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    • So here is where things stand at the moment (sorry it's a very long post!):   I moved into this property in November.  I contacted both my electric and gas suppliers to change address and get my accounts moved over.   Electric - I closed my old account from my previous address, opened a new account for this address, set up a direct debit and requested they become the supplier.  The only thing that was outstanding on the account was a discussion about tariffs.  On 21st November they tried to call me but I didn't answer (judging from the time I was probably driving home from work).  I received a payment from them at the end of November from my previous account (which I clearly didn't check as I thought it was money going out for my direct debit).  I incorrectly assumed the call was about tariffs, which tbh, I'm not really fussed about. Their request to become the supplier was rejected but they didn't follow up on it or try to contact me again.  So I, like an idiot, thought it was all sorted out.  It's only now that I've been through my account that I realise they haven't been taking payments. I have spoken to them since Friday and the above is what they have told me has happened.   Gas - I closed my old account and have been trying to get a new account opened since November.  I have had several discussions with them re: the change request being rejected and they didn't know why it was being rejected but to leave it with them.  They told me at the beginning of this month it would be done by the 21st January.  During this phone call they said I could call the current supplier to make sure it goes smoothly but that it wasn't essential as they expected it to be completed by the 21st.  Last week they sent me a final demand for my previous address.  I contacted them to raise a complaint as I thought they were at fault, as I expected it to have been changed as per the above.   I spoke to them on Saturday and have sorted out my final bill and they have advised me to open accounts with the current supplier, Spark, clear them and then I can switch. Interestingly they also told me that Spark went bust in 2018 and it is a company called Ovo who are on the national database as the gas supplier.   Spark - This is the company who changed the meters on Friday.  I have two letters (one for gas, one for electric) that were left with the smart meter they had plugged in in the kitchen, both addressed to the previous tenant.  I obviously did open these on Friday.  Both letters state that they had changed the meters to prepayment meters.  There are several boxes that list current debt, amount of credit on meters etc none of which are filled in.  They also state that a booklet has been left explaining how the smart meter works.  There was no booklet. When I contacted them on Friday they told me that I was in fact on credit meters (I don't know if they changed this remotely when they realised I wasn't the person with the debt).  They also told me they had every right to enter the property and aren't able to check every time who the current occupant is and I should have told them I'd moved in.  I was told that someone would call me at 1pm on Saturday to discuss my complaint, thus far no one has called me.   I spoke with citizen's advice yesterday who really weren't much help tbh.  They said I should have contacted the current supplier when I moved in and provided a copy of my tenancy agreement.  I've moved A LOT over the years and have never had to do this.  I have checked several energy supplier websites and they all state to switch to them or move home simply to contact them and they will basically do the rest, not one of them states that you need to call the current supplier... obviously, on reflection I really wish I had!   My letting agent/landlord have requested that I take any post for the previous tenant to them and they will return it.  They also want confirmation of what type of meter (prepayment or credit) is now in the house.  The locks were changed when I moved in so only myself, the letting agent and the landlord have a key.  None of us let them in on Friday.     My next step is to open accounts with Spark/Ovo, clear the balances since November and then change suppliers.    All of the above have advised me to follow Spark's complaint procedure which I will do but as I said above they haven't contacted me so far re: the complaint I made on Friday.   Should I also contact Marston's to raise a complaint with them?   Whilst in all of this I do appreciate I could have done a fair bit to have made my life easier and probably prevented this happening (hindsight is wonderful!) my main complaint is that neither Spark nor Marston's felt they needed to perform a very simple check and see who actually lives in the property before breaking in.  I cannot for the life of me see how this is acceptable or legal.  Whilst they had the legal right and a warrant to enter the previous tenant's property as far as I am concerned they had no right to enter mine.    
    • I am in the process of looking on the land registry and it's showing on there alongside Lloyds bank,am going to look at deeds aswell  
    • Just a note that these appeal Trade Associations, are bodies these fleecers belong to so they are allowed to operate, appeals almost always fail, and by appealing important protections under POFA are lost as the appeal almost always identifies the driver.  Irrelevant in your case as you own the space, and the PPC have no rights in law over it.  POPLA appeal could also fail as POPLA wouldn't look at primacy of contract and the fact you own the space so can tell the PPC to Foxtrot Oscar. Whole Private Parking Industry is a money machine for unscrupulous ex cowboy clampers.
    • If you have insufficient evidence to support the claim, it is very difficult.   No point going to any Personal Injury Solicitors, as they are going to ask you questions to determine how easy it is to win compensation and for them to earn money.    Given lack of evidence and that you are unlikely to receive help from those who just seek to earn from the incidents, I can only suggest that you write to the HR Director/Manager to make a complaint. Do not say anything about looking to take them to Court for personal injury.  Stick to the facts about what happened and the way it was dealt with.  Ask for copies of the incident/accident report forms that should have been completed by the line manager responsible.
    • My point was that the fear being generated is disproportionate to the current threat. Initial under reporting of cases gave an inflated picture of the percentage death rate and images of cities in lockdown do look like a disaster movie so I understand why. This article is worth a read for some perspective. https://www.theguardian.com/science/2020/jan/27/what-is-coronavirus-symptoms-sars-china-wuhan          
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saintalan

1999 SLC SCOTTISH 1a small claims Decree, now rebadged by shoes/eruido - think i'm stuffed? No, I WON

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wrote not write

 

looks good

 

hold until after you see what perth say.

