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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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False internal job description?


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Hi Guys, Thanks for taking the time to read this.

 

My partner has recently applied, and being successful on an internal job opportunity within the business we both work within.

 

The whole process was an utter shambles if you ask me. To begin with it took a month for her to get feedback on the interview, despite the head of HR promising to meet her on several occasions. He didn't even notify her when he couldn't attend the 'catch ups' he had promised.

 

So anyway, after a long month left wondering, he finally pulled his finger out and told her the good news in that she had been succesful at interview and the position is hers if she wants it. With the position being that of a recruitment assistant, and always wanting to get into HR / recruitment my partner jumped at the chance and accepted the new position.

 

The position was only advertised within the business, and clearly stated its FULL TIME, at 37 hrs per week on the job description. We both assumed this was still the case but yesterday the head of HR sat my partner down and has informed her the position is only on an 'as and when required basis', meaning she will continue with the duties of her old role and only aid in recruitment and HR when needed. Not being one for an argument my partner didn't kick up a fuss but she is now VERY upset at how she has been treated, and so am I!

 

My question is, would my partner have any grounds to argue her new position should be as it was advertised, FULL TIME???

 

I am utterly shocked at this whole thing! We both work within one of the top 10 branded companies in the world and with that in ming you would think their HR procedures should be better!

 

Any advice welcome, cheers.

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she could not take the role. my guess is no one was quite what they were looking for so they are offering some development to see how it goes, but I may be wrong.

 

but things change. There's no right to the job - they could simply have withdrawn the position altogether.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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