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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parking Eye Ticket **PE failed to produce evidence at POPLA - WON**


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I've just received a £100 penalty charge notice from Parking Eye for parking at the Marriott Hotel Waltham Abbey.

 

The signs were very clear and I therefore paid my £3 charge for the allotted time.

 

I don't understand why I received a notice - I paid my money and parked within the time constraints.

 

Parking Eye do not issue you with a pay and display print out ticket so how can I prove I paid the money???

 

Any replies would be grateful please.

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Hello and Welcome Palomino24,

 

I have started a new thread for you.

 

Regards,

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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I wouldnt worry. PE can do NOTHING, even if you didnt pay. Stick around and the regulars will come here and give you the advice to get rid of these parasites.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I've just received a £100 penalty charge notice from Parking Eye for parking at the Marriott Hotel Waltham Abbey.

 

The signs were very clear and I therefore paid my £3 charge for the allotted time.

 

I don't understand why I received a notice - I paid my money and parked within the time constraints.

 

Parking Eye do not issue you with a pay and display print out ticket so how can I prove I paid the money???

 

Any replies would be grateful please.

 

If they don't issue you a 'P&D Ticket' how do you pay? Is it one of these machines where you have to type in your registration number? If it is, could it be that the registration was entered wrongly?

 

 

But either way, ultimately, it's not up to you to prove that you did pay, it's up to ParkingLie to prove that you didn't ;)

 

Reply to ParkingLie with a simple appeal. Something along the lines of..

 

"I paid for my parking in the prescribed manner and I am therefore not liable for this parking charge". And leave it at that. ParkingLie will 99% of the time reject your appeal to them (there's no money in accepting appeals), but will then be forced to supply you with a POPLA code, which costs them £27.

 

Then you submit a full appeal to POPLA (we can help you with that when the time comes) who (based on current form) accept 99% of appeals that are submitted with the correct arguments, if ParkingLie even bother to defend it at POPLA :)

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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Thank you Dragonfly1967.

 

Yes it was a machine where you type in your car reg and then put the money in - I'm absolutely fuming!

 

I've sent an appeal in along the lines you state and now know they will reject this from what you've said and I will not give up on this as I did nothing wrong!

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Fear not. POPLA will sort it. Of late, ParkingLie hasn't even been trying to defend (correctly worded) appeals to POPLA as they know they're onto a loser and it's not worth the aggro when there are plenty of other people (read: suckers) that will just pay up without question.

 

I'd (and others on here) like to help them all and put parkingLie and their kind with their flawed business models out of business once and for all.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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fear not. Popla will sort it. Of late, parkinglie hasn't even been trying to defend (correctly worded) appeals to popla as they know they're onto a loser and it's not worth the aggro when there are plenty of other people (read: Suckers) that will just pay up without question.

 

I'd (and others on here) like to help them all and put parkinglie and their kind with their flawed business models out of business once and for all.

 

here here dragonfly1967!!!!!!!!!!!

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Yep, write to PE and tell them that "the prescribed fee was paid for the time your vehicle was parked there and that you put them to strict proof to show that the conditions of parking were not met."

use those exact words and nothing more.

It is then down to them to explain everything and if they dont they will lose any claim for failing to show a cause for their actions.

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Yep, write to PE and tell them that "the prescribed fee was paid for the time your vehicle was parked there and that you put them to strict proof to show that the conditions of parking were not met."

use those exact words and nothing more.

It is then down to them to explain everything and if they dont they will lose any claim for failing to show a cause for their actions.

 

Thank you Ericsbrother - I've already sent my statement in - but along the lines you state.

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Is the registration number of your car correct on the letter they wrote to you ? I know of someone who incorrectly entered their reg number and it was the incorrect number that PE quoted - when it was pointed out to PE that two letters were the wrong way round and that a 5 year old could have spotted it, they soon cancelled the ticket.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Is the registration number of your car correct on the letter they wrote to you ? I know of someone who incorrectly entered their reg number and it was the incorrect number that PE quoted - when it was pointed out to PE that two letters were the wrong way round and that a 5 year old could have spotted it, they soon cancelled the ticket.

