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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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MMF - Harrassment at work - old Pounstillpayday loan


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If im honest probably not as it was an online application and they can soon knock up a recon. If they started litigation maybe. Just make sure you do not acknowledge any possible debt. Oddly with most people i have read about they gave said the money was paid into this account etc, with me they just sent an agreement. My view is that MMF will get money out of me when hell freezes over

Any opinion I give is from personal experience .

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Youd be surprised what MMF can not do. They are masters at not having the correct documentation, but they harass/threaten and intimidate a debtor to breaking point so the debtor gives in and does whatever MMF say.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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  • 4 weeks later...

sent the prove it letter and

 

got a response from them today.

 

They have provided a formal notice of assignment and then a separate letter stating the amount borrowed,

when and which account it was deposited into.

 

They have called it a VERIFICATION/FRAUD NOTICE. Is this sufficient?

 

I thought this money had been paid back but have been through my bank accounts

and can find nothing to indicate this is so.

 

Incidentally, it wouldn't be statute barred until next Feb.

 

Thanks in advance

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Don't!! This is usual from MMF, Allen recently got the same thing. Appears to be a template with amounts etc that they just key in...

 

You sent them a prove it letter for the CCA correct?? If so, this does not count as correct documentation.

 

To add, it's not long till its Stat Barred correct? I'd leave it until then...

 

We could do with some help from you.

 

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Ok, sent the prove it letter and got a response from them today. They have provided a formal notice of assignment and then a separate letter stating the amount borrowed, when and which account it was deposited into. They have called it a VERIFICATION/FRAUD NOTICE. Is this sufficient? I thought this money had been paid back but have been through my bank accounts and can find nothing to indicate this is so. Incidentally, it wouldn't be statute barred until next Feb.

 

Thanks in advance

 

 

Are the bank account details correct?

With those details It is likely it they would succeed with a CC Claim I think.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Are the bank account details correct?

With those details It is likely it they would succeed with a CC Claim I think.

 

You really think so?... I would be shocked if they managed to get this through a claim... I have almost never seen MMF go legal apart from a rare amount of times I can count on 1 hand...

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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Was the prove it letter the one from the library of a S77 request.

 

In most cases people just send a letter saying I know nothing please prove it.

 

There is no correct documentation at all , they will feel , as a court may that they have fulfilled their obligation.

 

I am not sure what is meant by a template with the amount keyed in?

 

Remember that these PDL's are taken out online so it is all slightly different.

 

Do not for one minute think that I am suggesting paying because I am not.

 

they have sent you a copy of the agreement?

 

A copy of the notice of assignment?

 

Details of the bank account the money was paid into?

 

What they do keep saying, to me anyway ,

 

is that if I dispute that I ever took out the loan then I should report it to the police.

 

What I keep saying to them is that according to the FCA it is their responsibility to make sure the facts are correct

 

They have also tried to claim that I have acknowledged the debt by communicating with them so I felt I had to reply saying no I do not.

 

If they have not sent a copy of the agreement , for £1 you could send a CCA request

Any opinion I give is from personal experience .

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Yes the bank details are correct and they've provided a copy of Fixed loan sum agreement etc. so they have the correct information. I don't want to risk it going legal as I am about 16 months away from my credit report being repaired fully.................any thoughts?

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You really think so?... I would be shocked if they managed to get this through a claim... I have almost never seen MMF go legal apart from a rare amount of times I can count on 1 hand...

 

I do not think we should ever be complacent , remember that the details we get to see on the various forums are just the tip of the iceberg.

To be honest without a detailed defence I have to agree with the Brig but the idea is to keep it out of court

 

Something I have started to tell creditors is that I am on ESA and will not be able to work for the foreseeable future , I have serious debt issues so in reality if the want to make me BR or take legal action that s up to them but is it really worth their while

Any opinion I give is from personal experience .

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You really think so?... I would be shocked if they managed to get this through a claim... I have almost never seen MMF go legal apart from a rare amount of times I can count on 1 hand...

 

Unfortunately we see only the tip of the iceberg as far is MMF is concerned, the company does have an in house legal department and a staff solicitor and I believe a paralegal too.

 

 

MMF also seems to acquiring a more varied debt portfolio such expansion I think may well lead to more litigation.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Is there a way I can redact and post these documents online so you can tell me if you think they have enough ammo? Thanks

 

This is what I do, scan the documents then use MS paint to blank out the details. I then use bullzip pdf printer (be careful when installing that you do not get unwanted search engines) to "print" it to a PDF file. It can then be uploaded

Any opinion I give is from personal experience .

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Unfortunately we see only the tip of the iceberg as far is MMF is concerned, the company does have an in house legal department and a staff solicitor and I believe a paralegal too.

 

 

MMF also seems to acquiring a more varied debt portfolio such expansion I think may well lead to more litigation.

 

Well I am gobsmacked , we agree

 

Of course if they do litigate it then becomes a fixed collectable asset and hence increases the value of the company and they can borrow more and expand. What we need is complaints

Any opinion I give is from personal experience .

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Entirely up to you.

Have they threatened to add interest and charges , if so you may be able to tie them up as there is no allowance for interest in a P2P contract

Any opinion I give is from personal experience .

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To be honest it all looks kosher to me and should they go to court they would probably win unless you can show that P2P were irresponsible etc etc. Just one point, it will not become SB until after the due date not the date of signing.

 

Have you ever been issued with a default notice for this account?

Any opinion I give is from personal experience .

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