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My friend who is a vunerable adult with certain mental health issues,

recently awoke to the sound of people breaking in to his house.

 

 

He text me and I rang him and

he told me they had smashed in the porch doors and front door and were inside

and he could hear them rooting around and having a laugh.

 

 

He wouldn't go down and confront them, which I wish he had done

as he could prove for sure they were in parts of the house that the gas meter isn't in.

 

I phoned the police who turned up just after they had gone and my friend wouldn't answer the door.

The police said the door was not broken and still locked.

 

My friend told me that they had moved things from his porch into his hall and left a letter from Richburns in the middle of the hall floor.

He agreed all the doors were locked when he finally went downstairs.

 

He will not face up to the matter.

He claims he had a bill of £1200 ish which was for only a year of gas

- he only has a gas boiler as everything else is electric

and they were only estimated readings and he was only 3 months behind

- I have my doubts but I have not seen any of the bills.

 

The real problem I have is,

whilst I am aware that utility companies can and do enter into houses to change meters,

they only had to go into the porch and change the meter in the cupboard out there.

They had no earthly reason to enter the house.

He has even found a key which looks like a lock picking skeleton key, again in his hallway.

 

Unfortunately my friend is behind on many bills and I cannot help financially and have not the time to devote to sorting all his issues out

- plus he is very abusive to me and makes a million and one excuses as to why he can't deal with it.

He may be ill but I am not his whipping post!

 

I am just about to email Keith Anderson of Scottish Power because I feel he needs to explain

if they needed to break into his house when the meter was outside.

Also, my friend said he signed up to gas with Sainsbury's years ago

but this was sold over to Scottish Power but he never signed a contract with SP.

 

Regardless of the rights or wrongs,

it is a terrible thing for anyone to be awoken to the sound of people breaking in.

I don't know if he got a Letter of Intent, as he just piles post up unread.

He is also a clinical hoarder and so I feel these people should not have been rooting through stuff.

 

Any advice as to how to deal with this would be great. Thanks.

Egg/CapQuest 2 - CCA sent 12/04/07 ****RESULT****

Barclays Bank/Lowell 1 - CCA sent 12/04/07 ****RESULT****

 

Halifax/CapQuest 1 - CCA sent 12/04/07 SD issued ****WON with COSTS****

 

Barclaycard/Cabot - CCA Sent 12/04/07 Unenforcable Application Form

Smile/Lowell 2 - CCA sent 12/04/07 Unenforcable Application Form

NatWest/Fredrickson International - CCA sent 12/04/07 No Reply

 

Halifax/1st Credit - CCA sent 17/04/07 No CA but Threats from 1st Credit & Connaught! - Still Nothing but still chasing!

 

Student Loans Company/CapQuest 3 - CCA sent 11/06/08 - No Reply.

Lowell 3 - Ignored them went over their heads to Capital One

 

Halifax - S.A.R - sent 17/04/07 Completely incomplete!

Halifax 2 - S.A.R - sent 11/06/08 - Scant Info

Capital One - S.A.R - sent 11/06/08 - Scant Info

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are SP aware he is vulnerable?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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No idea - well they are now - I email Anderson. But I don't think they were before this.

Egg/CapQuest 2 - CCA sent 12/04/07 ****RESULT****

Barclays Bank/Lowell 1 - CCA sent 12/04/07 ****RESULT****

 

Halifax/CapQuest 1 - CCA sent 12/04/07 SD issued ****WON with COSTS****

 

Barclaycard/Cabot - CCA Sent 12/04/07 Unenforcable Application Form

Smile/Lowell 2 - CCA sent 12/04/07 Unenforcable Application Form

NatWest/Fredrickson International - CCA sent 12/04/07 No Reply

 

Halifax/1st Credit - CCA sent 17/04/07 No CA but Threats from 1st Credit & Connaught! - Still Nothing but still chasing!

 

Student Loans Company/CapQuest 3 - CCA sent 11/06/08 - No Reply.

Lowell 3 - Ignored them went over their heads to Capital One

 

Halifax - S.A.R - sent 17/04/07 Completely incomplete!

Halifax 2 - S.A.R - sent 11/06/08 - Scant Info

Capital One - S.A.R - sent 11/06/08 - Scant Info

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Is there anyone who can please advise what the law is about them picking locks to enter someone's home if the gas meter is outside of the home? I don't know the wording but would hazard a guess they have the right to only enter a property to gain access to their meter.

 

My email to CEO has failed to get a reply. Doesn't surprise me to be honest.

 

Also, can anyone please clarify the percentage of debt repayment via the key card? E.g. If one puts £10 on the card how much of that can legally be used as repayment?

 

Many thanks.

Egg/CapQuest 2 - CCA sent 12/04/07 ****RESULT****

Barclays Bank/Lowell 1 - CCA sent 12/04/07 ****RESULT****

 

Halifax/CapQuest 1 - CCA sent 12/04/07 SD issued ****WON with COSTS****

 

Barclaycard/Cabot - CCA Sent 12/04/07 Unenforcable Application Form

Smile/Lowell 2 - CCA sent 12/04/07 Unenforcable Application Form

NatWest/Fredrickson International - CCA sent 12/04/07 No Reply

 

Halifax/1st Credit - CCA sent 17/04/07 No CA but Threats from 1st Credit & Connaught! - Still Nothing but still chasing!