 

Good suggestion Ellenn - I'll check when I get home tonight but I do believe the reg number is correct.

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If another car with a similar reg parked there and entered their number wrong you will get the demand, not them as the company relies on the car reg to identify who is there. It is a flawed process but they always claim they are right and that you have to prove you werent. This is utterly wrong and they know it but they still make their demands.

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yes please check it does not say PENALTY anywhere...

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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It is not a penalty charge notice if it is from ParkingEye. As stated above.

 

 

A parking charge notice from them is addressed to the reg keeper, and should always be appealed as such.

 

 

Never say 'I ' in the appeal when talking about the parking event, but say , 'the driver'...

 

 

It must be your car reg as the D*L@ have given your personal details to ParkingEye.

 

 

The reply you receive from PE will cancel the charge (unlikely), or ask you to name the driver (probably),or reject your appeal(maybe).

With the rejection should come a verification code allowing you access to POPLA , where the charge will get cancelled with the correctly worded appeal to them.

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Correct - it doesn't say "penalty" anywhere - it's a parking charge notice.

 

I've already replied to them and am awaiting a reply for which I will be back on here to get your expert help.

 

I must say a big thank you to you all - I've never been on a site with so many people happy and willing to help me - I'm truly grateful.

 

Thank you one and all

 

:smile::smile::smile:

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Palomino24,

 

You've been "Caught" by ANPR entering and exiting the car park. (Hence DVLA gave Parking lie your details).

 

I suspect you may have you may have "entered" one digit or letter incorrectly.

 

Makes NO difference YOU paid !!!!!!!!!!!!!

They will provide photos of said vehicle entering and exiting

Along with a "log" of vehicle registration numbers (partly edited) .

That parked within 30 minutes both sides before and after of you entering the car park. (It gives you the first 3 digits and the amount paid).

 

My bet is your "Partial " number plate is on that list. ..... That is what will "Hang" them at POPLA.

 

You must understand that your dealing with a Private Parking Co. ....

 

Very low intelligence (putting it politely)

You will "win" at POPLA. .... "No wucking forries".

 

Very good advice on CAG. ...... Follow it you will be fine.

Good luck. :wink:

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Palomino24,

 

You've been "Caught" by ANPR entering and exiting the car park. (Hence DVLA gave Parking lie your details).

 

I suspect you may have you may have "entered" one digit or letter incorrectly.

 

Makes NO difference YOU paid !!!!!!!!!!!!!

They will provide photos of said vehicle entering and exiting

Along with a "log" of vehicle registration numbers (partly edited) .

That parked within 30 minutes both sides before and after of you entering the car park. (It gives you the first 3 digits and the amount paid).

 

 

My bet is your "Partial " number plate is on that list. ..... That is what will "Hang" them at POPLA.

 

You must understand that your dealing with a Private Parking Co. ....

 

Very low intelligence (putting it politely)

You will "win" at POPLA. .... "No wucking forries".

 

Very good advice on CAG. ...... Follow it you will be fine.

Good luck. :wink:

 

Thanks F16 :wink:

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  • 2 weeks later...

You appeal to POPLA - don't use the on line form, there isn't enough room to put what you need. Write a letter quoting the POPLA code (I assume you are appealing on the grounds of genuine pre-estimate of cost? )

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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You appeal to POPLA - don't use the on line form, there isn't enough room to put what you need. Write a letter quoting the POPLA code (I assume you are appealing on the grounds of genuine pre-estimate of cost? )

 

I'm appealing on the grounds that I paid the correct fee but they don't issue tickets at that car park - I want proof that I didn't put the money in! They haven't shown me any proof that I didn't pay - that's my appeal

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