AA car repair and cover warranty do not buy be aware its a big con

[craig235]

Hi

 

 

do not buy AA repair and cover warranty its a big [problem]

 

 

the insurer is brc

 

 

please be aware my car a 2005 Peugeot 407 broke down last Friday

car was vibrating really bad as

 

 

man came and said it was flywheel

 

 

he towed me to local garage where they stripped gearbox

 

 

they found that the flywheel dual mass had broken and seized so wasn't moving and not doing its job

 

 

brc phoned and said it was not covered as its wear and tear

 

 

now how can be that if its broken

 

 

the flywheel has no wear on it

 

 

they then stated that the clutch plate was worn down to rivets

 

 

this is not the case

 

 

there is thousands of miles left on all parts and

 

 

if flywheel had not broken it would be still going car

 

 

was not slipping at all just really bad vibration

 

 

they say in there terms it is not covered for wear and tear

 

 

but it doesn't say we do not cover cars over a certain age

 

 

it is a big rip of

 

 

so any part that fails they can say its down to wear

 

 

they refuse to pay car is below average milage and fully serviced please helpa

[dx100uk]

as with all paid for warranties extended and otherwise

 

 

they are a waste of money

and these people always wriggle out of it

one way or another

 

 

not just these people

.

[stu007]

Hi

 

When did you take out the cover for this as there are different Terms and Conditions:

 

If you bought after 22 October 2012 or renewed between 15 December 2012 and 31 August 2013.

 

or

 

If you bought after 1 September 2013

 

See this link: http://www.theaa.com/breakdown-cover/repair-cover-terms-conditions.html

[rebel11]

Hi craig235

 

If you think their Terms & Conditions are 'Unfair', there is nothing to stop you challenging them. From what your saying the 'Wear & Tear' exclusion could be applied to everything.

 

http://www.adviceguide.org.uk/scotla..._contracts.htm

 

http://www.oft.gov.uk/shared_oft/bus...rms/oft143.pdf

 

 

You could consider writing a Formal Letter of Complaint, mark it as such. Explain what's happened, how they have let you down and what you want them to do to put matters right.

 

Send it to:-

 

Mr Andrew Goodsell

Chief Executive

Acromas Holdings

[email protected]