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    • Thank you all for your input so far. I have now received a letter back from my CPR 31.14 stating 'CPR 31.14 is not relevant to small claims matter, pursuant to cpr 27.2......we are under no obligation to disclose the documentation at this stage.' I assume this response is expected?   I have reworded my defence and made it more succinct, I'm not sure what else I could add?   1. Due to the sparseness of the particulars, it is unclear as to what legal basis the claim is brought, whether for breach of contract, contractual liability, or trespass. However, it is denied that the Defendant, or any driver of the vehicle, entered into any contractual agreement with the Claimant, whether express, implied, or by conduct.   2. It is admitted that the Defendant was the registered keeper of the vehicle in question. However, the defendant has no liability as they are the Keeper of the vehicle, and the Private Parking Company has failed to comply with the strict provisions of PoFA 2012 to hold anyone other than the driver liable for the charges.   3. Signage at the site is not sufficient. A sign is present on the left hand side of the entrance, away from the driver, and therefore cannot be easily read by the driver of a passing vehicle. On closer inspection this sign states ’Refer to the full Terms & Conditions signs located throughout the car park’. Signs are located so that information is often obscured by other parked cars and is difficult to read. These signs state ‘Entry to or use of this privately operated and managed car park is subject to the current terms and conditions of vehicle control services ltd. Motorists/persons utilising this car park hereby accept in full the terms and conditions.’ Therefore, the driver is deemed to have agreed to the terms and conditions by having entered the car park before knowing what those terms and conditions are. The elements of offer, acceptance and consideration both ways have therefore not been satisfied and so no contract can exist.   4. The claim contains a substantial charge additional to the parking charge which it is alleged the defendant contracted to pay, This additional charge is not recoverable under the protection of freedoms act 2012, Schedule 4 not with reference to the judgement in parking eye v Beavis. It is an abuse of process from the claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4) of the civil procedure rules 1998    In summary, it is the Defendant's position that the claim discloses no cause of action, is without merit, and has no real prospect of success. Accordingly, the Court is invited to strike out the claim of its own initiative, using its case management powers pursuant to CPR 3.4. 
    • On side note: I have notice that many people without the skills to argue their point, accuse others of being rude, racist, sexist, homophobic etc. I.E. Excuse me, i don't have a receipt for this refund, but i have my bank statement,  can i get a refund? -No, no receipt no refund - But your policy and the law says "proof of purchase" not "receipt " - You're rude/racist/homophobic, you must leave now or i call security.    I see this happening day in day out. Even kids do it, they're very quick at gaining a crowd's attention by shouting "racist/homophobic" so they can feel they've won the argument.  Sad.  
    • The advice is: make a complaint and get a refund. Then make another complaint about the inspectors attitude if you want, but changing the world is something that it's not going to happen, surely not for an excess fare. Inspectors are given discretion and unfortunately some of them take this as a sign of power over other people. It's impossible to sack all people who have a little position of power and employ more, hence the complaint system.  That's life and as .much as everyone of us want to improve it, it's an impossible task, so don't waste your time and brain on it. Just accept that there are things you can't change.  Get your refund, get your apology, then move on. That's my advice.
    • Hi.   I've removed part of the account number to keep this anonymous for you.   Have npower done what the ombudsman said?   HB
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hi everyone!

 

i havent bought credit for my gas meter for about 2 years and have had no hot water or heating

and the housing company (sanctuary) capped said meter because of this.

 

strangely i now, according to the credit balance thingy on the meter it says i owe them 212 quid.

 

 

just wondering what this 212 quid is for since i havent used the thing.

 

 

could anyone explain why and where these charges have came from?

 

 

the reason i havent topped the gas meter up is cos i couldnt afford it in the first place.

 

 

i kept topping it but they kept deducting money and

 

 

one day i walked for miles for a fiver top up and the damn thing took the whole fiver

and i was left totally scunnered. no gas at all.

 

i have heard from some other folks that there is a charge for simply "having the meter"

- seems out of order to me! £212 . for nothing! any of you guys explain this to me? thanks folks!

thanks again folks !

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If its a prepayment meter the charges could well be the standing charge.

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apologies if that message was somewhat "garbled" i am autistic and have severe depression, PTSD and gulf war syndrome. im just looking for some advice that i cant fnd on google or elsewhere. thanks folks.

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thx leigh - what is a "standing" charge?

 

i have always had ppl that dealt with that sortof thing. im kinda new to it all i.e. dealing wth bills and stufff. sorry maybe im in the wrong forum sorry

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Prepayment meters have a weekly charge of approx 1.70 or more that gets taken from any credit on a weekly basis, mine gets taken every wednesday.

 

If you google scottish power prepayment standing charge it will give you alot more info.

Hope that helps.

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As long as the meter remains in place S P will impose this standing charge.

 

Choices are

 

1 Persuade Sanctuary to have the meter removed or pay the standing charge themselves since you don't use gas.

 

2 Move to a company who have a zero standing charge - google utilities + [exact phrase] "no standing charge" .

 

If you don't take action, the charge will continue.

 

You should also write to [not phone] S P, explaining that you are a vulnerable customer with special needs who was unaware of the introduction of the charge. Politely but firmly tell them that, in the circumstances, you believe you should be granted a refund.

 

If your health condition makes it a struggle to write formal letters can you go to CAB or is there an advocacy service in your area?

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