days from then.... AM I RIGHT???

 

Cheers

 

DELBOY

www.bellyup4blues.com Just Go There !!!

 

Woolwich Prelim Sent 5.12.2006 !!!

S.A.R - (Subject Access Request) sent 22.12.2006 (yeah I know)

16.1.2007 £1000 offer rejected

LBA sent 31.1.2007

N1 presented to Court 15.2.2007

Won / Settled 2 days before court date

£5200 plus int charges returned.

 

All and Leics S.A.R - (Subject Access Request) sent 22.12.2006

2nd S.A.R - (Subject Access Request) sent 15.1.2007

Statements received

Prelim sent 31.1.2007

LBA Sent 15.2.2007

Won £1500 on receiving court date..

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Thailand !! How are Ya!

 

Nice to see you about and keeping an eye on my thread (much appreciated it was getting congested here for a while) But these Ladies are now up and running methinks. I sure they would also appreciate your help altho I know your a busy man eh.

 

Thnx once more Thailand

 

DELBOY

www.bellyup4blues.com Just Go There !!!

 

Woolwich Prelim Sent 5.12.2006 !!!

S.A.R - (Subject Access Request) sent 22.12.2006 (yeah I know)

16.1.2007 £1000 offer rejected

LBA sent 31.1.2007

N1 presented to Court 15.2.2007

Won / Settled 2 days before court date

£5200 plus int charges returned.

 

All and Leics S.A.R - (Subject Access Request) sent 22.12.2006

2nd S.A.R - (Subject Access Request) sent 15.1.2007

Statements received

Prelim sent 31.1.2007

LBA Sent 15.2.2007

Won £1500 on receiving court date..

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Thailand !! How are Ya!

 

Nice to see you about and keeping an eye on my thread (much appreciated it was getting congested here for a while) But these Ladies are now up and running methinks. I sure they would also appreciate your help altho I know your a busy man eh.

 

Thnx once more Thailand

 

DELBOY

 

Hehe, NOT! methinks. I'm a lazy ass PT student with a gammy leg:D

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Just re-subscribing, and wishing you well, DelBoy. :)

 

Nice one bill and you too m8, missed ya

 

Delboy

www.bellyup4blues.com Just Go There !!!

 

Woolwich Prelim Sent 5.12.2006 !!!

S.A.R - (Subject Access Request) sent 22.12.2006 (yeah I know)

16.1.2007 £1000 offer rejected

LBA sent 31.1.2007

N1 presented to Court 15.2.2007

Won / Settled 2 days before court date

£5200 plus int charges returned.

 

All and Leics S.A.R - (Subject Access Request) sent 22.12.2006

2nd S.A.R - (Subject Access Request) sent 15.1.2007

Statements received

Prelim sent 31.1.2007

LBA Sent 15.2.2007

Won £1500 on receiving court date..

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Hello again Delboy just to let you know I'm still watching your thread I just recieved my Notice of issue this week to. Oh its just getting exciting!!!

I think your thread is nearly as long as Thai's ! LOL!!

 

Tis getting exciting aint it!

 

Dont think it will be as long as Thai's

At least I bloody hope not!

Keepin an eye on yours

 

Delboy

www.bellyup4blues.com Just Go There !!!

 

Woolwich Prelim Sent 5.12.2006 !!!

S.A.R - (Subject Access Request) sent 22.12.2006 (yeah I know)

16.1.2007 £1000 offer rejected

LBA sent 31.1.2007

N1 presented to Court 15.2.2007

Won / Settled 2 days before court date

£5200 plus int charges returned.

 

All and Leics S.A.R - (Subject Access Request) sent 22.12.2006

2nd S.A.R - (Subject Access Request) sent 15.1.2007

Statements received

Prelim sent 31.1.2007

LBA Sent 15.2.2007

Won £1500 on receiving court date..

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Well if my thread was long it was only because we strayed of topic frequently:o , but it was a laugh! (This one will be longer though!)

 

*Waves at Bill* The VHS king (he knows what I mean!)

 

Come on tell us all what you mean!!!??LOL No secrets now...

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