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djgordyp

GP won't send info for DLA

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At the end of January I put in a claim for DLA (still getting that here in Northern Ireland). I mentioned that to my GP. She said that in my case it would be unlikely I would get it but she would fill in her part for me.

 

About 4 weeks ago my support worker rang DLA to find out what the hold up was, only to be told that My GP had not sent the information they required. About 2 weeks ago I had an appointment with my GP and mentioned this. She said she would fax the details through to DLA. I rang DLA yesterday and they still had received nothing. And when I rang the surgery this afternoon, I asked the receptionist if she could check to see if anything had been done in relation to this. She said and said she would remind my GP.

 

Has anyone else had this problem or is this a common thing that it may be because the GP is busy.


HALIFAX: 13/01/07 Sent S.A.R - (Subject Access Request) letter (marked as rec'd 16/01)

Paid in full in March 07

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Ask for a copy of the GP letter and send it to the DLA dept with a covering letter.

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Thanks determindator. didn't realise you were allowed to do that.


HALIFAX: 13/01/07 Sent S.A.R - (Subject Access Request) letter (marked as rec'd 16/01)

Paid in full in March 07

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And if you get a copy, don't forget to copy it for your own records as you never know when it might come in handy. My GP happily gave me a copy of the DLA form she completed, I then included it as evidence in my ESA claim. As the advert goes, every little helps.

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Gordy,

 

Ask to speak with the practice manager, yes GP's are busy - busier than most give them credit for but there's still a reasonable expectation that things will happen without excessive delay.

 

Explain to the reception team that you wish to complain, you'll soon be put through. I'm a PM for a small practice and dealing with a full blown complaint is far more taxing than giving a GP a gentle shove and then sending the fax yourself.

 

If you want things to happen quickly, ask for an appointment with the Practice Manager as you wish to discuss some concerns you have... Things should happen then.


My views are my own and are not representative of any organisation. if you've found my post helpful please click on the star below.

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