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Have your tax credits gone down?


jadeybags
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Mine have gone down in the last 3 weeks by almost £50 a week. I assumed it was because of teens ages, it happened last year too, but only for a couple of weeks. Can be something to do with admin adjusting from school leaver to college.

I assumed it's the same this year, although I did let them know earlier in the year that both my 2 are at college another year. Son turns 20 in March, daughter is 18 in January.

I will try & ring them monday. But is it possibly that?

As I say it didn't go on this long last year & having checked my online banking, they don't backdate the payments when they sort it either do they! Why is that?

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Well, I rang them & just as well I did. They had taken no notice of me months ago when I confirmed my 19 year old was doing a 2 year Media course so he was still going to be at college until July 2015.

Anyway, they said they will update details, again. But the £50 a week I lost for 3 weeks, won't be paid back in one go, it gets divided over the year.

I assume it takes a while for them to sort it because I still got £50 less this thursday!

So £200 down so far, yet will get it back in useless little amounts.

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At least you did ring, they are usually far more helpful on a Saturday than any other day (at least in my experience).....my problem has gone over their 'time limit' and has been passed to a more senior manager, and another person looked at my record and sorted out their mistakes - so hope to hear something next week from them.

 

They really are a pain to deal with, demanding info they already have and not accepting that THEY make mistakes.

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