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Hi

I'm not sure if I am posting in the wrong area so I'm very sorry if I have!

 

I applied for a payday loan last night with Peachy loans.

 

 

I was declined (I'm actually glad of this now)

but as the page was loading it advised if I was declined it

would send my info to another loan company.

It didn't give me the option to stop that happening.

 

it redirected me to Mr Lender website but

 

 

I didn't want a loan from them so just closed the page.

 

 

Within 10 minutes I had 3 emails and 2/3 texts from Mr Lender saying please come back

and sign a credit agreement so we can get things started.

I deleted them and didn't click the links.

 

 

During the peachy loans application I had given my employer details which I assumed were just incase I got accepted

and defaulted and they could chase payment with me there but

 

 

today at work Mr Lender called me at work to ask if I wanted a loan still!!

I am furious!!

 

Surely they can't be ringing me at work to offer me loans?

I work in a small office and one of colleagues called over to say a finance company were on the phone for me

so everyone probably thinks I've got someone chasing me for debt!!

I am so embarrassed and all the calls at my work are recorded!

I told them to never call me again and hung up.

 

When I finished work I called them and demanded to speak to a manager but

they refused to put me on with anyone and I ended up hanging up on them.

 

 

Who can I complain to about this?

 

 

Surely they are not allowed to harass me to take out a loan with them?!

Thanks in advance

Charlene

Edited by citizenB
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Hi charle

 

Welcome to CAG

 

It does sound like Peachy Loans are out of order, sharing your data, although Mr. Lender might be part of Peachy Loans. If it is a different company they should not be calling your work. Did you consent to get offers from third parties?

 

I believe Payday lenders do share 'real time data'.

 

http://ico.org.uk/

 

Thread moved to correct forum.

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Charlenerut - in receipt of your email advising you cannot respond to your thread. I can see you are online and on your thread, can you please try again !

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hi

Mr Lender and Peachy are separate companies. You would have (or should have) read in the Privacy Policy that they would share your details with other companies.

 

What you now need to do is contact both companies and tell them...in writing.. that you refuse them the right to pass on your details to any other party. You need to do this quickly before your details get passed on again. Email should do.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Charlenerut we have discovered why and sorted the problem for you. You can now post to your hearts content :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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They share data, but it was to stop consumers going for multiple payday loans, it wasn't meant to be used to generate 'leads'.

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Thanks for your help citizenB. I don't think I did give permission but I have now emailed both companies advising I do not give permission for my details to be passed on. Thanks everyone for your help.

Charlene

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:thumb:

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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