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    • she and  johnson need to be kicked off the taxpayers credit card - for starters I'm certain there is cause - taking up 'jobs' when they shouldn't, bringing the nation into disrepute with their antics .. I'm sure it would be a very popular act from a new labour guv
    • Please have a look at this draft letter. It is modelled on yours but I have cut out a load of the unnecessary information. Also, the responsibility lies with the finance company because the vehicle was brought on hire purchase. You send it to them and a copy to big motoring world.   Let us know if there's anything that you disagree with, which is wrong, which you think should be added
    • According to Alastair Campbell on Twitter, anti-Le Pen parties are pointing to RN's fiscal policies and saying they'll cause a 'Truss-style market meltdown'. Liz Truss charged taxpayers for Amazon Prime subscription - Mirror Online WWW.MIRROR.CO.UK The subscription costing £95 gives the ex-PM free shipping from the retail giant, as well as the ability to stream films and TV shows such as My Fault...  
    • Thank-you @BankFodder, your statement is a correct understanding of my position and I agree, it is actually really what I was looking for in starting this thread, as I too believed that the maximum I could claim for is that which I sold it for, even though this was substantially below market value at the time. And so, this sold value is what I shall be claiming for + the other expenses. @dx100uk I get your point, but this is just not what I want to expose myself to. Unfortunately I was one of the unlucky ones to have my details stolen in the Peoples Energy hack, and in 2020 I discovered that those details had been used to take out car insurance, and that the insured was then involved in a collision and my details were dragged through the mud. Despite Aviva cancelling the claim and treating as though it never were, even though I have the letters from them to say that they have removed this claim from the insurance database, I still get refused insurance and credit products to this day until I send across the letter from Aviva which explains that I was a victim of fraud. So you'll forgive me for not jumping up and uploading my data to a server utility for which I have no control over its retention policy, or where the server is located globally, its legal jurisdiction, or its security protocols.
    • Speeding (Revised 2017) – Sentencing (sentencingcouncil.org.uk)  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Flexi Car hire is trying to scam me

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Hi Caggers


On the 12th of this month I hired a van online from Flexi hire Burton on Trent,

it was to help my brother inlaw move house, so he paid online using his card.


On the day I went to collect it and went through the paper work and went over the vehicle

to spot all the dents and scratches etc.

The weather wasnt to great so some of the smallest chips of paint could of been coverd by rain drops.


When I returned it they spotted a chip and said that I must of done it as its not on the paperwork,

I know 100% whilst that van was in my possession it did not get hit or knocked etc.

The guy said he will be in touch with a quote.


When I got home I spoke to my inlaw and I told him to cancel his debit card and told him why.


Today the car hire people have called me saying I owe £115 for it,

to be honest the damage is the size of a ant. So I'm thinking hes trying it on.


Im waiting for him to call me back because I told him about the weather on that day

and was going to check.


Like I said there is no way I did the damage.


So if there is any advice what to do next?


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How many chips and dings did you discover on the vehicle when you checked it over?


If you are able to say that the vehicle tended to be marked in several places then you are probably in a good position to say that the mark that they are claiming for was simply missed by the both of you.


Was it only you inspect the vehicle? Or did they inspect it as well? I have been to some car hire companies where they simply inspection and call the damage to their attention.

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There were a few that myself and the hirer spotted, I said to him on the phone that we both could of missed it.

My inlaw has canceled his card so I'm sure that they cant take the money from his account, but now a bit worried they will come for me for it.


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Get a photograph of the damage that they are claiming for.


Lay down a paper trail. Write them a letter which clearly denies any responsibility for any damage. Make it clear to them that while the car was with you that it sustained no damage whatsoever and that if there is a chip in the paint then it must have existed prior to your taking control of the vehicle and that it must have been missed during the inspection.


Tell them that you have cancelled the payment authority with your bank and that you revoke any authority that they have to take any money from your account.


Send them this letter and make sure you keep a copy. Wait and see what happens.

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I havnt sent the letter yet, but just to let you know, the hire company have not phoned me back, so i am prusuming that it is the end of the matter


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This has to be what you suspect. Do they really think a vehicle will go it's whole life without a single mark on it. This is wear and tear and you are right to cancel the payment card.


The paper trail detailed above is important, so follow that advice.

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  • 1 year later...

Hi, I know this post is over a year old but I recently rented a van with this same company and they have done the exact same thing to me, it seems they are [causing problems] lots of people as I have found other reviews saying the same. I have refused to pay for the "supposed" damage and they are now saying they are taking me to court. Can you contact me and let me know if they did ever get back to you. Thanks

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If the car has several knocks the same as the "new" ones. Then you can bet that they are only trying to make money from it and not actually repairing the damage. They can't save up repair work on the car. They can only charge you when the work has been carried out, which they never bothered to do with the other damage.

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  • 4 weeks later...

Hi sorry took so long have been waiting for them to get in touch.



Since the last phone call they have not contacted me, they threatened to take me to court for the full £1500 excess unless I made a payment then and there over the phone,



they didn't send us any pictures or evidence of the "supposed" damage!!!



I obviously refused to pay that's when they threatened me.



I have reported them to trading standards.



Just waiting for them to get back in touch really?!? Not sure what to do next.

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Ignore any phonecalls, tell them to communicate to you in writing only.


Then ignore them and return here if you get an N1 claim form



The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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  • 10 months later...

threads 2 yrs old

might be better to start a new thread

of your own




please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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