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JoyandBob

loans direct got money out of my bank - refund

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I have contacted the Financial Ombudsman about this company.

 

They took 55 pound from my account on th 17th May,

 

on the 21st May they promised a refund in 30 days.

 

I have e-mails promising my refund and

 

I am determined to get the money back,

 

however I have just seen an article on elsewhere stating that this company are a clone company

and not part of Secure loans, who are protected by the FOM, and therefore I don't know how to proceed.

 

I would advise you to contact the FOM on monday,

 

I intend to and hope they can help.:mad2:

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own thread created

 

dx


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FOM?

 

do you mean the FOS?

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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I have had the same experience from a company callrd "Loans-Only", who also promissed a refund which has not been received. I have not yet contacted the ombusman, but have been to see Citens Advice, as a first step towards a Trading Standards case. This loan company. quoted refund conditions, which I have followed completely. I wish you the best in your actions and hope that you will post follow-ups. Regards dave

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