Consumer Care Direct

[csf1s]

They sold me a membership over the phone based on a lie

 

in that I could save 4% off e.g. my Morrisons bill by presenting the card at check out.

 

In fact I have to apply to Morrisons with my membership number and buy a £10 coupon for £9.60

and take that to Morrisons. Far too much trouble.

 

They also acknowledged that they could not arrange for any of my utility bills to be cheaper.

 

I demanded my money back but they point blank refused and told me to wait for 1 year so that they would have the chance to prove themselves.

 

No further contact and they, one year later, are refusing to reply to any communications.

 

It is now too late to claim back from my debit card. This is, no doubt, intentional.

 

Avoid like the plague.

 

They operate an American style [edited].

 

Any comments you read on this forum will be produced by themselves!!!

 

Have reported them to both my local Trading Standards and their local Manchester Trading Standards office.

 

They will, in my opinion, simply fold when the business model becomes untenable.

[dx100uk]

you could try chargeback.

 

I believe in certain cases its when you became aware

 

have you asked your bank?

 

dx

[csf1s]

60 days in UK but thanks for interest.

They sold me a membership over the phone based on a lie

 

in that I could save 4% off e.g. my Morrisons bill by presenting the card at check out.

 

In fact I have to apply to Morrisons with my membership number and buy a £10 coupon for £9.60

and take that to Morrisons. Far too much trouble.

 

They also acknowledged that they could not arrange for any of my utility bills to be cheaper.

 

I demanded my money back but they point blank refused and told me to wait for 1 year so that they would have the chance to prove themselves.

 

No further contact and they, one year later, are refusing to reply to any communications.

 

It is now too late to claim back from my debit card. This is, no doubt, intentional.

 

Avoid like the plague.

 

They operate an American style [edited].

 

Any comments you read on this forum will be produced by themselves!!!

 

Have reported them to both my local Trading Standards and their local Manchester Trading Standards office.

 

They will, in my opinion, simply fold when the business model becomes untenable.

[csf1s]

Charge back is 60 days in UK but thanks for interest.

[dx100uk]

chargeback is 120 days

but we've recently seen evidence it runs from when you are aware of the transaction.

 

and I think it succeeded

 

dx