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    • More from the Second Sight guys in the Law Gazette. Post Office Inquiry: Second Sight accountant accuses lawyer of conspiring to pervert course of justice | Law Gazette WWW.LAWGAZETTE.CO.UK Second Sight accountant found compelling evidence in two cases that evidence was withheld, public inquiry is told.  
    • Why have there not been arrests yet? Waiting for the end of an inquiry which seems designed to drag on forever is a feeble excuse "the Post Office “was constantly sabotaging our efforts” to seek the truth and used claims of legal professional privilege – a type of confidentiality which covers legal documents – “to justify withholding documents from us”. "Aujard had said the state-owned body “would not hesitate to take legal action against me” under a “draconian” non-disclosure agreement (NDA)" "Henderson became concerned after reviewing the case file of Jo Hamilton, .. Henderson said the Post Office’s decision to charge Hamilton did not seem to be supported by its own internal security report, and there was evidence that “potentially exculpatory material” had not been disclosed to her at trial or subsequently. “I regarded this as either professional misconduct or, potentially, criminal conduct,” he said."   Horizon IT scandal investigator tells inquiry Post Office was ‘sabotaging our efforts’ | Post Office Horizon scandal | The Guardian WWW.THEGUARDIAN.COM Ian Henderson, looking into possible miscarriages of justice, said he came to believe he was dealing with ‘a cover-up’  
    • and the elephant in the room     Brexit: New report suggests UK £311bn worse off by 2035 due to leaving EU NEWS.SKY.COM The report came up with a scenario for growth if the UK had stayed inside the EU, and compared it to forecasts the Office for Budget Responsibility made...    
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Killed by benefits cuts: Starving soldier died 'as result of Iain Duncan Smith's welfare reform'


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Why is IDS not facing investigation for manslaughter in some cases ?

 

It does seem that DWP is not taking its welfare responsibility seriously and in such tragic cases they always seem to blame local support services, which the government has cut funding to. In this case they refer to hardship funds when benefits are withdrawn, but from what I understand access to hardship funds is not guaranteed and is limited. In this case the local job centre has not taken into account this persons health/welfare situation, when withdrawing benefit.

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David Clapson, 59, was stripped of the cash after missing an *appointment under harsh Coalition reforms.

 

A diabetic ex-soldier died starving and skint after officials axed his benefits.

 

But under the Coalition’s callous new benefits rules he had his £71.70 a week Jobseeker’s Allowance axed – merely because he missed an appointment with an adviser.

 

Stripped of his income, the 59-year-old could not afford food or electricity and died starving, *penniless and alone at his home.

 

His death was from diabetic *ketoacidosis – caused by not taking his insulin.

 

 

OMG!!! This is truly tragic!!

 

How many more people have to die in such tragic circumstances, before something is done?

 

It's very disturbing to read that David died in this way, esp in today's day & age.

 

As we can communicate around the world, we can cure most illnesses, we can travel in space, yet we couldn't save David, all because he missed an appointment!

 

My heart goes out to his family...

I don't suffer from insanity, I enjoy every single minute of it!!

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There but for the grace of God go I, or you, or any of us.

 

As you sit opposite any one of those so called advisers the next time you attend a Jobcentre you will be looking into the face of a person who perpetuates this system and who has the potential and the power, by their ignorance and arrogance, over life and death.

 

Regrettably all too many of them tend to revel in, and gloat about, this state of affairs.

I will be taking a copy of that paper with me the next time I go to the Jobcentre and I will ask, “Doesn’t this bother you?” “What sort of people are you?”

 

Like many others I extend my sympathy and heartfelt commiserations to David’s family and friends. I did not know him personally, but as a man who voluntarily put his life on the line when duty called, his life touched us all. It is a sad reflection on the country that he served, helped protect and defend so honourably that it, not only ignored him when he needed help, but was instrumental in killing him.

Edited by honeybee13
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David had been sanctioned before, a similar situation, so the DWP knew he was vulnerable, nothing on the system to automatically cancel any sanctions. They did nothing, even a phone call to check he was o.k., job done DWP you saved some money but killed someone who put his life on the line by serving his country.

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This same sad news rag ran a story the other day about somebody who was on benefits going to sue the local council because their dog got hurt when chasing a cat through long grass, they reasoned that the local council was at fault for the dog's injury because they had not cut the grass.

 

Perhaps, by the same reasoning the person who sanctioned him should be 'sanctioned' themselves, be stripped of their income for the next 3 months and denied any other help... or, based on the flawed logic stated in the first paragraph, be sued by the poor man's family for indirect manslaughter.

 

Disgraceful Duncan-Smith needs to have a reality check, but sadly he probably has money saved and stored away for when his 'rainy day' comes and he is out of government.

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Very sad indeed.

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The sanction was out of order - but why was this man not receiving help from one of the many of the Armed forces charities ?

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Dealing with Customer Service Departments? - read the CAG Guide first

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2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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the Armed forces charities are out of their depth when it comes to welfare reforms, as most local volaters are not trained in the in and outds of the system, and the people who are specialets are totaly swamped by cases. I know this because i needed help from one and untill i got onto the national team, the advices was at best ot of date from the well meaning local team

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http://www.bbc.co.uk/news/uk-england-devon-28523058

 

Then you get news like this chap who has defrauded Help the Heroes of £300,000

Edited by citizenB
one too many zeroes !

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Do these people never think outside the box.

He was 59, living alone and a diabetic not exactly your average weekly appointment evader, what about applying some common sense, and judging each case on facr to face merit before cutting off anyone's life line.

 

Even his electric had ran out, so he could not even keep his medication chilled, it is disgusting how we are treating the sick and unemployed.

Makes you realise that we mean nothing to politicians, outside a tick in the box to vote them into power, once you have stopped earning and paying towards their wages, you are of nothing else.

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When governments introduce changes to their policies, they have a risk assessment done. In this assessment it will say that as a result of DWP changes, a certain number of people will die. I suspect that IDS and the DWP must have accepted the risk assessment, therefore they have direct responsibility for deaths like this.

 

At some point cases like this will end up in court, subject to a judicial review. Are you aware that this government is trying to make it much more difficult for people to seek a judicial review ? Chris Grayling as justice secretary is currently passing a bill through parliament that will make it more difficult for people to hold the government to account through the courts. It is currently in the House of Lords where it is facing a lot of opposition from all sides.

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The government want to do away with 'Human Rights' and move towards a 'Bill of Rights', that isn't a good thing, they then will not be accountable for many of their actions and decisions.

 

http://www.parliament.uk/business/publications/research/key-issues-for-the-new-parliament/security-and-liberty/from-the-human-rights-act-to-a-bill-of-rights/

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In addition to this, the Tories also have indicated that they want to restrict peoples rights to FOI requests. Labour introduced FOI, but they have also raised concerns about the numbers of such requests, as it obviously means employing a lot of people to deal with them. But surely this is an essential element of a government being accountable to the public and therefore they have to meet the cost of dealing with FOI's ?

 

What is certain, is that if we are silly enough to elect a majority government, we will get an authoritarian government, who will seek to limit citizens rights. I am personally in favour of coalition governments, but hope that the Lib Dems and other smaller parties will learn from Cleggs mistake, which is that you don't have to get too close to the major party. The Lib Dems have allowed policies to be implemented that they would have fought against in opposition.

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A few months back I would have said 'hung parliament' and another coalition but I think Cameron is starting to do all the pre-election stuff that stupid gullible people buy and he will get a majority. Put it this way, I am not happy with it but Milliband has no chance IMHO, far too weak and offers nothing

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