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    • Ah I see what you mean. That is unfortunate, but guess there's little I can do then. Thanks very much for your help!
    • OK I sent CCA request on Monday 7/6 recorded delivery with a postal order uncrossed with £1 stating on the back that it didn't go towards any alleged debt.   Wednesday 9/6, received the postal order back from Arrow with a cover letter saying they no longer charge a fee and 'we will respond as soon as we can'   Then on Friday 11/6 morning a letter dated the 10th (they said if we didn't hear back from you by the 11th) I got a letter of claim from Drydens saying 'if you do not provide proposals to repay, legal action may be issued in the county court'.  Along with 'you have 30 days to respond'. Attached is a printout of an income and expenditure sheet.
    • Your attachment was viewable in your first post.   Does the issue you mention with the wallpaper/slight stain really constitute a breach ?  Is it significant enough ?   The wallpaper was probably applied before the wall was properly dry.  But the other possibility, is that the tenants did not open windows regularly to ventilate the room.  It is important for windows to be opened or put into a vent position on a regular basis, to ensure that moisture is allowed out.   If the tenant had clothes drying in the house, with baths/showers being used etc, this may have helped cause the wallpaper peeling  and the damp stain.   Today has been a lovely Summer day in many parts of the UK, so the tenants may not be as quick to respond.  Same issue with replies to this site, so you might get other responses later.   The tenant is unlikely to try to pursue you for the matress or health issue they say is caused by a damp issue.  Unlikely to have sufficient evidence and their own actions may be the cause.   They are most likely deciding whether to complete work in the garden or not.   You are within your rights to hold onto the deposit for now, until the reasonable request to return property to pre let condition is completed.    
    • Oh Yorky, I'm so sorry you're still having trouble with your dad's hospital.   I can't believe they are still being so awkward, I sometimes think they (companies in general, not just hospitals) forget that we put ourselves through this stress and worry not because we want to, or even because we have to, but because we want what's best for our loved ones.   Their advice for you to deliver the form in person is at odds with the advice on their own website stating that visits have been suspended due to Covid. I mean, I would understand if someone wanted you to drop off clothes for your dad, but a piece of paper? Which could end up anywhere? That's... crazy.   I don't know if the following link is worth a try or whether you've been down this road, but the hospital website has details of all the consultants Consultants | North Tees and Hartlepool NHS Foundation Trust WWW.NTH.NHS.UK If you want to find out details of our hospital consultants and contact information you can search for them in our A-Z. obviously you'll know your dad's consultant name, but the phone numbers on there, are they ward ones that you've tried before or do they look different?   That said, even if you are more successful with that, definitely still get PALS and as much senior management on board as you can with a formal complaint. You shouldn't have to go to such lengths to get hold of the right people and for the right information, especially at such a stressful time.   You point out that you remember you're doing this for your brother and your dad, which is the best approach. I'm sure they, in their own way, know that you are pushing yourself and pushing the hospital for an outcome as you are is because of them.   I know it's easy for someone on the internet to say "look after yourself", "do this to help with stress" etc, but if you do feel you need extra help with dealing with your stress/worry, please don't be afraid to seek help from a doctor yourself. A "well" you is the best sort of support for your dad and brother.   I wish I could offer more support and I'm sure that if anyone else of the CAG community has any other suggestions, I'm sure they will come here and let you know.  
    • Ok update.  I have spent the last week or two, trying to get help from the Staff Nurses and Matron, regarding the Consultant or someone to have my dads lack of capacity documented, either their own paperwork or me sending COP3. I   they have informed the consultant looking after my dad, who at this moment is sounding very ill, with medical issues on top of delirium and confusion, he is apparently having blood transfusion bag things. not eating and drinking. I have even spoken to the consultants secretary to explain the urgent matter and to have the consultant contact over the last few days WITHOUT SUCCESS, conversion ended today with its a legal form can I take it into hospital personally, er..I dont drive and Im in Northampton, Hospital is Stockton on Tees.    the nurses cant help need to speak to consultant!!!!!!! conversation ended with well I will complain to PALS, GMC secretary of Health or whoever......reply was looks like it then?   I have just compiled a 3 page letter [well e mail one] sent to PALS, I will follow up with a written one and to whoever else I can contact.   I need this medical form before I can do anything else with court or appointee   anyone have any ideas cos Im now at my gasping point, wondering why the hell am I taking on all this stress and worry, then I think of my younger brother, and that reminds me why I am doing it and doing it for.
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Jobseekers Agreement and MPPI - don't want JSA!


