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Hi All,

 

I just thought i would let you all know of how i have dealt with Payday UK (MEM) and in fairness got a bit of a good result,

 

I was a fool in 2011 and took our payday loans continuously for almost a year and i defaulted on the last payment of £145. I was unaware of this and had moved house!!

 

I have emailed them directly not admitting the debt and requesting a copy of the CCA and also a full summary of accounts. I also questioned what information and been sent to my old property and been divulged to the new tenants. I have too and frowed emails explaining that they should have made a search on my credit file to find my new address and the company could not dispute this fact.

 

I have also questioned their morale practice with allowing me to pay a loan and take one out again immediately.

 

Well after quite a few emails back and forth and agreeing to providing my new address so a final response can be sent i have received this yesterday morning.

 

My intention was to get the default wiped and my file cleared!!

 

Well to my suprise the final response informs me that they will not clear the default but will show it as settled and they will agree to pay back 50% of the interest for all of the loans so the £145 is cleared and they will pay me back over £650 also.

 

Well i know the credit file will still show a default, however i have arranged a notice of correction with the credit reference agencies and my credit file is now clear and has increased by over 400 points in the last 6 months of sorting my previous stupid decisions relating to credit.

 

In summary do not accept the debt, challenge it, fight them all the way and you may just get a result.

 

I know the initial situation i got myself into was my own fault however i was a fool and going through a terrible time financially and to be fair that also does not give the right for these companies to rip people off.

 

Cheers

Shaun

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hi Shaun - thanks for sharing. Seems all payday loans firms are realising they're in trouble on historic irresponsible lending. There's more on this thread (http://www.consumeractiongroup.co.uk/forum/showthread.php?397633-Mis-sold-PDL-Claim-back-interest-fees-any-experience) for anyone interested! Could be the next big PPI/reclaiming thing, maybe?

 

(And there's a discussion about it on Moneysavingexpert too http://forums.moneysavingexpert.com/showthread.php?t=4965788)

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Not a problem, i just thought i would share my story as its this site and the great peoples information on here that has helped me achieve this result.

 

In fairness they have not battled too hard at all and i didn't even request any refund at all. I merely requested further information and their position on the claims of irresponsible lending and i got a major shock when i received the letter offering me a refund of 50%.

 

Cheers

Shaun

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