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Money claim template for PPI


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Please help me to file a PPI claim through CCA, from Capital 1, who has settled my PPI compensation with a debt. already sold to a DCA.

To the best of my knowledge the calculation of redress was not done correctly either.

 

Also I want to take Genworth to court for not calculating my PPI correctly and not explaining as to how they calculated my redress.Where they got the fig. of premium paid as only few statements are available.

 

Both of them will come into small claim category.

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I will try and find someone who can help. We don't actually have a MCOL template as each situation is different.

 

Can you please clarify the details ..

 

You made a claim for refund of PPI to Capital One - although the account had been assigned to a 3rd party (DCA) There was a balance outstanding and Capone gave the refund to the DCA, yes ?

 

Who are Genworth ? Do you have a thread in respect of the original claim to Capone ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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http://www.consumeractiongroup.co.uk/forum/showthread.php?333889-PPI-claim-from-Capital-one/page2

 

This appears to be the original thread - when did Capone settle your claim as the thread above is from 2012 ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Having done a google, it looks like Genworth might be a Claims management company ? Why on earth did you use one of these when you could have done this yourself ?

 

I am assuming that you also need to pay them a percentage of the claim - which you didn't receive because it was paid direct to the DCA ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Having done a google, it looks like Genworth might be a Claims management company ? Why on earth did you use one of these when you could have done this yourself ?

 

I am assuming that you also need to pay them a percentage of the claim - which you didn't receive because it was paid direct to the DCA ?

 

No its not a claim management company,

they are the underwriters for Debenhams Store Cards.

 

 

They have accepted my claim but offering me very little redress.

 

 

My account was opened in 1995 and closed in 2005.

 

 

I have few statements and average PPI payment comes to £1.80 a month,

They have their figure which they cannot verify as to where they got it from as I did send SAR,

there is nothing in the documents to suggest any source of information regarding PPI payment exept the one I gave them.

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http://www.consumeractiongroup.co.uk/forum/showthread.php?333889-PPI-claim-from-Capital-one/page2

 

This appears to be the original thread - when did Capone settle your claim as the thread above is from 2012 ?

 

Yes They accepted my claim after FOS told them to,

but without my acceptance of redress they paid all the money to DCA,

 

 

I did complaint to Cap1 but failed to go back to FOS.

 

 

It was 2013 they accepted my claim.

 

 

Now I want to take them to court,

I need to know how to go about it,

 

 

Shall I give my own fig. of redress ( what I think they should have paid) or leave it for court to decide,

 

 

Should I include 8% or leave it for court.

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You will have to support your figures with proof eg statements showing the amount of premium you paid each month.

 

I am not quite sure about the 8% interest. I will ask someone to look in and advise.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Can you confirm that your Cap One account was actually SOLD to a debt purchaser

 

rather than just a dca collecting

 

It would be helpful to post up your spreadsheets

 

as well as full details of their offers of redress

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you need to bear-in-mind

 

 

the OP is looking to do 2 claims

 

 

one against cap1

 

 

one against genworth [store card PPI]

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Can you confirm that your Cap One account was actually SOLD to a debt purchaser

 

rather than just a dca collecting

 

It would be helpful to post up your spreadsheets

 

as well as full details of their offers of redress

 

Yes it was sold and I have a letter to prove that. I will post the spread sheet tomorrow as it is on the other Laptop.

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I also need information about a scenario, where a bank take legal action to recover unpaid loan and go for a summary Judgment and loose, The judge said to the bank that the case has to go for a full hearing, if Bank wants to resolve it. After this bank stayed quite for nearly 2 years. what I want to know is that, how much time does bank have to reopen the case before it is time barred.

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Once a claim has been issued - the Statute Barred clock stops, IHPF.

 

What type of defence had you put in ?

 

You might find it easier to start another thread for this particular issue - too many in one thread tends to muddy the water.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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both spreadsheets, letters of redress for both, and date of ac sale please IHPF

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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attached offers letter from Cap1 & Genworth Financial, both have start & finish dates along with spread sheets. Let me know what you think?

Thanks, Regards.

Capital 1 total amount of PPI payments are same, but PPI amount of Genworth showing 51p a month, where my average is £1.73 a month, which is an average of few statements I have.

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cant read your redress letters far too small, please convert to pdf

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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