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    • Yes, but the process starts here... https://ico.org.uk/make-a-complaint/data-protection-complaints/what-to-expect/ This involves making a complaint to GS first before approaching ICO. However, at the time of the complaint, I beleive we'd advise the complainant to ask for some compensation and take it from there. @FTMDave?? No, I meant this forum, The Consumer Action Group, where you're posting right now.😄 (We're in the slow process of rebranding as The National Consumer Service.)
    • And yes, they state their client is EON and that they can return the debt to EON who can either register a default or take me to court. 
    • Thank you. The npower debt was from 2019/2020 until EON took over the account late 2021.   npower had set a DCA on me even though I owed them nothing. I spoke to a customer service agent, following up by email, who confirmed I was in credit . I made a complaint to head office who sent a barrage of emails, changing the amounts each time. According to them, I owed £279.   The debt grew to what it is now as first npower and then EON subsequently failed to put a payment arrangement and direct debit in place to pay off this supposed sum and my ongoing bills.   I was very ill with Covid, struggling in lockdown with a disabled child and informed them of all this.   EON stopped their legal action when I took them to the ombudsman as this was part of my complaint and requested remedy but I have not received a notice of discontinuance.    I would like to set up my own dd to pay them off but am concerned they could still take legal action. I am on a low income and can’t afford to pay them more than a token amount each month.   
    • Thank you guys! @lookinforinfo thank you for the case, it seem to similar with my case which is gold. @Nicky Boy shouldn't be ICO?   Personal data breaches: a guide ICO.ORG.UK   For CAG I found this  The Confidentiality Advisory Group (CAG) is an independent body which provides expert advice on the use of confidential patient information. This includes providing advice to us, the Health Research Authority (HRA) for research uses. It also provides advice to the Secretary of State for Health for non-research uses.
    • HB - yes I agree it is about their paperwork and advice.  I need to be clear in my head what my complaint is.  And what a result looks like for me? (They should never have placed me with the shark with whom I've had all sorts of issues - but I don't think that's my complaint focus -v-  broker) 
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Chaos at Camden Town Hall as High Court Enforcment Agents seize council computers !!!


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The following story appears on SCOOP today:

 

Officers from Camden Council were left red-faced after High Court enforcement officers gained entry to the town hall last Wednesday and began seizing thousands of pounds worth of local authority owned TVs, computers and printers to repay approx £7,000 owed to a resident.

 

 

http://www.hamhigh.co.uk/news/court-crime/chaos_at_camden_town_hall_as_high_court_bailiffs_seize_council_computers_to_repay_debt_to_resident_1_3788428

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Good to hear that this chap got the money he was owed. But as always, it should never get to this situation.

 

At some stage I can see councils going bust technically, although the government would bail them out. In Spain, some of the regional governments have gone bust and have had to receive money to keep the afloat.

 

Council tax is being frozen at the moment in many areas and has been for sometime. In the meantime councils are incurring increased costs, which they don't have the money for. I suspect that this cash Camden handed over, was from the tills at the council tax collection office, which had received the cash during the day. As I doubt they would have cash in their office normally.

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“I think I might be one of the first people to send bailiffs to the council. They didn’t bother to turn up to the court case so they’ve only got themselves to blame.

 

“It’s ironic because it’s exactly what they do to other residents who fail to pay their council tax or parking fines on time.

 

“This is giving them a taste of their own medicine.”

 

In a furious letter sent to Mr Gethin the following day, the council’s lawyers described his action as “shocking” and said his claim was “unfounded”.

 

 

 

 

 

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To quote the modern terminology, LOL, and ROTFL Sauce for the goose indeed! The biter bitten back.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I would be interested to know which company was involved. Any company who enforce against a local authority in this way would know perfectly well that the chances of getting any contracts in the future would be NIL.

 

Then on the other hand it could be 'well they got it from us so must be able to get it from anyone'.

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I note that Camden them throw even more money down the drain by hiring lawyers to write silly letters to Mr Gethin asking him to give the money back as they dont like being clobbered for ignoring the law. No doubt they will spend more money aon an appeal when they should have just sacked the incompetent idiot who ignored all of the correspondence

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Good to hear that this chap got the money he was owed. But as always, it should never get to this situation.

 

 

 

At some stage I can see councils going bust technically, although the government would bail them out. In Spain, some of the regional governments have gone bust and have had to receive money to keep the afloat.

 

 

 

Council tax is being frozen at the moment in many areas and has been for sometime. In the meantime councils are incurring increased costs, which they don't have the money for. I suspect that this cash Camden handed over, was from the tills at the council tax collection office, which had received the cash during the day. As I doubt they would have cash in their office normally.

Are you for real?

What about the millions they take in parking charges to name one of their money making schemes?

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Are you for real?

What about the millions they take in parking charges to name one of their money making schemes?

 

Yes, I am for real. Councils are trying to find ways to make up for the money they don't get from central government. So they apply all these parking charges and don't pay amounts that they owe people.

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Yes, I am for real. Councils are trying to find ways to make up for the money they don't get from central government. So they apply all these parking charges and don't pay amounts that they owe people.

 

They deserved a taste of their own medicine. Are Camden a Crapita infested council? Their sheer arrogance would suggest that it was infested by the Crapita virus.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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As all regulars on here will know, for the debt to have reached the stage where a High Court Enforcement Agent is in attendance there must have been a LOT of previous stages that 'appear' to been ignored and I would suspect that somebody within the council will have some explaining to do. My own personal opinion....

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As all regulars on here will know, for the debt to have reached the stage where a High Court Enforcement Agent is in attendance there must have been a LOT of previous stages that 'appear' to been ignored and I would suspect that somebody within the council will have some explaining to do. My own personal opinion....

Have to agree BA with one proviso, councils feel they are above the law, and would be so complacent and confident that no one would dare to set baiiliffs on them that they wouldn't even worry about not paying or ignoring a CCJ. Especially a Capita infested council.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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