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Hi everyone,

 

my good lady wife is to be made redundant at the end of the month.

 

We have MPPI and the only condition of claiming is that she has to have an active jobseekers agreement.

 

My cousin has just started claiming JSA, and they're already sending her on a 5 day 9-5 training course.

 

The wife is paranoid that they are going to send her on these courses to teach her how to do joined up writing, send emails or whatever, but if she doesn't claim JSA will she still be sent on them? We'd be happy to just have the MPPI coming in as it's the equivalent of what she's be earning so we're no worse off.

 

Secondly, she currently works part-time due to childcare commitments - will they be ok with her only looking for part-time jobs that match her current hours within reason?

 

Thirdly, if she does eventually have to go on one of these courses, how does it work around childcare requirement? Our 5 year old won't be able to make his own way home from school!

 

Obviously I work full time so I'm out of the equation.

 

Apologies if I've missed anything obvious - and if this has been asked before just point me in the right direction. I've searched the forum till I'm blue in the face I cant see this has been asked before.

 

Cheers all

 

BL

Well 6 years on and most of the defaults have disappeared, thank you CAG for a

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Not sure what MPPI is

 

Mortgage Payment Protection Insurance.

 

bradfordlad: As your wife has care responsibilities for your children, she can limit the hours she is available for work - If any of them are under the age of five, a different set of rules kick in (others should be able to advise on this). The child care responsibilities would have to be taken in to account if the JCP were to send her on any of these (pointless) "courses". If they try, challenge it on the grounds that it is inappropriate for her needs.

 

Depending on your level of income, she might not be entitled to JSA. Call the claims line over the next couple of days - This gives them time to process the claim and come to a decision even although she isn't officially unemployed yet.

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Thank Mr P, very helpful post!

 

Youngest has just turned 5, but even so we're about to hit the school holidays so right now she's hoping she can get through the school hols just signing on every couple of weeks.

 

Just asked her for more specific dates, and she expects to be formally informed on 1th July, but they have to give her 3 weeks notice so she'll be "out of work" from 8th August.

 

When school starts in September, we'll have the 5 year to be dropped off at 8.45 and picked up from school at 3.15, and the eldest will be starting year 7 at high school so will need dropping at about 8.30 and collecting at around 4pm. In effect, this rules out afternoons.

 

Interesting point about the course being potentially "inappropriate for her needs" - I've seen people here saying they've got a degree in IT but have had to go on courses telling them how to send an email etc!! I know a lot of people say they find it insulting or whatever, and I'm sure the courses are helpful for some people, but her career is in a very specific industry (facilities management) and she's worked at the highest level so that type of thing would be pointless.

 

On my main question, is it possible to get her form stamped for the mortgage insurance by the JCP, but not have to justify her every movement, if she says she doesn't want to claim JSA?

 

The irony is she is on the shortlist (2 people) for a job that starts in early September, which will fit the hours etc, so all this may be unecessary - best to be prepared though.

 

I'm self employed Mr P, so my income will be irrelevant (quite literally!!)

 

Thanks for the tip about calling early - I presumed she'd have to wait until she was actually unemployed.

 

Cheers

 

BL

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The last time I was made redundant, I filed a claim with the JCP while I was working my final week of notice - It is not an unusual situation, so unless things have changed of late, the JCP/DWP should still be able to accept a claim. It is also possible to file a claim on line: https://www.dwpe-services.direct.gov.uk/portal/page/portal/jsaol/lp

 

Admittedly, the only time I came across these (pointless) courses was through a W2W provider - After suggesting that some of the staff should do the basic maths and english courses, the subject was never raised again :madgrin:. Or it might have been the fact I would sit at their desk, red pen in hand, correcting the spelling & punctuation mistakes in "adviser" reports or informing them of the poor grammar.

 

The best of luck for your wife. Hope she gets the new job and avoids having to suffer the current JCP regime.

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It's not possible to have the JCP stamp an MPPI claim form without claiming a benefit - JSA in your wife's case. If she needs a Jobseekers Agreement in place then she will need to make a full claim to JSA and jump through whatever hoops are presented to her, noting, of course, Mr P's point about anything she's asked to do being "reasonable in her circumstances". For the first few months of a claim, things tend not to be so difficult. The daft demands are reserved for those who claim for longer periods.

