Provident and Lowells

[Shirts]

I have a debt with provident which is now some two years old,

 

I have arthritis and chrones disease and am unable to work let alone leave the house very often.

 

due to events 2000 my husband now suffers with severe PTSD

he has just been diagnosed with arthritis and COPD,

 

he has been told that the extent of his trauma and facts that arose from from counselling ( childhood abuse)

that he is totaly unable to work or be in regular contact with people whom he does not know.

 

A debt collector called regular and took a small amount each time for the debt which stopped after a while.

 

Since the government crackdown on benefits by the government our income has decreased significantly

and we are now having to pay 25% of our Council Tax,

this leaves us absolutely no money to spare,

 

we cut of the gas ourselves and eat once a day.

 

I have now had a letter from Provident stating that they have sold the loan to Lowells

who say we now owe them the debt and are demanding payment,

 

what can I do I just dont have any money to give them?

[citizenB]

Shirts, I will try and find someone who can help

[dx100uk]

how many loans have you had with provi before this?

 

 

how much do you owe?

 

 

dx

[rebel11]

Hi shirts

 

As DX has stated if you can provide details of the debts, dates?, who? and amounts? then we can advise on actions, there is a lot you can do, maybe even claim charges back on credit card / bank debts.

 

Have a read of the following links:-

 

7) DON'T BE BULLIED BY CREDITORS / DCA's CLICK HERE

8) IN DEBT DON'T PANIC CLICK HERE

[Shirts]

how many loans have you had with provi before this?

 

 

how much do you owe?

 

 

dx

I've had 3 or four loans from provident and have always paid in full and on time,

 

my husbands income was reduced by 60% when he had to stop work,

 

even his DLa does not cover what its intended for and

 

he has regularly (and myself) canceled hospital appointments because we simply cant get there

[dx100uk]

did the loans run into each other? [refinanced]

 

 

i'e, a new loan was taken out and the old loan cleared by the new one?

 

 

did the agent take, at anytime a new loan was given, any money for its first payment

when the new loan was given?

 

 

i'e he gave you money, you then had to give some back?

 

 

dx

[Shirts]

did the loans run into each other? [refinanced]

 

 

i'e, a new loan was taken out and the old loan cleared by the new one?

 

 

did the agent take, at anytime a new loan was given, any money for its first payment

when the new loan was given?

 

 

i'e he gave you money, you then had to give some back?

 

 

dx

no, these were all separate

[dx100uk]

ok thank you

 

 

just for clarity

he took no immediate payment when handing over the latest loan?

 

 

dx

[Shirts]

yes he took the first payment

[dx100uk]

that's the ticket

 

 

no wonder they sold it

 

 

they must give a 14days cooling off period in case you decide you don't want it.

 

 

agreement unenforceable

 

 

dx

[Shirts]

many many thanks will get a letter written and see how it goes, I'm very grateful

[dx100uk]

http://fshandbook.info/FS/html/handbook/ICOBS/7/1

 

 

And from their own Website......

 

Right Of Withdrawal

 

With any loan there’s a right of withdrawal, which gives you 14 days to change your mind. During this time you can cancel your agreement at any point. The cooling off period starts either from the date of the loan agreement or the date when you received your copy of the agreement- whichever is latest.

 

If you decide you’d like to cancel your loan agreement within the withdrawal period, you must contact the company directly either by telephone, email or letter and inform them of your wish to cancel your loan.

 

If you do cancel your loan, you’ll need to repay the money borrowed plus any interest within 30 days of date the loan was cancelled.

 

 

have you par chance the agreement plus the T&C's?

 

 

dx

[sgt_pancake]

no, these were all separate

yes he took the first payment

 

I'm a little confused. The previous loans were completely settled, an agent turned up, gave you a new loan and took the first payment on the same day?

 

 

have you par chance the agreement plus the T&C's?dx

 

I can't remember the exact wording offhand but there is line within the agreement that states that the first repayment will not be taken for at least 7 days after the loan has been issued. I can probably dig a blank agreement out and put up a scan if you want the exact T&C's.

[Shirts]

that would be great I'm still trying to find my paperwok