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Has anyone been contacted by wonga to write off their loan?

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I got the email.

 

My loan hasn't been on my credit report with callcredit for a few months now due to me consistently complaining to them for their incompetence.


[SIZE=1]PAYDAY LOANS: only QQ left, haven't paid for 2 months, lets wait & see what happens. [/SIZE]

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Its not the length of time you had the loan, but the circumstances surrounding the opening of the account and granting of the loan that decides if your loan is wiped or not.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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its such a farse they tell you not to make any more payments so my hubby mailed them back and asked them to cancel cpa as payment was due on 15th rec you have been affected email on the 10th .they took payment anyway then came back as of today to say they cancelled cpa bit late was last payment

they then send email saying you cancelled cpa and didn't pay but they took the payment have now given hem 24 hours to resolve before we seek legal action and fca its such a nightmare

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so can you tell me where I can find these please? the statues they refer to?

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I've been contacted - it was on the 10th - nice surprise! I was in a payment arrangement and have cancelled the CPA. I thought it was odd because I tried to make the first payment with the bank details they gave me and it didn't go through but they didn't phone for late payment either. (This was before I had the email).

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Hi guys. Ive been dealing with Wonga on behalf of a friend (see my post). She had an email from Wonga saying her debt had been cancelled. Four days after that she received a letter defaulting her and demanding the full outstanding amount.

Dear Wonga, I refer you to your original letter......................:lol:

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Just the typical behaviour one would expect from a PDL, make sure you inform the FCA about the blunder, while it won't do much on its own the more people report errors in wongas handling of FCA imposed sanctions the harsher future FCA sanctions will be.

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I got an e-mail on the 10th saying I had been affected. I have had 6 loans one after the other and paid them back on time. When I applied for another on Oct 2nd I was refused on the grounds that I didn't meet the new criteria.

 

I must admit I was kicking myself for not hanging on with payment for a couple of days as I would have been given a 4 month payment plan minus interest and fees. I phoned them today to ask what I could expect back and was told it would be about £56 in connection with my last loan. That is better than nothing so I am pleased, but the previous loans have been taken out on the same day that I repaid the one before and my circumstances were the same with each one.

 

Would I have grounds to claim a fees and interest refund on all of them? In my case that would amount to well over £300.

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You can certainly try to get some of it back and I would highly recommend trying it although I suspect the chance of success is pretty low, but nothing to loose and all that.

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Yes, Nao, I think I will wait until I have received the refund they have agreed that they owe and then use that admission, along with the refusal on the grounds of not meeting their lending criteria, to try to claim the rest.

 

I am a little relieved that they said no to any more loans as I was getting into a spiral of debt - it left me in a financial hole over the last couple of weeks but I have been able to juggle things around and if that £56 comes through soon then I will be OK. Lesson learned.

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Well, they have sent me my £56 which I asked for on Monday - so now to try for all the past refunds!

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I have written them putting my case forward for a refund of interest and charges.

 

 

I told them I am will to pay the principal and what would be considered a reasonable amount of interest.

 

 

Lets see what happens

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I received this on the 10th for a loan of £914...

 

We can confirm that you have been affected.

What happens next

We will automatically clear any outstanding debt you have with us and your balance will be set to zero. This will be done by the end of October 2014. You do not need to do anything.

 

We are working with the relevant credit reference agencies to remove records relating to this loan from your credit report. We expect this will take between three to four weeks to be completed. This will be done automatically and there is no further action required from you.

 

:-D

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That is very good news Puma.

 

IMHO, I would now investigate whether there is a Credit Union near you and consider trying to save at least £5.00 per month with them. You would then be able to take out small loans at reasonable interest which would keep you out of the clutches of PDLs !

 

http://www.findyourcreditunion.co.uk/home

 

http://www.moneysavingexpert.com/banking/


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I received an email regarding a loan of £1711 advising me they are clearing any outstanding balance and would correct my credit report by the end of october, it hasn't yet been cleared, anyone know when this is happening and what it will show on my credit report? Settled, satisfied or just not show on there?

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I received an email regarding a loan of £1711 advising me they are clearing any outstanding balance and would correct my credit report by the end of october, it hasn't yet been cleared, anyone know when this is happening and what it will show on my credit report? Settled, satisfied or just not show on there?

 

It is my understanding it can take up to 4 weeks for credit files to be amended. You might like to contact the CRAs yourself and provide them with a copy of the email to see if they will act quicker.


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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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It should be completely removed.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Natalie2014 did you use Noddle to check if its gone?

If yes keep in mind that Noddle only updates the data it shows to normal people once per month.

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Iam the same boat, loan still on credit file showing default as well. My email did say I yet would be cleared by October but still to be updated.

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hi

Received this email today from Wonga

As we look to improve our technology, we're moving to a new operating system. Your loan will not be moved to this system and, as a result, your outstanding balance has been closed. You do not need to make any further payments.

 

We recommend you contact your bank to cancel any payment instructions, such as Standing Orders. Any amount that you repay to us from 25/11/2014 will be refunded to you.

 

Thank you for being a Wonga customer.

Yippeee

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be careful. That reply is very vaguely worded.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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janes, that is excellent news - do ensure you keep the email safe - print off a hard copy and also save the original somewhere in your computer.


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Jane i got the same email

 

Information about your loan

 

Dear Mrs xxxxxx

As we look to improve our technology, we're moving to a new operating system. Your loan will not be moved to this system and, as a result, your outstanding balance has been closed. You do not need to make any further payments.

 

We recommend you contact your bank to cancel any payment instructions, such as Standing Orders. Any amount that you repay to us from 26/11/2014 will be refunded to you.

 

Thank you for being a Wonga customer. If you have any questions please call us on xxxxxxxxx.

 

Best wishes,

 

Customer Care

wonga.com

 

If you are in a position of Bankruptcy, you have entered into an Individual Voluntary Arrangement (IVA) or your debt is being managed through a Debt Management Company, you'll need to inform the person managing your debt that you no longer owe this money

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I am wondering if they have worded the email due to pressure from Pay day loan companies. if they say they should not have lent the money as they did not complete affordability checks, would it open the flood gates for people to claim against other PDL. In my case I took out several at the same time so I may have had a case.

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I got this on Monday? I don't recall seeing the email they sent about writing off my debt, but I assume this means I am one of the 'chosen' who have been written off?

We emailed you in November about changes to our lending criteria as a result of an announcement from the Financial Conduct Authority (FCA), and how they affect you.

 

We confirmed either that your outstanding debt with us has been cleared and your balance has been set to zero, or that you would not have to repay interest and fees.

 

We can now confirm that we have been in contact with the credit reference agencies and all entries relating to your affected loan have now been removed from your credit record. We're putting your record back to the position it would have been in if you had not taken the loan.

 

If you have any queries and would like to speak to someone from our customer care team, please call us on 0207 138 8330. We're here to help 24 hours a day, every day.

 

Important reminder - if you are still making any payments via Standing Order or via a Debt Management Company, please stop making these payments.

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