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Jase1982

loans direct

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Hi,

 

Stupidly I applied for some payday loans over a month ago, and have a couple outstanding that will be paid off this week.

 

However it appears that loans direct UK have taken £69.75 from my account over the weekend. I've not had any recent loans and have had no contact with this company. I even tried to log in under the 'my account' section but their site doesn't recognise either my mobile number or e-mail address.

 

I understand the visa charge back process but my bank are refusing to act upon anything because 1. The charge doesn't show on my account and 2. I must have given them my details, so obviously I've agreed to the terms and conditions.

 

I bank with Natwest and I'm a little concerned that they gave me incorrect information. They said that a brokerage firm would have been passed my details and I would have agreed to the terms and conditions before my details were passed to the brokerage firm, which to me sounds incorrect. They also dont seem to grasp the fact they although they had my details, how they were obtained is clearly fraudelant.

 

Does anyone have any better contact details for loans direct? Because the one on their site just goes through to an automated message service.

 

Thanks in advance.

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