Jump to content


Please note that this topic has not had any new posts for the last 2226 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi everyone,

 

I've been trying to contact Sunny to arrange a repayment plan for the past 3 months. Each attempt to contact them has been ignored and on occasion my emails have been deleted without being read (I get 'read' confirmations automatically, which also tell me if the email is deleted without being opened).

 

Yesterday I received an email telling me that my account had been passed to MMF, which is a shock when you consider that I have been making repayment offers for the past three months. So today I have sent them a further email raising a formal complaint regarding their conduct during this period of time and requesting a response to my complaint so that I can escalate it to the FOS and forward all info to the FCA and guess what? That email was deleted without being read too! :mad2:

 

the only email address that I can find for them is help (at) sunny (dot) co (dot) uk, where I'm having no luck at all. Does anyone know of any alternative email addresses that I can send my email to?

 

Thanks in advance, any help gratefully received.

 

Cheers,

MB78.

Link to post
Share on other sites

This is the email address the FCA use to get hold of them

 

John-Paul Savant

 

jpsavant@uk.thinkfinance.com

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...