Jump to content

  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Esa support group and boyfriend staying overnight

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3521 days.

If you need to add something to this thread then


Please click the "Report " link


at the bottom of one of the posts.


If you want to post a new story then


Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 



Recommended Posts


This morning I had to attend an interview with the Compliance Officer at the local Job Centre.

I am the appointee and official carer for my daughter who is receipt of ESA (Support Group) and we went to a family wedding in Turkey for 7 days in June 2014. Apparently I am meant to inform them when my daughter goes on holiday for a week, firstly I would like to know if this is true as I thought it was longer than this. The second thing I would like to clarify is that since this holiday someone has informed the DWP that my daughter is living abroad in Turkey with a Turk which is totally untrue.

After this holiday my daughter broke off her long term relationship with a boyfriend who she was not living with, they both had seperate properties and since then has moved back into my home with me due to harassment and other problems, my daughter has mental health problems.

We attended a Compliance Interview this morning in which she showed her passport, I had to show some I.D. and I provided written confirmation that my daughter is living with me.

The Compliance Officer used bullying tactics which were way over the top, it is a good job that I know the Benefits system quite well as I used to work at the Citizens Advice Bureau but that was a few years ago now.

This officer was like a rabid dog with a bone and treated us both terribly. She has stated that my daughter is not even allowed to stay overnight anywhere with her new boyfriend nor he with her when she is in receipt of ESA, is this correct because if so then that would mean that nobody under the new system would be allowed to have a normal relationship.

I did state I was very unhappy with the bullying tactics and that I was going to complain at a higher level.

Can somebody on this site please enlighten me on the new rules in regard to ESA.

I appreciate any help in this matter. My daughter is 26 years old.

Link to post
Share on other sites

I suspect that your daughter should have informed the DWP of the (short) holiday, but we all forget things from time to time. As for "not allowed to stay anywhere overnight", or having a guest stay for a short period - Hairy spherical objects.


You should indeed complain about the bullying tactics and the misinformation given - Did you record this "interview" by any chance ?





No... you can't eat my brain just yet. I need it a little while longer.

Link to post
Share on other sites

Thanks for your response, I did not record the interview but clearly stated on the form I signed that I was going to complain about the misinformation given at the interview as I clearly stated that I had read on-line that you only had to inform ESA if going away for more than a week when going on holiday! The Compliance Officer said this was incorrect and asked where I had seen this to which I replied, your Government website lol, she had the cheek to state that the information was wrong and the website needed updating!!

Link to post
Share on other sites





From what I've read on the gov site (and NI if applicable) it says it won't be affected if less than 4 weeks but you still need to talk to them. Can't see where it says to call if over 1 week (I'm only googling though).

Link to post
Share on other sites

on the first link about benefits and going abroad it says this.........

Going abroad for more than 4 weeks but less than a year


Tell your local Jobcentre Plus if you’re going abroad for more than 4 weeks.

Link to post
Share on other sites

I'm on a mobile so maybe the set up is different for me but above that it just says:


Employment and Support Allowance (ESA)


There are 2 types of ESA - income-related or contribution-based.


You can get both of these for 4 weeks if you go abroad.


Talk to your local Jobcentre Plus before you go.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?

  • Create New...