Jump to content
Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


  • Tweets

  • Posts

    • NewsBot
      Markets rocked as US says Israel has struck Iran

      By NewsBot · Posted

      Oil and gold prices have jumped, while shares have fallen.View the full article
    • ch114275
      10 years of incorrect reporting to CRA's by EE

      By ch114275 · Posted

      Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • BankFodder
      Licensed breeder Puppy farm & genetically sick pups.

      By BankFodder · Posted

      Open 
    • anotheruser0000
      Highview/DCB(L) ANPR PCN - Letter of Claim - Now Claimform - overstay - Riverside Retail Park in Norwich, Norfolk.

      By anotheruser0000 · Posted

      OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
    • NewsBot
      Netflix to stop reporting subscriber numbers from next year

      By NewsBot · Posted

      The streaming giant also said it added 9.3 million subscribers in the first three months of the year.View the full article

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
      • 1 reply
      BankFodder

      Picked By

      BankFodder,

    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
      BankFodder

      Picked By

      BankFodder,

    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
      WanTToMoveOn

      Picked By

      WanTToMoveOn,

    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
      BankFodder

      Picked By

      BankFodder,
    View All

  • Recommended Topics

Twitter X - Include the @company's twitter name in your post title – here's why…
The UK Stands With Ukraine - 'Slava Ukraini'
Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Suspended for Gross Misconduct HELP!

Atticus-Finch
 Share
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3469 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

essexmat

essexmat

Posted
Posted

I am by no means an expert on these matters but

 

 

I have been through similar myself so I know how you are feeling,

 

 

what they did not count on with me was that I had written evidence,

 

 

recorded evidence and witness statements when the charge against me for GM was brought.

 

 

I was out of the disciplinary in 5 minutes after showing up 2 senior managers as well as HR.

 

 

Anyway, this is not about me.

 

 

All I can advise is that you take either a responsible friend or colleague along for morale support or a trade union rep.

 

 

If they refuse this they are bang in trouble. Good luck

Link to post
Share on other sites
rebel11

rebel11

Posted
Posted

Hi AF

 

Welcome to CAG

 

Could any of your conduct in full ot in part be considered an Informal Grievance before you consider lodging a Formal Grievance with the company?

 

Were you contacting other Co - Workers to gather information for your Formal Grievance rather then doing anything to undermine the company?

 

Could your conversation with the director be considered an attempt by you

to informally 'talk things through as your upset about the proposal'? i.e. an Informal Grievance

 

Have you got a Co - Worker you can take to the Hearing?

Link to post
Share on other sites
Emmzzi

Emmzzi

Posted
Posted

Well, Atticus, it does sound like you question things. A lot. And when unhappy with the answer you got, you asked people to change the process so you could keep tabs on things - which doesn't seem to be your remit. Nor are decisions about who to employ.

 

The problem with bullying is that the person feeling bullied won't want to tell you to your face, and asking them if they feel bullied is in fact an act of bullying. They certainly wouldn't tell you they had given statements if they feared the wrong end of your tongue as a result.

 

So there may, in fact, be some merit in these charges, going on what you have writen alone.

 

Have you considered that you may be wrong? If you are, but refuse to see that you are, it all adds to the view of you as "obstructive."

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

Link to post
Share on other sites
rebel11

rebel11

Posted
Posted

Yes, you do have the right to see the evidence being used against you, notes of the meeting, statements etc. If the hearing has to be posted then that shouldn't be an issue. Send them an email, don't request them over the phone. That way you have proof that you requested the info.

 

http://www.acas.org.uk/media/pdf/l/g/Discipline-and-grievances-Acas-guide.pdf

 

Hi. I am not intending to issue a grievance against the company. I contacted my co workers because I thought that the information my director had been given regarding extra work coming in to the department to be incorrect. This has subsequently been shown to be true. Although I resigned from the union some years ago, the union rep has agreed to attend the hearing with me.

 

Can I request that notes from the initial meeting (taken by HR) and evidence of their investigation and witness statements in relation to the charges of bullying be issued to me prior to the Disciplinary Hearing? Can they refuse this request?

Link to post
Share on other sites
rebel11

rebel11

Posted
Posted

He has worked there for 35 years, there is nothing wrong with questioning things, if he's questioning things that shouldn't come as a surprise. I'm sure he's seen a lot of change in those years and questioned decisions in the past.

 

Well, Atticus, it does sound like you question things. A lot. And when unhappy with the answer you got, you asked people to change the process so you could keep tabs on things - which doesn't seem to be your remit. Nor are decisions about who to employ.

 

The problem with bullying is that the person feeling bullied won't want to tell you to your face, and asking them if they feel bullied is in fact an act of bullying. They certainly wouldn't tell you they had given statements if they feared the wrong end of your tongue as a result.

 

So there may, in fact, be some merit in these charges, going on what you have writen alone.

 

Have you considered that you may be wrong? If you are, but refuse to see that you are, it all adds to the view of you as "obstructive."

Link to post
Share on other sites
Emmzzi

Emmzzi

Posted
Posted
He has worked there for 35 years, there is nothing wrong with questioning things, if he's questioning things that shouldn't come as a surprise. I'm sure he's seen a lot of change in those years and questioned decisions in the past.

 

Maybe, maybe not. Neither you nor I work in that office!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

Link to post
Share on other sites
Emmzzi

Emmzzi

Posted
Posted

Simple question - can you honesty not see how that can be interpretted as "difficult" by management?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

Link to post
Share on other sites
Emmzzi

Emmzzi

Posted
Posted

by the way - you have a right to see witness statements "where appropriate". An example of where it would not be appropriate would be where a witness has requested the document not be shared because they are frightened.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

Link to post
Share on other sites
 Share
Go to topic listing

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


Follow: @real_CAG

Navigation Links

Welcome
CAG Community Centre
CAG Library
Banks & Credit
Other financial Institutions
Retail
Non-Retail
Work & Social
PayDay and Short term Loans
Debt
Motoring
Legal

Latest

Our Picks


Help and Support

CAG Library
Questions about This Site
Change your notification sound
Change your profile picture - FREE!


Useful LInks

County Court Forms
MoneyClaim Online
CPR - Pre-Action Protocols
Civil Procedure Rules
UK Legislation
Youth Consumer Service

Reclaim the right Ltd

registered in the UK
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS

The Consumer Action Group

The National Consumer Service
×
×
  • Create New...