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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Another Scoop Council mess up Pensioner threatened wrongfully


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Another one from Scoop, bailiffs sent to collect from a pensioner who owed nothing, this time it was the council who messed up, and sent bailiffs to collect the debt from an innocent pensioner. who was worried anout their threats to seize goods whether he was in or out, the usual implied threat of forced entry.

 

http://www.somersetcountygazette.co.uk/news/11477720.Bailiffs_threaten_to__break_into__innocent_pensioner_s_home/?ref=rss

 

" Somerset County Council has since admitted there was an error due to an incorrectly registered vehicle and apologised to 85-year-old Michael O’Loughlin.

 

It said a bailiff had called to ‘take control of your goods’ and that if I didn’t respond they’d get my goods ‘whether I was present or not’ – which sounds like they would force entry into my home to take things.

“Although it had my address on it, it was someone else’s name and the postcode wasn’t mine.

“I was frightened of going out in case they came back and broke my door down."

 

 

Wonder who would be blamed if a pensioner dies as a result of wrongful action like this from a stroke or heart attack? The bailiff who knocked on the door and the victim dropped dead in front of him, or the council official who got the wrong details?

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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This is the sort of thing that happens when organisations rely solely on automation.

 

Kingston upon Thames Borough Council, provide some insight.....

 

 

5. Reminders

 

5.1 Due to the number of accounts administered by the Revenue Service it has been decided that reminders will not be checked individually before they are issued. Parameters are agreed in advance by the Senior Managers and reminders are issued on this basis. The parameters consist of number of days behind and the monetary minimum value.

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This is the sort of thing that happens when organisations rely solely on automation.

 

Kingston upon Thames Borough Council, provide some insight.....

 

Yes automation in this sort of area should be banned, as too many Liability Orders etc are sought for a trifle, I know some have been obtained for £1, I wonder if any have been granted for a single penny as in £0.01?

 

It has become clearer where blame may lie in this case, if you read the comments it seems Ross 'n Robbers were the bailiffs, so another Crapita mess up then?

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I read the story last night and it was only this morning that I realised that the letter was not addressed to the pensioner and neither did it have his correct postcode. Only the address was correct. This would also very likely be the reason why he did not receive a Notice of Enforcement from the bailiff.

 

As part of their investigation I would hope that Somerset Council also look into why the pensioner did not receive a Notice to Owner, Charge Certificate or Order for Recovery from the council.

 

It is not clear which company this was but it is known that Somerset Council use Ross & Roberts.

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It was mentioned in the third comment below the article that it was indeed Ross & Roberts. It shows that automated systems with little human intervention as illustrated by Outlawla are going to come home and bite councils and EA Companies on the bum when a few more mess ups like this get into the press.

 

Wonder if Ross 'n Robbers used the old chestnut that as the debt is to the address you must pay it whether or not? Have seen that claim beforew when bailiffs were chasing PCN from a council and tried to imply a new occupier had inherited the previous tenant's PCN debt, threatened to to their car.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I had one of these letters sent to my address but another person's name and when I contacted the council to say the person had moved out and I was the new tenant they really didn't believe me at all. They were very harsh and the letters still keep coming threatening to seize goods. Poor pensioner, I know I used to be very frightened.

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The council will not give a toss about the error. All that will happen is the guilty party will be told they have to make the coffee that day.

 

No you mean they have to get the coffee from the nearest Costa or Starbucks nowadays lol!

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It was mentioned in the third comment below the article that it was indeed Ross & Roberts. It shows that automated systems with little human intervention as illustrated by Outlawla are going to come home and bite councils and EA Companies on the bum when a few more mess ups like this get into the press.

 

Wonder if Ross 'n Robbers used the old chestnut that as the debt is to the address you must pay it whether or not? Have seen that claim beforew when bailiffs were chasing PCN from a council and tried to imply a new occupier had inherited the previous tenant's PCN debt, threatened to to their car.

 

I see what you mean. I didn't get as far as reading the online comments.

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