Jump to content


Crs/harlands


HANNAHS
 Share

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2683 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Ok,

Another moany post about Harlands and CRS.

So back in April I cancelled my direct debit with Harlands - I had one month to pay.

They sent me a few letters added on a 20.00 admin fee, I called them said considering I paid for 11 months missing 1 month was nothing and asked them to let it go as I had money problems at the time and the gym is crap and over priced. They said they'd let the admin fee off and for me to call back pay the 40.00 I owed for the last month membership and I'd be all done with, I agreed however I then had money problems.

 

 

Anyway they sent 2 more letters, I tried calling countless times but their hold times are ridiculous I work 8-5 and with an hour lunch break I'm not spending it on hold to a bunch of cowboys. Anyway they have now sent it over to CRS they sent me a text and a letter, I called them today as my balance has now jumped from 60.00 to 126.00 I called said this was outrageous, and the extra charge was because CRS is a debt recovery company. I queried this as I said aren't you owned by Harlands they admitted they are and even work in same building but as they are a different department that deal with debt recovery they can add this fee - surely this is crap too? Then I came home today and another letter has been sent saying I need to call in 10 days time or this will escalate and there's mentions of CCJs and going to court..

 

Please help me get these fees down, I don't mind paying the 40.00 originally for the contract of the gym but now jumping to 126.00 I'm 21 I simply cannot afford it.

Link to post
Share on other sites

Hi hannahs. Ive asked the site team to move your thread to the correct forum. Dont worry. Your situation is pretty easy to deal with. Suffice to say you do NOT have to pay their silly admin charges or adhere to their silly timelines.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

No problem, you are in the right forum now :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Hi Hannahs and welcome to CAG

 

You do need to pay off the last month's fee when you can. If you can't afford it in one go, pay it off in 2 or 4 instalments.

 

Write to Harlands and say :-

 

I will pay the final month's fee of £40 due for the month of xxxxx, but I will not pay your unenforceable unlawful penalty charges.

 

Once you agree IN WRITING to accept the £40 in full settlement of all that I owe for the gym membership, I will pay it off in x instalments of £xx each as I am now in Financial Difficulty.

 

My offer stands for 14 days only after which it will be withdrawn. If you fail to accept my offer or you demand any amounts in excess of £40, I will pay you nothing.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Hi Hannahs and welcome to CAG

 

You do need to pay off the last month's fee when you can. If you can't afford it in one go, pay it off in 2 or 4 instalments.

 

Write to Harlands and say :-

 

I will pay the final month's fee of £40 due for the month of xxxxx, but I will not pay your unenforceable unlawful penalty charges.

 

Once you agree IN WRITING to accept the £40 in full settlement of all that I owe for the gym membership, I will pay it off in x instalments of £xx each as I am now in Financial Difficulty.

 

My offer stands for 14 days only after which it will be withdrawn. If you fail to accept my offer or you demand any amounts in excess of £40, I will pay you nothing.

 

:-)

 

Thank you :)Ok I've written the letter and will send off today. I'm scared though about this CCJ they have threatened me with. Can they actually do anything?

Link to post
Share on other sites

Afaik theyve never done court. They dobt want the authorities to see their unlawful charges.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Hi Hannahs,

 

I've been dealing with gym cases here for the last 5 years or so. In that time, I've seen less than 5 cases go to court, despite seeing thousands of folk threatened with court action.

 

The gyms or their admin companies threaten court all the time but, in 99.9% of cases, they stay away from courts entirely.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

One other point ...........

 

Many folk are scared gym disputes will end up spoiling their credit rating. This is not true as gym memberships are no longer reported by the CRA's, nor have they been since probably 2010.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...