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Breach of contract and compensation..


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I ordered a double bed on 6th June and waited for delivery on 16/June to which they failed to show and no one phoned up to let me know. This is now subject to a complaint. Another delivery date was confirmed for 29/June and bed was delivered with one drawer on each side of the base and I had ordered a bed with two drawers on the same side. What is the best way to deal with this ?

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Well, goods not as described so straightforward rejection under SoGA. Tell them you want them to collect their property and either deliver the correct item or refund.

You should have told them sooner unless you mean the 29th July. DSR's will apply of july was the delivery date. Dont even need a reason to return but better that you have one.

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