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    • The incident was 03rd March 2024 - and that was the only letter that I have received from MET 15th April 2024 The charge I paid was at the Stansted Airport exit gate (No real relevance now - I thought this charge was for that!!).   Here is the content of email to them (Yes I know I said I was the driver !!!!) as said above -  I thought this charge was for that!! "Stansted Airport" Dear “To whom it may concern” My name is ??  PCN:  ?? Veh Reg: Date of Incident: 03rd March 2024 I have just received a parking charge final reminder letter, dated 10th April 2024 - for an overstay.  This is the first to my knowledge of any overstay. I am aware that I am out of the 28 days, I don’t mean to be rude, this feels like it is a scam My movements on this day in question are, I pulled into what looked like a service station on my way to pick my daughter and family up from Stansted airport. The reason for me pulling into this area was to use a toilet, so I found Starbucks, and when into there, after the above, I then purchased a coffee. After which I then continued with my journey to pick my daughter up. (however after I sent this email I remember that Starbucks was closed so I then I walked over to Macdonalds) There was no signs about parking or any tickets machines to explains about the parking rules. Once at Stansted, I entered and then paid on exit.  So Im not show where I overstayed my welcome.. With gratitude    
    • Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty. Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.   The Appeals dept need informing about what and what isn't a valid PCN. Dummies. You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time. If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 
    • Thank you dx. I consider myself well and truly told :) x Thank you dx. I consider myself well and truly told :) x
    • Doubt the uneconomic write off would be registered, unless you agreed to accept write off settlement of the claim. It is just cosmetic damage. All that has happened, is that the car has been looked at and they realised the repair costs are going to exceed the value of the car. If the car is perfectly driveable with no upcoming normal work required to pass next MOT, your current Insurers will continue Insurance and you can accept an amount from third party Insurers to go towards you repairing the scratched bodywork.    
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DFS harassment help


Clarkeyuk
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Hello

 

 

We went dfs

found a nice sofa and

 

 

the man working there said yes intrest free credit ect

told him we carnt afford one outright

 

 

he said get finance

 

 

he said would take details and get back

needed to sign here for finance check and that was that,

 

 

next day he rang said cannot get credit so have to buy it on full

said only reason we went there was to get credit so we will leave it

 

 

then he reckons because we signed for it that it is being made and we have a contract so need to pay

 

 

I told Him no haven't got it and

 

 

he said they will mark Our credit file and take legal

 

 

advised as the sofa is being made and we must buy it end of???

 

 

Where do I stand here as I haven't paid anything and

 

 

sure I can change my mind and pull out I haven't got £1300 lol

 

 

any ideas please or shall I just ignore him?

 

 

It's the Nottingham dfs store

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Yes that's what I am thinking but he is saying I've signed for the finance check which is a binding contract but I explained only wanted it on finance haven't got the money to pay it, so if I just ignore them and forget there is nothing they can do really is there as I am

Not having a product off them right ?

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Hi Clarkeyuk

 

So they are saying if you don't buy it, they will trash your credit file and take legal action. I'm not sure when blackmailing consumers was part of sales training.

 

The Interest Free Credit Agreement had to be processed, i.e. checks carried out, before the sale went through and the order placed.

 

Write a Formal Letter of Complaint, mark it as such. Explain what's happened , how they have let you down and what you want them to do.

 

Send it to:-

 

Mr Ian Filby

Chief Executive

DFS

[email protected]

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Hi ClarkeyUK, I am very sorry to hear about the issues that you have been experiencing with regards to your recent store visit. I would certainly like to assist in this matter if you could possibly give us a call at head office on 01302 330365. Many thanks Lauren Head Office Customer Service Tel: 01302 330365

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They shouldnt need to phone. You should know its better to keep everything in writing.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I appreciate Corporate posters trying to make a difference here but experience shows that talking over the phone is what gets many people into problems in the first place.

 

I would suggest a variation of this strategy.

 

Maybe Corporate posters shoudl set up a specific email address where after idenfication steps have been carried out the issue can then be discussed via email leaving a paper trail. Win win all round

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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I appreciate Corporate posters trying to make a difference here but experience shows that talking over the phone is what gets many people into problems in the first place.

 

I would suggest a variation of this strategy.

 

Maybe Corporate posters shoudl set up a specific email address where after idenfication steps have been carried out the issue can then be discussed via email leaving a paper trail. Win win all round

 

I believe the Vodafone reps have something very close to this on CAG.

 

What we must always remember is that these companies really have no interest in their customers, only the balance sheet.

 

As has been seen time and time again, these outfits will say anything on the phone and hence the recommendation that phone contact is useless unless the calls can be recorded.

 

The ides of the Social Media Reps in the online community is really just an attempt to get bad publicity off the web.....

 

Unless of course the DFS Rep wishes to prove otherwise?

 

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I noticed Vodeaphone use something like that

 

What I would like to see is the social media reps take things one step better. And SHOW how they resolve peoples problems so that they can get an oppertunity to turn the incident around.

 

Just having it disappear from the net means the last words seen from the OP are the complaint. Im sure it is in their interests to see the OPs complaint actioned and a positive outcome being posted on the thread. It would help re establish trust in the brand.

 

Anyhow im diverging too much and going off topic from the thread ::p

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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They do the credit check there and then and then ask you sign the agreement not before.

We could do with some help from you.

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