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    • Hi Baldilocks. Welcome to CAG. I've done some minor formatting edits to your post to make it easier to read for people on mobile. Try to keep to 1 or 2 sentences max before creating a line break in your post. It's the Consumer Rights Act 2015, not the Sale of Goods Act 2015. The Consumer Rights Act 2015 superseded The Sale Of Goods Act 1979 and the latter does not apply as I imagine this purchase was made after 1st October 2015. Can you confirm the make, model and age of of vehicle? Some vehicles have their service history stored within the on board computers now or have it available to view online at any point. How did you pay for the vehicle? Finance (what type), Debit/Credit Card etc? I would argue, that should the above points not be correct, you would be right to claim that the goods are not as described under the Consumer Rights Act 2015.  
    • Thanks everyone for all your help, but unfortunately my case was dismissed. This is the 2nd time I've had this happen now so I doubt ill be taking on any parking firms in future sadly. The judge said I lost it on the grounds that the sign said I had 28 days to declare who the owner of the vehicle was, and said I should have complied with this.  My costs are Judgment for the claimant £133.33 Issue fee Hearing fee Solicitors costs - total £265 grand total £398.33 Do those costs look about right?
    • In that case I don't think you'd have any grounds for a claim against the receiver, short of anything actually criminal. The receiver was appointed by the lender so any claim you make should be aginst them. How much equity do you reckon there was when they took possession? Realistic value less outstanding balance (including arrears).  This messing around makes me wonder even more if the property was wildly over valued. Normally a lender would sell and not really care if they got the best price so long as they covered the balance plus their costs. 
    • Hey @lookinforinfo I'm not sure, I don't believe he told them he's the driver. He must have selected an option saying that he's appealing on behalf of the driver or something of the sort. In more news, however, these wannabe thugs are back at it again. Honestly, what a joke. In the letter they sent before this it said they had made "2 attempts" and in this letter they said "4 attempts", I wonder what happened to the "3rd attempt" lol.  WhatsApp Image 2024-04-18 at 14.06.07_44abc9c8.pdf
    • Hi all, I purchased a car in January from Big Motoring World Leeds. At the time of sale I was shown a tab on the salespersons computer marked 'service history' and I was able to take comfort knowing that the car had been serviced on 3 occasions as the date, mileage and company was there on screen. Being a 3 and a bit year old car that, in my mind, constituted full service history 🤷‍♂️ Anyway, collected the car a week later. Once home I settled down to through the book pack etc. Opened the service history booklet and it was completely blank. In addition there were no invoices detailing that any services had been done. I duly contacted BMW and asked them to supply me with proof of service history. They responded saying that on their 'vehicle documentation checklist' I had ticked and then signed to the fact that I had seen the service history and that I was happy with it. I dug out this checklist and what it actually states is 'seen service history online' which I had in the showroom. BMW seem to think that this satisfies their responsibility in providing service history. The reality is that I don't have any proof that the vehicle has ever been serviced! For my own peace of mind I ended up paying for a service that satisfied the manufacturers maintenance schedule to the tune of £330. I even complained to the finance company that the vehicle contravenes the Sale of Goods act 2015 as l, in effect, ot is not as described. Amazingly they weren't interested and instead I just got an email stating that it's not illegal to sell a vehicle without service history and that servicing costs were part and parcel of vehicle ownership. I've since complained to the ombudsman and am awaiting to see if they can help. I have no issue with the car but the treatment and customer service has been the worst I've ever experienced. I don't really know what to do next as I really do feel aggrieved that I've had to pay to service a car that should have already been serviced. Can anyone point me in the right direction please? 🙏
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£45.60 cost to finance a new car for 2 years? Is this true?


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Hi all

I am looking at buying a new car on Ford Options and the online finance quote comes up with this:

 

Finance plan Ford Options

Finance term 25

24 payments of £146.90

Cash price £15,765.00

Customer deposit £4,400.00

Deposit allowance £750.00

Finance facility fee £10.00

Amount of credit £10,615.00

Purchase fee £10.00

Total charge for credit £795.60

Total amount payable by customer £15,810.60

GMFV (optional final payment)£7,865.00

Mileage per annum 9000 miles

Excess mileage charge (pence per mile)7.2

 

So the cost of the car (before any negotiation, just list price) is £15765

Total cost to myself after 2 years (including deposit and GMFV) is £15810.60

Difference = £45.60

 

Was my calculation right? I am ignoring the £750 "deposit allowance" because it is not coming directly from my pocket but I did include the 2 x £10 fees. Basically I see this and other "dealer's discounts" as just smoke and mirrors to confuse the customer. They are charging me £795.60 in interest and they are giving me £750 to pay them.

 

If my calculation is right, then is this a good deal? I do know that I do not actually own the car on PCP and I need to find £7865 for the GMFV after 2 years.

 

P.S. I am interested to know where the 4.2% APR came from and where is it being applied to.

NatWest for £272:Full and final settlement: 13/11/06

Argos Card for £52.50:Paid to Argos account: 10/11/06

Bank of Scotland for £218:Full and final settlement: 25/01/07

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The difference is only £45.60, but two years later:

If you had bought it for £15,765, it would still be worth something - possibly around £7,000 - and if you sold it for that, it would only have cost you around £8,000 for the two years.

 

 

With the PCP plan, it will cost you £15,810.60 for the two years, and then give the car back and have nothing, or pay a further £7865 to keep it.

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Thanks to both. While it is true about it will worth less 2 years later, it will still be the same if I paid cash or use a bank loan instead. With a bank loan, the cost will be much more than £45.60.

