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amazon kindel fire stoped working


lenny100
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i have a kindel fire for some reason has stoped working :-x. It wont turn on the :-xscreen:-x.

 

Now the totally unbelievable part,

 

 

at 10.30 last night i loged into my amazon account to see what if anything i couold do and

there was a help button so

 

 

i pressed it and somebody came up in chat :!:,

 

 

explaned about the fault and

 

 

they must have someway to see into the account they are talking to as they came back with the model and when i bought the fire.

 

 

they then said its a known problem with some fires and because it was still under one year old they would send out a replacement :madgrin: free :madgrin: of charge

and i would have it in 2 days,

 

 

i woild also have a free postage box to return the non working fire.

 

 

now thats customer service for you ,

 

 

i never expected to recive the relpacment untill i had returned the old one for sevral weeks whilst they investigated.

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