 

If she's worked full time for most or all of the tax years 2011/12 and 2012/13 then she may be entitled to up to 26 weeks of contribution based JSA regardless of your income or any savings you may have. But I stress again: there is no way to get JCP to stamp this form without her making a full claim to JSA.

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Thanks Antone, a very concise answer!

 

I guess the next question is going to be "what's reasonable?" - the plans we'd made for the school holidays were as follows (she only works/worked 3 days a week):

3 weeks holiday allowance taken for the first 3 weeks of school hols, then childcare in place for 3 days a week to cover when she returned to work.

From September,the kids were to go back to 3 days breakfast & afterschool clubs. Obviously thats likely to be a luxury we can't afford now, so she'll have to be responsible for 5 days a week of dropping off & collecting after school which only leaves her "available" from 9am - 3pm (not allowing for travelling time).

 

Thanks again all :-)

 

PS - another thought just occured. Her employer is prepared to reduce her notice period to 3 weeks instead of 4. For various reasons this would help us out, BUT.... it would mean her redundancy takes effect half way through our camping trip to Cornwall. Is the fact that she wouldn't be able to visit the JCP for a week going to cause her problems when she gets there? Presumably, it just means she isn't eligible to claim JSA until she officially is available for work - ie when we get home?

Cheers

Edited by bradfordlad
answere my own question!

Well 6 years on and most of the defaults have disappeared, thank you CAG for a

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Thanks Antone, a very concise answer!

 

I guess the next question is going to be "what's reasonable?" - the plans we'd made for the school holidays were as follows (she only works/worked 3 days a week):

3 weeks holiday allowance taken for the first 3 weeks of school hols, then childcare in place for 3 days a week to cover when she returned to work.

From September,the kids were to go back to 3 days breakfast & afterschool clubs. Obviously thats likely to be a luxury we can't afford now, so she'll have to be responsible for 5 days a week of dropping off & collecting after school which only leaves her "available" from 9am - 3pm (not allowing for travelling time).

 

Thanks again all :-)

 

PS - another thought just occured. Her employer is prepared to reduce her notice period to 3 weeks instead of 4. For various reasons this would help us out, BUT.... it would mean her redundancy takes effect half way through our camping trip to Cornwall. Is the fact that she wouldn't be able to visit the JCP for a week going to cause her problems when she gets there? Presumably, it just means she isn't eligible to claim JSA until she officially is available for work - ie when we get home?

Cheers

 

Well, childcare responsibilities should always be taken into account when a Jobseeker's Agreement (JSAg) is drawn up. If your wife and the adviser can't agree on what's reasonable, it would be passed to a Decision Maker adjudicate.

 

There shouldn't be a problem if she has to wait a week or so after redundancy to claim. Since she'll be on holiday, she isn't really "available for and actively seeking" work during that time anyway.

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Thanks for the advice Antone - useful again!

 

We've received the claim form from the mppi and as suspected it states that the claim will begin when your notice period ends or you register with DWP whichever is later.

 

We tried to register the claim with JCP online as suggested by Mr.P above, but it said that by completing the details, we were registering the claim and she had to be ready & available to go in to see the adviser possibly even the same day! Obviously as she's still at work we knocked it on the head straight away, but.....is this correct? I thought you could register in advance?

 

So - plan of action is to register online the day we get back from holiday, which is day 1 of unemployment and it will be day 1 for the insurance claim too.

 

NOW - another question if I may.....

 

The Mrs has/had a decent job, she was on £16k a year for 20hrs a week. Obviously this is the level of income our household runs on, so this is the sort of salary she need from a new job. In other people's experience, is there likely to come a time when JCP say she needs to lower her salary expectations and take ANY job and if so, how long is it likely to be before the start to put pressure on her to do so?

 

Thanks in advance (again!)

 

How long before same wage hours inst inportant

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The rule used to be that you could restrict your jobsearch to your "normal" occupation for 13 weeks. After that you would be expected to seek and accept anything that would fit in with your agreed hours/distance from home requirements as set out in the JSAg, provided it was more than 16 hours per week and paid at least NMW.

 

I think that is still the case, but others with more recent experience may correct me.

 

As to claiming in advance, again, that used to be possible but maybe not online. A call to the new claim line wouldn't hurt - she can always refuse to give personal information and pose the question as a "general enquiry" if she prefers.

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