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    • Just to give another view of the NHS and GPs - two GPs probably saved my life last year.   I'd been extremely ill, no appetite, significant weight loss, not taking enough fluids.  Wife took me to A&E.  Terrible experience.  After four hours told my wife to take me home.  She said "told you this was a mistake.  I'll get you an emergency GP appointment tomorrow".  Saw a GP Registrar (essentially a trainee GP) following afternoon.  She was very concerned and asked a colleague for a second opinion.  Second GP was horrified as soon as she saw me, and said "You ought to be in hospital".  She told the trainee to arrange to have me admitted to hospital and just over two hours later (after my wife had driven me there) I was in bed on a medical assessment ward.  Stayed in hospital for a week and was only discharged because they needed the bed.   I was going to complain about my A&E experience (I think the triage nurse must have screwed up my triage assessment) but a week after I was discharged, I had to take my wife to A&E as her optician thought she might have a detached retina.  It was about 5:30pm on a Saturday and the place was full of injured footballers and rugby players.  It was much busier than it had been on the Monday afternoon I'd been there, but my wife saw a doctor in 20 mins and we were out in 40 mins.  I decided that sometimes you're just unlucky...
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    • I keep an eye on the NHS board because I'm a former NHS manager.  I saw this thread started years ago and thought I'd have look.   I'm sure it's purely coincidental, but when I got to #61, it reminded me of a different poster on a different thread from last year.  They aren't identical, but the way things are expressed are remarkably similar.  (eg 20 min wait - ask receptionist - Drs are very busy - wait another 20 min - ask again - receptionist checks computer - says Dr has refused to see you because of complaint 2 years ago - transferred to another GP who expresses "shock" at other Dr's behaviour - vague and confusing references to a "justified" complaint.   Maybe it's just me, but they seem remarkably similar, although the other thread is missing a 2014, 2016, 2017 backstory.     layla_83   As others have already said, there seems little point in complaining now about issues that stem from things that happened in 2014 (and 2016?).  If you wanted to complain to "put the system right", you should have done that six years ago.  Even if the original GP is still about, they won't remember any of it, so there will be absolutely no opportunity for them to learn any lessons from it.  And the fact that the original GP did not want to see you (or rather your mother) because you (she) had made a complaint against them two years ago most certainly does not mean that the GP remembers anything from 2014, it just means that you (or your mother) are flagged up on their system as a "complainer".  As I asked a year ago, why would anyone be unhappy because a GP they had previously complained about refused to see them?  You should be relieved!!!  You say the GP should not take the complaint personally, but if I were a GP I would not want to treat anyone who has made a complaint against me.  (And if you are connected to that other thread, you should have complained to your local CCG or the GMC by now).   You were going to send a letter of complaint to the practice in 2017, so why only now complain about their response?  Did it take them nearly three years to reply?
    • Hi JeelyM and welcome to CAG   1. Do you have the details of the person you bought the bike from.   2. Did you go to their address when you bought it.   3. Did you pay cash for it or what other means.   4. Did you pay the full market for buying the bike.   5. What did you pay.   6. Give us make and model of the bike please.
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On Friday I received a threatening letter from Advantis regarding an unpaid water bill.

 

1. The bill was for the flat I left over 18 months ago.

2. The flat has been empty since then.

3. I was up to date when I moved (was moved, sheltered housing) and Thames water were informed.

4. My current water charges are paid for in the rent and so I don't have an account with Thames or any other company.

 

I contacted Thames water and explained this and told them I had no intention of paying this and why.

They told me to get the housing association to contact them with details of the payments.

This I have done.

 

I thought I would have a bit of fun with Advantis so I called them on a number they dont want you to know

and flatly refused to answer their damn fool security questions. This got them going and

 

when I told them I was not going to pay them and would see them in court they really lost the plot.

 

The language was about right for a navvy. You can guess what it was like when I told them to prove that I owed them anything.

(rubs hands and gives an evil chuckle)

 

Great just what I wanted so I called them back and started their complaints procedure.

I also filed complaints with the FSA, Trading standards and the financial ombudsman.

 

I will let you know what happens if anyone is interested.

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Hi Cpl

 

Welcome to CAG

 

The FSA and Financial Ombudsman service won't be interested.

 

Follow the guidance here:-

 

http://www.ofwat.gov.uk/consumerissues/complaints/

 

You could consider writing a letter of complaint to the CEO.

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I know they wont pay much attention to this, but it the Advantis rep going

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yes advantis do rather lose their rag,

 

I had one going for 25mins on an old gas debt from 2004 they thought they could fleece me on.

 

the rubbish they came out with was incredible!

 

like util bills are NEVER statute barred.

and they are allowed to add 8% statutory interest to the balance

 

I let it run for a while longer

 

then asked about the bill that BG must have sent me by their own [bG] guidelines

 

Advantis said the billing code does not apply to them!!

muppets!!

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Had a manageress call me and say that they had listened to the tape and that his manager was having a few words with him, and apologised for his conduct.

 

Yeah right, a few words, like how many sugars in his coffee and would he like extra shifts.

 

I may have been born at night but it was not last night.

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oh dear.. I'm about to have some fun with advantis myself :D I'm actually tempted to start a domain like infuriate-advantis.com or something haha :D

 

@Cpl you should shove a SAR in and try get a recording of that call. it'd be a right laugh :D

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