fit for all gym

[rambot]

joined a joint membership with this gym last year in march after my heart attack, we paid 78.00 on the day of induction to start a joint membership and then we paid 63.00 every month for 11 months to the end of the year, by direct debit,

my wife canceled the account in february this year in writing as requested to do so, we recieved a letter by return thanking us for the membership and should we wish to rejoin please dont hesitate to do so,

out of the blue this week we recieved a letter from

credit resolution services demanding payment for 340.00, for this gym

after tackling them about this matter all they can is apologise if theres been a mistake and we should conact credit resolution services and inforn thhem there is a mistake,

my first question is we have had no letters that we owed any money whatsoever and secondly we have had no membership since february this year,

i am livid a compnay can do this out of the blue with no paperwork to support any of this, they havent even got a record that we had a joint membership or that we paid every month.

could we use a data subject access request to support anything we would need to defend against this debt or should we just let it take it course and go to court to prove a point

[barracad]

we should conact credit resolution services and inforn thhem there is a mistake,

 

I assume you did this? What did they say?

 

 

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[rambot]

we did do this, they tell me they cant do anything only by instruction by fit for all, and fit for all tell i can only inform credit resolution services that there is a mistake,

we have had no membership since february and it was all paid monthly to the end,

they havent even had the decency to write to us at all to tell us they thing there is a debt building up in any way,

i cannot believe it.

[Bookworm]

What a load of cr*p! Of course, it's up to you to tell the DCA!

 

I mean, imagine if the DCAs took the word of the people they're pursuing for debts...

 

The DCA contract is with the fitness company, the mess up is the fitness company's, let's try and guess who should be sorting it out? ... Got it in one.

 

I think standard "I do not acknowledge any debt to your company" letter to DCA, and a strongly worded letter to the fitness company, stating that it is their mess, their responsability, and to sort it out sharpish, and they'd better make damn sure that they haven't registered any adverse credit against you, or else...

[chesham]

Do you not still have the letter from the Gym thanking you for your membership, and feel free to rejoin at any time?

 

Speak to the General Manager at the gym, and advise him that if this isn't resolved, then you will involved the Office of Fair Trading for harassment contrary to Section (1) of the Administration of Justice Act