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    • PCN Charge  - NTK received on 26th January for, “illegal” parking on the  Nicol Street Car Park for 11 minutes on 19th January, (having done so on the understanding that the car parks had been made free due to the COVID-19). I noticed a similar event and correspondence regarding the same car park in June last year and the advice given was to ignore the, “fine”. However I can’t find the correspondence again and wondered if the advice was followed and how it turned out?     
    • just tell them the truth surely, it wasn't purposefully does and as you insurance company say, technically you were insured and so was the vehicle. it's not as if there was no insurance whatsoever and you were purposefully driving without ever taking out any.    
    • PCN Charge  - NTK received on 26th January for, “illegal” parking on the  Nicol Street Car Park for 11 minutes on 19th January, (having done so on the understanding that the car parks had been made free due to the COVID-19). I noticed a similar event and correspondence regarding the same car park in June last year and the advice given was to ignore the, “fine”. However I can’t find the correspondence again and wondered if the advice was followed and how it turned out? 
    • As per my old and new posts all correspondences have now ceased from all parties hence me raising issue again.   If defaulted in January 2018, surely I should have been notified?    
    • Hi   I received a NIP for traveling 39mph in a 30 zone (mobile speed camera) in December 2020. As it is my offence, the police sent a letter requesting to know who was driving with three possible outcomes: speed awareness course, 3 points of contest at court. I provided my details and sent the form off.    The police sent me a letter this week asking for confirmation of my insurance... I realised that in October 2020 I removed a private number plate off the vehicle and notified the DVLA and the V5 form but I didn't norify my insurers.    I called the insurance company today and updated my number plate and they said technically I was insured and the vehicle was insured and it depends on how linient the police will be.    I am just concerned as the recent letter states possible prosecution for driving with out insurance with a possible fine and 6 to 8 points.    If they add that to the original 3 I might be given that would be 11 for a first offence.    Has anyone got any experience on this or any advice as I am pretty worried!    Thanks 
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
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should i complain


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the jobcenter referd me to this agency callled reed in employment about 7 months ago.

 

 

i have got nothing from them since i been with them. the first few months they seem to forget about me and now my last 3 appointments they have failled to turn up

 

first time i waited at the job center over 20 mins to see my reed in employment adviser

 

when i saw her the week later she said she had to cover a workshop at the last minuete .

no apolgy or nothing.

 

second time the apointment was to meet at the jobcenter but i get a text after saying the venue been changed. i kept the text to prove when i got the text.

 

3rd time this was last week. had an appointment at the jobcenter for 11 30 and i get a text at 11 18 saying my adviser is ill and wont be able to make today.

 

so thats 3 trips i made in my car. all that petrol wasted. im still waiting for my car par refunds from the last workshop i took part in 2 months ago. they seem to want to offer paying it back in tesco vouchers.

 

i went to my jobcenter and told my workcoach about all this and shes given me an email to complain to reed in employment. but im not very good at writing complaints.

 

should i ask to be removed from them too.

advice needed please

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Hi kcspurs

 

Complain to Reed via there complaints procedure:-

 

https://www.reedglobal.com/web/reedgb/site-info/complaints

 

If your still not happy, escalate it to Jobcentre Plus:-

 

https://www.gov.uk/complain-jobcentre-plus

 

Communicate in writing, mark it Formal Letter of Complaint, keep a copy, send it Recorded Delivery.

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Yes, DO complain. Firstly, you are referred to as a CUSTOMER. The last time I looked, customers have rights. Of course, the term customer means different things to different sectors. Unlike for example retail, the W2W sector has a captive audience rather than true customers. Nevertheless, complain as it is your right to do so.

 

 

Secondly, point out that if this were any other course / workshop, such a sloppy attitude and approach would not be acceptable. Esp. if it were a paid for course. But wait - these ARE paid for 'courses'. The taxpayer has laid out £BILLIONS to the like of REED over the years.

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