 

ask then HOW you get the charge for payment atleast put on hold or cancelled or WHY until you have a chance to contact shoosmiths whom are erudios solicitors and explain your forth coming actions. don't commit to a recall etc but investigate it with them if they seem to be helping you.


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I just spoke to Perth Clerks

A couple of things came to light.

They did indicate they could be quite helpful and look into specifics for me regarding whether the original Warrant was wrong/invalid etc.

I would need to email them directly which i will certainly consider.

 

Fair play to them they did not think an actual recall of the decree would potentially actually do anything more than extend the whole can of worms.

Clearly that is not my real end game.

I was quite candid in that August 19th 2019 is the key date and beyond that I do not care.

 

They could not/or would not advise me on how to stop the charge for payment.

I could ask them this outright in any email ?

 

Should I in effect just email them close to a copy of my proposed letter to shoosmiths asking to comment ?

 

I really would just like to get a letter off to the vultures.

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seems like a good idea

and any evidence they might need?


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This is my proposed final draft to send to Shoosmiths.

I will send a copy of this with a cover email to the Perth Court.

 

You happy with the content ?

 

To Whom It May Concern

 

I am writing to you to request you place this account in serious dispute.

I must insist that you immediately withdraw demand for payment. I request that you confirm said action to myself, and pass on this information to your latest instructed agents Stirling Park Sheriff Officer & Debt Collection Services.

 

On review of the information provided within the SAR from the SLC, I have found serious issues with the Decree granted on the 20th of August 1999, that could make said document invalid. As this is the sole basis of your action to collect the balance, then again I must insist that you withdraw your demand.

 

As you will further note much of this relates to the use of incorrect address information in critical correspondence.

 

Following a conversation to the Sheriff Clerks office in Perth regarding a number of points, they have requested I write to them so they may investigate my concerns.

It is entirely possible this may result in a request to recall the decree. The following condition allows this to happen.

Act of Sederunt (Simple Procedure) 2016 SSI 2016/200

Schedule 1 Part 13 The Decision

Sub Section 13.5 (1) (e)

 

You may wish to investigate yourselves some of my concerns ?

The following communications were within the SAR pack.

You will be aware that the SLC Legal department wrote to me on the 27th October 1998 at the completely wrong address of 49 Fictional Avenue Perth, warning that court proceedings will be instituted without further notice.

 

The next correspondence I have within the SAR pack from the SLC Legal on the 1st October 1999 is again writing to a wrong address. Strangely this time a different one of 48 Fictional Avenue Perth, where they advise me an Extract Decree has been granted. There is no copy of said decree in the SAR. Neither is there any mention in the letter of the date the decree is granted.

 

The decree was granted I have subsequently established on the 20th August 1999 *In absence.

 

I verified this from the copy decree Shoosmiths supplied, and it further confirms it is for the wrong address.

 

I can confirm from further documents in the SAR that the SLC update my address to the correct address on the 10th May 2000. Clearly this change is a number of months after legal proceedings.

 

I have other questions that need to be addressed with regards to the legality of the serving, or lack of serving of the summons at the time.

I also have a potential issue with regards to the time before the communication of the actual Decree in absence was communicated to the aforementioned wrong address. A time of 41 days I believe.

 

I await your response to my concerns with the potential legality issue with your charge for payment.

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Hi DX

Letter to Shoos sent recorded 1st on 10th Dec and signed for 11th Dec.

No response as yet.

Will keep you posted.

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Hi DX

Update.

I have just received a letter a few days ago from Shoosmiths.

 

It is almost like they have simply ignored my letter (Post 48)

 

However it is back to the slightly "softer" approach which at least suggests they have read it.

 

They are back to asking me directly (without local sheriff officers) to come to an agreement to pay, that they can offer to their client Erudio.

Back again to enclosing a income/expenditure form.(I have never returned one)

For me this is undoubtedly a slight climb down from the recent aggressive behaviour.

 

Further to this apparently for the 1st time ever they have traced my mobile phone number as they just called me.

I did not confirm or deny who I was after they identified themselves, but hung up and have blocked the number.

 

A text has since arrived presumably from another number asking for me to get in touch re recent correspondence.

 

my thoughts are to reply again referring to my previous letter, asking why I have not had a "proper" reply.

 

I certainly do not want to make any sort of offer again while I am hoping to kill the process till the 20 year anniversary of the decree.

 

What do you think ?

Edited by dx100uk
spacing

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Hi DX this is what I have written today. Hope you approve. xxxxd out a few details.

