EDF & LCS - headache

[GASS]

Hi all,

Changed energy supplier a few months ago as EDF just got too expensive

- happy with new supplier, but I owed EDF just under £200.

 

 

Must admit I had planned to pay a bit each month, but life got in the way and I forgot to sort it all out with EDF.

They passed details onto LCS and i started getting phone calls to galore, up to 6 a day on house phone and mobile.

As well as 2 or 3 letters a week.

 

 

I contacted EDF and offered to pay them £20 a month to clear, but they refused to take the money

and I had to deal with the "debt collectors"

 

 

I told EDF that I refused to deal with them as they had continuously harrased me

and that they, EDF, needed to ask them to stop calling me.

Funnily enough the calls eased up.

 

I emailed LCS and advised them that I was happy to send them £20 a month (this was over 4 months ago).

I had no response for weeks from them, just kept getting letters in the post.

 

 

emailed again asking why they had not responded,

again it took 2 - 3 weeks before they came back,

all I get from them in the email is that they want to speak to me.

I refuse to speak and negotiate to them over the phone, have told them umpteen times in the email.

 

I had also advised that partner had just been dismissed form his job (that's another story:-x)

and that I was now not able to give the £20 as originally thought

and it would have to be £10 a month if any thing.

 

 

Again they have not acknowledged this I have even asked for details so I can pay directly,

again nothing all I keep getting back is its DATA PROTECTION and that they MUST speak to me.

 

Where do I go from here, we seem to be in a stalemate situation...... do I have to speak to them?

[Stigman]

Hi,

 

First of all stop talking to LCS on the telephone, LCS and other DCA's want you to ring them because that is their preferred method of lies, intimidation, threats & what they say on the telephone they would never commit to in writing.

 

Contact & pay EDF directly, the phone monkey at EDF only reads from a script & will tell you to contact LCS, ask for a Manager, if they refuse tell them to hold their help paddle up & a Manager will come to their work station (EDF will send you a card that is accepted at Post Offices/Pay Points etc.), you also need a full breakdown of the Bill.

 

LCS are not Bailiffs & have no powers except intimidation.

 

If LCS ring in the future, refuse to go through security questions (DPA) & tell them "in writing only", do not get into an argument as to why, just hang up.

 

Stigman

[dx100uk]

yes what is the debt all about please

 

 

was there an outstanding bal from previous use that needed paying before you switched

 

 

and were you aware of it.

 

 

dx

[GASS]

yes what is the debt all about please

 

 

was there an outstanding bal from previous use that needed paying before you switched

 

 

and were you aware of it.

 

 

dx

 

Hi dx,

 

As I said above I switched as getting too expensive. Owed just under £200. Life got in way and I forgot to sort out with EDF.

 

I have tried to pay back at regular amount, but all I get from LCS is I have to ring them and discuss due to Data Protection. I don't want to speak to them. Don't want to be pushed into a corner

[GASS]

Hi,

 

First of all stop talking to LCS on the telephone, LCS and other DCA's want you to ring them because that is their preferred method of lies, intimidation, threats & what they say on the telephone they would never commit to in writing.

 

Contact & pay EDF directly, the phone monkey at EDF only reads from a script & will tell you to contact LCS, ask for a Manager, if they refuse tell them to hold their help paddle up & a Manager will come to their work station (EDF will send you a card that is accepted at Post Offices/Pay Points etc.), you also need a full breakdown of the Bill.

 

LCS are not Bailiffs & have no powers except intimidation.

 

If LCS ring in the future, refuse to go through security questions (DPA) & tell them "in writing only", do not get into an argument as to why, just hang up.

 

Stigman

 

 

Thank you for this, was beginning to waiver. I haven't spoken to them at all.

[Old Cogger]

0800 015 1736

 

Telephone number for EDF pay by phone