Workmen have caused damp due to botched guttering

[cossie]

Hi Guys,

 

I had some guttering repaired last year, albeit a shoddy job, as I have now found out.

 

We had noticed that the outside wall seemed to be getting wetter and upon further inspection by a friend, we have realised that instead of informing me that the guttering section was fitted incorrectly by previous workmen ( the section is roughly 1 inch lower than the joining section ) they just carried out a poor repair.

 

This has now resulted in the guttering collecting water and it has been running down inside the cavity, causing damp to now appear on our interior walls.

 

I have removed as much of the so called repair so that the water can run out of the gutter and drip away instead of causing further damage.

 

I am now unsure as to who I approach to get the problem rectified, the workmen or my insurers

[rebel11]

Hi cossie

 

You should contact the workmen that carried out the repair. Keep all communication in writing. Write a letter describing the problem, ask them to resolve the problem, give them a reasonable deadline, take/send some pics of the problem, send it Recorded Delivery.

 

The Goods and Services Act 1982 applies.

 

http://www.which.co.uk/consumer-rights/regulation/supply-of-goods-and-services-act-1982

[cossie]

Thanks rebel11, I'll contact them and keep everyone posted.