 

Your Ref: xxxxxxxxxxxxxxxxxxxxxx

 

Without prejudice

Account Number: 6xxxxxxxxx Balance £3xx9.19 and then Supposedly up to £3xx0.60 and now supposedly down to £3xx0.35

 

To Whom It May Concern

 

I note you have ignored my letter of 10th December 2018 which I have enclosed once again.

I have proof of signature that you did receive said letter.

You or your client Erudio Student Loans Limited need to take this letter seriously.

 

Your latest communication dated 8th January which I have referenced above includes a copy not as detailed of the original decree from 1999, but a partial copy of a second extract decree from 2014. My previous letter details the problems with both of these documents.

 

 

Once again I await your response to my concerns with the potential legality issue with your clients charge for payment.

 

I also note your various changes in apparent balance. Perhaps you could document this fully in an itemized statement ?

 

Finally my mobile phone number constitutes protected data under GDPR law. Perhaps you could kindly give me written details on how you legally came across said number and how you are legally using said number ?

 

 

Yours faithfully

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scan up the letter from them to pdf read upload

this need careful chess moves

dx


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Hi Not quite sure why you think the latest letter is significant. However it is now scanned.

I do note the previous "hardball" was from edinburgh. This "stuff" is from payments at Northampton.

fromshoo0119.pdf

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Cause I wanted to see if it was an automatic sent template letter..and it is.

 

Pers I wouldn't reply


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Okay Thanks DX

I have replied as above but more as a reminder for them to address my issues.

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Just to keep the thread alive. With my letter now at 2 shoosmiths addresses.

First sent 10th December and then 25th January.

I have had no further communication from them so another  2 months passed.

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yep keep ignoring unless or until you get served anything by a sheriffs officer


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Thanks DX.

Presumably even the pondlife (Shoosmiths) should address my "points/complaints/concerns" before sending those dogs after me again ?

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there being a dispute is not a magic bullet

pers id just ignore them.

 


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Hi DX good news in a way. 2 months on and still not answers from them or any demands.

Just remind me as in my head my key date is 20th August 2019

That is the 20 year anniversary of the original decree granted at the Scottish sheriff Court.

When I was trying originally to avoid the debt by Status Barred rules I was reminded the Decree is subject to a 20 year prescriptive period.

 

If I get to the "magic" date is there a relevant link I can copy the text from that would confirm the debt is no longer enforcable ?

Something more substantial than this 1 line statement

https://www.scotlanddebt.co.uk/articles/personal-debt/time-limit-recovering-debt-can-written-off

 

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plenty of info on the inter web.

 

dx 


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Sorry not attempting to be lazy.  I keep finding simplistic statements but am unsure as to where I find the actual legislation.

 

Ie embedded somewhere in this beauty

 

http://www.parliament.scot/S5_Delegated_Powers/SB18-22.pdf

 

Or particularly section 7 of this.  

https://www.legislation.gov.uk/ukpga/1973/52

 

 

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not your problem

simply quote

Prescription and Limitation (Scotland) Act, 1973

but only id we say so.

let them work it out!!


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Hello DX100UK and all observers.

I am delighted to announce I have had no further communication from Shoosmiths

Todays date is 20th August 2019 

That is the 20 year anniversary of the original decree granted at the Scottish sheriff Court on 20th August 1999

The 20 year prescriptive period should kick into force.

Celebrate

 

Would any further letters now constitute harrassment ? 

or does the debt technically still stand but just not enforcable ?

They cant seek a new decree ?

 

 

Edited by saintalan

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Doubt you'll hear anything again


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Well Well Well.   

 

With regard to not hearing anything from Shoosmith, I today had an interesting suprise.

 

Clearly my letters (Mentioned post 91) in December & January were to in effect "turn the heat up" and stall them from trying to proceed any further before my magical 20th anniversary of 20th August which has now passed.

 

today I receive a large letter.   

Not a demand as you might expect. 

No finally someone has actually taken the trouble to investigate all of my complaints (Or stalling tactics). 

Its is a 4 pages long masterpiece.

 

I might scan it later if you are interested however here is the CONCLUSION.   

Not sure whether to laugh or laugh louder.  

 

"Whilst I am sorry that you have felt the need to raise these issues with ourselves, I am unable to uphold your complaint. I trust you understand my reasons for this.

 

However I am aware that there has been a delay in responding to your complaint and I apologise for this. Please therefore find attached a cheque in the sum of £50 in recognition of this delay."

 

So the delay to my complaint, which is exactly all I wanted has netted me £50 !!!!

 

Should I cash it.

 

PS

They have concluded that the Decree granted in August 1999 is valid and therefore will not be withdrawing demand for payment. 

Should I now counter with the 20 year prescriptive period or ignore ?

 

Are they now deemed to be harrasing me for an unenforcable debt ?

 

Maybe now the complaints department is working albeit slowly, that I should actually make a complaint that they deem the debt still enforceable.

 

Cheers

 

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