 

Thanks for confirming my calculations!:-)

NatWest for £272:Full and final settlement: 13/11/06

Argos Card for £52.50:Paid to Argos account: 10/11/06

Bank of Scotland for £218:Full and final settlement: 25/01/07

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I believe you are incorrect. That fee is not included as part of the £15k if is optional and is in addition if you was to keep the car.

 

Check with them to be sure

 

Which part is incorrect???

NatWest for £272:Full and final settlement: 13/11/06

Argos Card for £52.50:Paid to Argos account: 10/11/06

Bank of Scotland for £218:Full and final settlement: 25/01/07

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You are missing the bit about not actually owning the car after 2 years. To own the car it costs you a total of £23,675.10

 

How did you come up with £23,675.10???:!:

NatWest for £272:Full and final settlement: 13/11/06

Argos Card for £52.50:Paid to Argos account: 10/11/06

Bank of Scotland for £218:Full and final settlement: 25/01/07

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They will want another £8k if you want to keep the car, so total payable is £23k

 

I am sorry but are you sure you know how PCP works???

According to this http://www.thecarexpert.co.uk/car-finance-pcp-explained/

GMFV is optional, pay up and own the car -or- pay nothing and return the car.

 

"This final value then needs to be paid to settle the finance agreement, either by returning the car or paying out the remaining amount."

 

Therefore:

24 payments of £146.90 equals £3525.60

Plus deposit £4,400.00

Plus Finance facility fee £10.00

Equals £7935.60 according to my calulator.

 

If I decided to keep the car after 2 years

Add Purchase fee £10.00

Add GMFV (optional final payment)£7,865.00

Equals £15810.60 according to my calculator.

Which also equals to their figure of Total amount payable by customer £15,810.60.

Why the need to add the optional payment to the total again???

NatWest for £272:Full and final settlement: 13/11/06

Argos Card for £52.50:Paid to Argos account: 10/11/06

Bank of Scotland for £218:Full and final settlement: 25/01/07

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+1

Should be -1. Wish people will stop spewing out nonsense and misinformation about things they do not know.

 

I just came back from the dealer with a fully personalised quote after negotiation.

 

Cost of car: £14788

 

Deposit: £4000

24 monthly payment of: £121.84

Finance Facility Fee: £10

Total cost at 2 years: £6934.16 (£4000 + 24*£121.84 + £10)

 

Return the car after 2 years, walk away with no further cost.

Keep the car after 2 years, pay GMFV of £7865 and purchase fee of £10.

Total cost after 2 years: £14809.16 (£6934.16 + £7865 + £10)

GMFV is optional, not payable if returning the car after the end of term.

 

According to this Telegraph example: http://www.telegraph.co.uk/motoring/how-to/10339529/How-to-understand-PCP-finance-plans.html

It is the total of:

Deposit + Total of montly payment + Fees + Final payment

NOT Final payment * 2

NatWest for £272:Full and final settlement: 13/11/06

Argos Card for £52.50:Paid to Argos account: 10/11/06

Bank of Scotland for £218:Full and final settlement: 25/01/07

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Not forgetting £700 per 1,000 miles over the mileage allowance.

 

Wrong, 1000 * 7.2p = £72.00

 

And this has nothing to do with the finance question other than to confuse the situation even more. What's next? 100,000 miles in 2 years means more added servicing and tyres costs as well? Maybe I should also add the cost of topping up the aircon as well?

 

My question is about finance cost for a new car for 2 years, not the running cost a car for 2 years. I know I do about 8000 miles a year and I entered the correct information on the form and there is no need to confuse the matter further.

NatWest for £272:Full and final settlement: 13/11/06

Argos Card for £52.50:Paid to Argos account: 10/11/06

Bank of Scotland for £218:Full and final settlement: 25/01/07

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How confusing!

 

It is confusing because people who knows little or nothing about the topic start giving out nonsense and rubbish.

NatWest for £272:Full and final settlement: 13/11/06

Argos Card for £52.50:Paid to Argos account: 10/11/06

Bank of Scotland for £218:Full and final settlement: 25/01/07

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Wrong, 1000 * 7.2p = £72.00

 

And this has nothing to do with the finance question other than to confuse the situation even more. What's next? 100,000 miles in 2 years means more added servicing and tyres costs as well? Maybe I should also add the cost of topping up the aircon as well?

 

My question is about finance cost for a new car for 2 years, not the running cost a car for 2 years. I know I do about 8000 miles a year and I entered the correct information on the form and there is no need to confuse the matter further.

 

 

If you know so much why have you bother coming here and asking?

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If you know so much why have you bother coming here and asking?

 

I came here to ask to confirm if my calculations are correct, which blackknight did. I asked specifically about the cost of finance. I did not ask about the cost of mileage which is related to the use of the car, not the finance of the car. However I then get bombarded with misinformation and rubbish by people who know nothing about the subject (or do not know how to operate a calculator). The difference between £72.00 and £700 is quite huge don't you think? So is the difference between £23,675.10 and £15,810.60. I will expect a site that support the consumers at least be accurate and correct with calculations about money.

 

This forum was much better in 2006 where information was useful, simple and most importantly, accurate.

NatWest for £272:Full and final settlement: 13/11/06

Argos Card for £52.50:Paid to Argos account: 10/11/06

Bank of Scotland for £218:Full and final settlement: 25/01/07

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Another consideration is the excess mileage, are you likely to stay under 9000 per annum? (750 per month)

 

Yes, I have my MOTs for the past 5 years and do around 8500 per year. Which is why I picked 9000.

NatWest for £272:Full and final settlement: 13/11/06

Argos Card for £52.50:Paid to Argos account: 10/11/06

Bank of Scotland for £218:Full and final settlement: 25/01/07

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