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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Scott & co CTAX debt help - scotland


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Hi I'm hoping for some advice on a few debts I have,

 

I'm not sure of the exact amount but somewhere in the region of £5000.

 

The largest of which is pre 2012 council tax arrears of £1200.

 

I have recently recieved a letter from Scott & co regarding making payment in full before it is passed on for a summary warrant.

 

I don't currently work and receive no benefits as my partner works and earns above the threshold.

 

He was made bankrupt in March 2012 and has since been discharged although is still making payments towards the bankruptcy until March 2015.

 

my question is

 

what is the best route for me to go down?

 

I know there is a Lila bankruptcy in Scotland

but I'm not sure if that would take my partners income into consideration

which would mean I'm not eligible?

 

Would he be asked to make bankruptcy contributions on my behalf?

 

We are unmarried and living in rented accommodation.

 

Thank you in advance for any answers.

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have you spoken to the original council to see if they will accept a plan

 

you need to deal wit this pronto.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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have you spoken to the original council to see if they will accept a plan

 

you need to deal wit this pronto.

 

dx

No I haven't but

 

was under the impression as it had been passed to Scott & co they wouldn't deal with me directly.

 

I bit the bullet and phoned Scott & co this afternoon and spoke with a woman who advised they would be willing to set up a repayment plan of £25 per month,

 

I hadn't made any suggestion of what I was able to pay at that point

 

although she told me i would have to call again on Monday to set it up as they need the first payment there and then

and don't have any money in account until then.

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there is no harm in asking the council

 

there are no set rules only what they make

 

are you or any occupant vulnerable?

Department for Constitutional Affairs - Enforcement - National Standards for Enforcement Agents

.

Vulnerable situations

Enforcement agents/agencies and creditors must recognise that they each have a role in ensuring that the vulnerable and socially excluded are protected and that the recovery process includes procedures agreed between the agent/agency and creditor about how such situations should be dealt with. The appropriate use of discretion is essential in every case and no amount of guidance could cover every situation, therefore the agent has a duty to contact the creditor and report the circumstances in situations where there is evidence of a potential cause for concern. If necessary, the enforcement agent will advise the creditor if further action is appropriate. The exercise of appropriate discretion is needed, not only to protect the debtor, but also the enforcement agent who should avoid taking action which could lead to accusations of inappropriate behaviour.

Enforcement agents must withdraw from domestic premises if the only person present is, or appears to be, under the age of 18; they can ask when the debtor will be home - if appropriate.

Enforcement agents must withdraw without making enquiries if the only persons present are children who appear to be under the age of 12.

Wherever possible, enforcement agents should have arrangements in place for rapidly accessing translation services when these are needed, and provide on request information in large print or in Braille for debtors with impaired sight.

Those who might be potentially vulnerable include:

'

the elderly;

'

people with a disability;

'

the seriously ill;

'

the recently bereaved;

'

single parent families;

'

pregnant women;

'

unemployed people; and,

'

those who have obvious difficulty in understanding, speaking or reading English.

 

this applies to the whole HOUSEHOLD 'a' vulnerable person resides there.

 

..........

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The only category that would fit here is being unemployed, I am happy enough with the proposed arrangement from Scott & co, in fact I think I'm going to propose upping the payment to £40 pm so it's cleared quicker. Is that a good idea or am I best leaving it at their suggested £25 pm? Thanks for your time dx

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I am happy enough with the proposed arrangement from Scott & co, in fact I think I'm going to propose upping the payment to £40 pm so it's cleared quicker. Is that a good idea or am I best leaving it at their suggested £25 pm?

 

Hi,

 

Stick to what you can comfortably afford and do all you can to avoid missing any payments, as long as you pay your current Council Tax along with these arrears you will not have any problems and Scott & Co will not pay you a visit.

 

I'd stick with the £25 per month if this is no problem, saying you will pay them any more may cause you bother in the long run.

The debt will not increase as long as you stick to the payment plan.

 

Regards,

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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