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    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
    • thank you you mean you got a notice of discontinuance? dx  
    • Thanks for your interest dx100. Didn’t reach a hearing. Although they filed court papers, they withdrew a few days beforehand, and admitted it was statute barred and I have it in writing that they say the matter is now closed. Once again, many thanks for all your help.
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HMRC Refused Due Child Benefit Now Chasing Backdated Tax For Their Mistake


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Not sure if someone else has come across this But I am facing 2 HMRC Issues which shows their non professionalism and inadequacy:

 

 

Issue One (1):

Last year my Spouse was on Maternity for 1 year which included paid, Statuary and Unpaid 3 months of Maternity pay. Since it affected our overall income I rang up HMRC and requested them if we are eligible for any Benefits due but they did calculation based on previous year and said we do not qualify for any benefits as we earned over £32000 for previous year and requested us to call them back later.

However few months after my son was born and my wife's maternity finished I called them up again and asked for Child Benefit as our actual annual income for whole year fell below the estimated annual income but this time around guy working out said we do qualify and should've received tax credits HAD we called and Claimed benefits earlier. I disputed that I did call earlier but was given wrong information but he stuck to argument since I never claimed within given months I've now lost out on it.

 

 

Issue Two (2):

I received a letter from HMRC that I currently owe them approximately £500 in tax from year 2013-2014. Problem is that last year when I changed my employment I was charged at Basic Rate so I called up HMRC and told them about my change of job and salary etc and they said they would automatically send new Tax Code into new Employer's System which they did. Now If they are the one who put tax code into system and were aware of all my change in employment details they are responsible for not charging me correctly. Saying that do they have a right to charge me back dated tax for a mistake they made?

I've recently read in local newspapers that they have done that with many others this year as they had issue with their computer systems.

 

 

Can this case be argued and is there a way that outstanding tax be waived off if I put a challenge up with HMRC?

 

 

Any help will be highly appreciated

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For my second Child but point is when I called them to claim as my income was reduced to wife being on maternity they initially said I DONT QUALIFY for Nothing at present so call back later. Once I called up later they said why didn't I claim earlier as now I am not entitled due to being late in claiming.

Secondly When I changed job in 2013 they forwarded correct tax code including my previous tax deductions (P45) to new employer and now they claiming I owe them tax from 2013-2014. Is there a way I can fight it back as its a mistake on their end and I gave them correct information at every step and due to this now I would be struggling as this brings my wages down?

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I understand what you're asking but it's impossible to answer without knowing the full facts.

 

For tax credits there is an appeals process, there is nothing stopping you from doing this providing you are within 30 days of the decision being made however from what you have said so far I can give you no opinion as to whether you would be successful.

 

If you don't want to answer my questions then that is fine but I can't then advice the best course of action.

 

With the tax code issue, more info is also needed. From what you have said it is impossible to establish if the issue was with your employer or HMRC after all it is your employer making the deductions and they can make mistakes.

 

HMRC don't forward your P45 info to your new employer, they cannot disclose your previous deduction. it is your responsibility to give your P45 to your new employer. The employer should then use the tax code on the P45 and show your previous pay and tax.

 

If you don't give a P45 to your new employer they require you to complete a starters checklist and assign you a tax code based on what statement you have chosen. HMRC then advise them which tax code to operate but again they cannot tell your employer your previous deductions, only the code to operate.

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They are not charging me for Interest as its to do with PAYE Tax with my employer. Something has clearly not worked between my employer and HMRC for which this tax issue has risen. I would definitely be complaining to my MP to investigate but just wondered if there was a Appeal process as clearly I've not hidden nothing from HMRC so they are the one who's at fault for not charging relevant tax and previously being negligent for misleading me on Tax Credit when it was due to me

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