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I was hoping you could help?


I have a Rossendale problem.


I owed council tax from 2011 which I have paid all but £90.00 0f.


As I had apparently an agreement with Rossendale to pay 40.00 a month.


I actually paid what I could when I could and paid off nearly 700 quid.


An agreement I do not recall but bailiff said I did, but I recall signing nothing.


He visited me for the first time today and did not enter the house.


But asked for an agreement to be set up over next few days.


The bill he gave me was for £325.00.


I proved to him via bank statements etc. that I owe only £90.00

But he is claiming default of payment arrangements due to new legislations.


So I threw back that if I owe below £100.00 bailiffs are not supposed to visit houses


which he checked with his office and turned out to be true.


Do I have to pay the £325.00?


Which seems a bit steep for apparently missing a payment.

He quoted a whole lot of new legislation stuff at me which I do not understand.


I have to resolve this payment in a few days.


I have not had a court letter or let a bailiff in my home and neither did he ask to come in.


He was quite polite but I still think the extra money on top of the £90.00 I owe is obscene seeming I have battled to pay off £700.


I am struggling financially so this is not peanuts to me.


It just seems odd that I was nearly finished paying this damn bill and now its nearly half of what I owed in the first place.


The payment plan that was apparently set up does not include a list of items from my house as today

was the first time I have seen a bailiff regarding this bill.


The last letter they sent me was 4th September 2013 Yet he has tried fobbing me off that he has sent later letters and phoned my mobile.

Which is rubbish as I don`t own one!.


He also tried to fob me off with a rude comment that I apparently have a history of failed payments earlier due to failed credit payments

which is also untrue as I have all the bank statements that show payment going out in black and white.


I don`t know my rights on this,


do I have anyway I can get this bill down?


Any help grateful. Kind regards all.

Edited by Tanya Patrick

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as this was before the new regs you need to know if a levy fee has been charged I believe if there a levy on goods then the old rules still apply (someone will correct me if im wrong)



so you need to phone and ask the council the amount of the liability order



what bailiff fees charged you are asking what fees have been charged the date of each fee the amount of each fee the reason for the fee

(old regs) would be some or all of these



1st visit fee

2nd visit fee

hedder H fee

levy fee

walking possession fee

attendance to remove fee



If a levy fee has charged and you have not previously let a bailiff into your home (have you )ask what goods they have levied



do NOT let the council fob you of with you need to speak to Rossendale's we don't have this info ect the council have all the information and are responsible for all charges added to your account if the person on the phone refuses to provide the information ask her/his name ask them to confirm they are refusing to provide you with account info ask to speak to supervisor



post back with the info and someone with more knowledge will help you further

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I have emailed the council.


I never let a bailiff into my home and this was his first visit.


I never saw anyone to do with this bill.


I have nearly paid it and now they show up with extras.


Bailiff stayed outside, gave me a letter saying £325 owed and not the £90 I actually owe and got the bill down to.


He said it was new legislations but I honestly don`t understand any of it, he could lie and I would not know the difference.


I just am peeved that I get the bill from nearly £700 with no complaints and then last little bit all hells broken out.


No lists of my goods have been made as this is first contact other than letters which I responded to with regular payments.

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please follow:


Here is something to be getting on with.


First of all establish from the Council how much was owing etc


You need to speak to someone at the Council and ask the following questions:

1 - how many Liability Orders they have against you

2 - the dates they were obtained

3 - the addresses they were for

4 - the period of time each covers

5 - how much each one was for

6 - how much is still outstanding

7 - the dates they were passed on for enforcement

8 - the dates & amounts of any payments



Next you need to send off for a breakdown of the charges the Bailiff applied.


Here's an example,

use and ADAPT at will and best sent initially by email backed up by a copy in the post.



My Name

My Address



Acme Bailiff Co

Bailiff House


Ref: Account No: 123456


Dear Sir


With reference to the above account, Can you please provide me with a breakdown of the charges.


This includes:

a - the time & date of any Bailiff action that incurred a Fee.

b - the reason for the fee.

c - the name(s) of the Bailiff(s) that attended on each occasion a Fee was charged.

d - the name(s) of the Court(s) the Bailiff(s) was/were Certificated at.

e - the date of the Certification.


This is NOT a Subject Access Request

uest under the Data Protection Act S7 1998

so does not incur a fee of £10. You are obliged to provide this information.


I require this information within 14 days.


Yours faithfully


Ripped off customer"




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