 

Student Loans Company/CapQuest 3 - CCA sent 11/06/08 - No Reply.

Lowell 3 - Ignored them went over their heads to Capital One

 

Halifax - S.A.R - sent 17/04/07 Completely incomplete!

Halifax 2 - S.A.R - sent 11/06/08 - Scant Info

Capital One - S.A.R - sent 11/06/08 - Scant Info

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Also, would this have gone to court before they did this? My friend says he has no knowledge of this but I know he often gets so depressed he doesn't open mail.

Egg/CapQuest 2 - CCA sent 12/04/07 ****RESULT****

Barclays Bank/Lowell 1 - CCA sent 12/04/07 ****RESULT****

 

Halifax/CapQuest 1 - CCA sent 12/04/07 SD issued ****WON with COSTS****

 

Barclaycard/Cabot - CCA Sent 12/04/07 Unenforcable Application Form

Smile/Lowell 2 - CCA sent 12/04/07 Unenforcable Application Form

NatWest/Fredrickson International - CCA sent 12/04/07 No Reply

 

Halifax/1st Credit - CCA sent 17/04/07 No CA but Threats from 1st Credit & Connaught! - Still Nothing but still chasing!

 

Student Loans Company/CapQuest 3 - CCA sent 11/06/08 - No Reply.

Lowell 3 - Ignored them went over their heads to Capital One

 

Halifax - S.A.R - sent 17/04/07 Completely incomplete!

Halifax 2 - S.A.R - sent 11/06/08 - Scant Info

Capital One - S.A.R - sent 11/06/08 - Scant Info

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PLEASE...does anyone know the law regarding the entering of homes to access meters?

 

Somebody please help?

 

We can't really move forward as I don't know what to do for him at this time.

Egg/CapQuest 2 - CCA sent 12/04/07 ****RESULT****

Barclays Bank/Lowell 1 - CCA sent 12/04/07 ****RESULT****

 

Halifax/CapQuest 1 - CCA sent 12/04/07 SD issued ****WON with COSTS****

 

Barclaycard/Cabot - CCA Sent 12/04/07 Unenforcable Application Form

Smile/Lowell 2 - CCA sent 12/04/07 Unenforcable Application Form

NatWest/Fredrickson International - CCA sent 12/04/07 No Reply

 

Halifax/1st Credit - CCA sent 17/04/07 No CA but Threats from 1st Credit & Connaught! - Still Nothing but still chasing!

 

Student Loans Company/CapQuest 3 - CCA sent 11/06/08 - No Reply.

Lowell 3 - Ignored them went over their heads to Capital One

 

Halifax - S.A.R - sent 17/04/07 Completely incomplete!

Halifax 2 - S.A.R - sent 11/06/08 - Scant Info

Capital One - S.A.R - sent 11/06/08 - Scant Info

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they have to by law read the meter better than once every 24mts

 

 

look at the relevant act of parl.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

I understand that in order to change a meter to a prepayment one they have to get a warrant from the court if the occupier refuses. I don't believe a utility company would ever have the power to break in.

 

I'm not doubting what you say your friend has told you, but can you be sure that what he has told you is accurate?

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I understand that in order to change a meter to a prepayment one they have to get a warrant from the court if the occupier refuses. I don't believe a utility company would ever have the power to break in.

 

I'm not doubting what you say your friend has told you, but can you be sure that what he has told you is accurate?

 

 

 

Utilities supplies would use a lock smiths with a warrant, to gain entry.

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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Yes they moved all his stuff from the porch into his hall and left a letter propped up on something in the hall.

 

I don't know what the relavant law is this is why I am asking. I have never had a utility meter other than water when I moved so I have no idea how they are used and cannot answer his questions.

Egg/CapQuest 2 - CCA sent 12/04/07 ****RESULT****

Barclays Bank/Lowell 1 - CCA sent 12/04/07 ****RESULT****

 

Halifax/CapQuest 1 - CCA sent 12/04/07 SD issued ****WON with COSTS****

 

Barclaycard/Cabot - CCA Sent 12/04/07 Unenforcable Application Form

Smile/Lowell 2 - CCA sent 12/04/07 Unenforcable Application Form

NatWest/Fredrickson International - CCA sent 12/04/07 No Reply

 

Halifax/1st Credit - CCA sent 17/04/07 No CA but Threats from 1st Credit & Connaught! - Still Nothing but still chasing!

 

Student Loans Company/CapQuest 3 - CCA sent 11/06/08 - No Reply.

Lowell 3 - Ignored them went over their heads to Capital One

 

Halifax - S.A.R - sent 17/04/07 Completely incomplete!

Halifax 2 - S.A.R - sent 11/06/08 - Scant Info

Capital One - S.A.R - sent 11/06/08 - Scant Info

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Didn't the letter explain what it was about and what gave them the right to enter his property? Maybe a contact phone number?

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Yes they moved all his stuff from the porch into his hall and left a letter propped up on something in the hall.

 

I don't know what the relavant law is this is why I am asking. I have never had a utility meter other than water when I moved so I have no idea how they are used and cannot answer his questions.

 

Andyorch has provided this information which I hope will help.https://www.ofgem.gov.uk/ and also the the Gas Act 1986 and the Electricity Act 1989

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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