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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Just looking for some advice.

 

 

On Monday, I have been awarded hardship as I have been sanctioned from my Job Seekers, anyway I signed on today and when I got back, I have just rang benefits office up to see if hardship payment as been sent out and got told by advisor that no hardship payment as been sent out yet.

 

 

Does anyone know when I can expect hardship payment to go in my bank account? :(

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Hardship payments are normally paid in on the day you would receive your normal JSA, but they can take a week or two to set up. Also, no hardship is payable for the first 14 days of any sanction period unless you fall into one of the groups classified as "vulnerable" - pregnant, young children at home and so on.

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Hardship payments are normally paid in on the day you would receive your normal JSA, but they can take a week or two to set up. Also, no hardship is payable for the first 14 days of any sanction period unless you fall into one of the groups classified as "vulnerable" - pregnant, young children at home and so on.

 

 

I am not in a vulnerable group, so when can I expect payment?

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Just looking for some advice.

 

 

On Monday, I have been awarded hardship as I have been sanctioned from my Job Seekers, anyway I signed on today and when I got back, I have just rang benefits office up to see if hardship payment as been sent out and got told by advisor that no hardship payment as been sent out yet.

 

 

 

Does anyone know when I can expect hardship payment to go in my bank account? :(

 

hope u get your money soon and get that sanction removed and back to normal. is a 4 week sanction u have?

 

i dont see the point in sanctions if u can get hardship money end of the day we all make mistakes but dont deserve a sanction.

 

i would say withing the next 2 weeks u will get it

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hope u get your money soon and get that sanction removed and back to normal. is a 4 week sanction u have?

 

i dont see the point in sanctions if u can get hardship money end of the day we all make mistakes but dont deserve a sanction.

 

i would say withing the next 2 weeks u will get it

 

 

 

Next 2 weeks, bloody hell. need money to top up my electric and need food :(

 

 

Thanks for your help anyway :)

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What was the sanction for and how long?

 

Have you launched an appeal?

 

Do not forget you may need to do a nill/reduced income claim with your housing office for council tax/housing benefit relief.

-----------------

Hardship Payments

 

If your benefit is sanctioned, suspended or disallowed, or there is a delay in making a decision on your claim, you may be entitled to reduced-rate hardship payments of income-based JSA. Payment is not automatic, and in most cases you must show that you or your family will suffer hardship unless benefit is paid. Unless you fall into a particular vulnerable group, no benefit will be paid for the first two weeks.

 

The applicable amount is calculated as normal......but is then reduced by 40% of the single person's personal allowance. If you, your partner, or your child are seriously ill or pregnant, the reduction is just 20% If your partner is entitled to claim income support, they can claim it for both of you. It is not subjec tto any reduction.

 

JSA Regs 145+ 146G

 

You may be entitled to hardship payments if you have no JSA in payment for one of the following reasons.

 

-There is a delay in the decision on your claim for JSA because of a question about whether you satisfy the availability, actively seeking work, job seeker's agreement or claimant conditions for benefit.

 

-Your benefit has been sanctioned.

 

-Your benefit has been suspended because of a doubt about whether you satisfy the availability, actively seeking work, job seekers agreement or claimant commitment conditions.

 

-If you are not available for work or actively seeking work or do not have a current job seekers agreement or claimant commitment, you may still get hardship payments, but must be considered to be vulnerable (see below) even after the first two weeks. However, this reason will not apply if you are treated as unavailable for work.

 

JSA Regs, Regs 141+146C

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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Next 2 weeks, bloody hell. need money to top up my electric and need food :(

 

 

Thanks for your help anyway :)

 

well thats what i think but could be earlier but like the comment above "Do not forget you may need to do a nill/reduced income claim with your housing office for council tax/housing benefit relief." do that if not done this yet as u cant obviously pay when your benefit has stopped.

 

but any more help u need then sure do write on this forum and am sure the people on here will help u one way or another.

 

hope you get your benefit back soon

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well thats what i think but could be earlier but like the comment above "Do not forget you may need to do a nill/reduced income claim with your housing office for council tax/housing benefit relief." do that if not done this yet as u cant obviously pay when your benefit has stopped.

 

but any more help u need then sure do write on this forum and am sure the people on here will help u one way or another.

 

hope you get your benefit back soon

 

 

I have already told my council on Monday that I have been sanctioned and my housing benefit is running as normal and been told by my council that I don't need to worry as rent is being paid as normal :)

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I have already told my council on Monday that I have been sanctioned and my housing benefit is running as normal and been told by my council that I don't need to worry as rent is being paid as normal :)

 

good good least that is sorted.

 

what was the sanction for and long is the sanction for?

 

appeal if u have not done yet

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good good least that is sorted.

 

what was the sanction for and long is the sanction for?

 

appeal if u have not done yet

 

 

Yeah, that is one less thing to worry about, I am just great full my housing benefit is not being affected by Job Centre. reason why my advisor sent my claim to a decision maker is because I couldn't find any suitable Jobs within Burnley area. however I applied for Jobs in Rochdale, Preston, Bury, Bolton and Manchester but guess what? that wasn't good enough. I was sanctioned for not applying for enough Jobs. I can't apply for Jobs if the position is not suitable as its wasting my time and the employer's time as well :(

 

 

Well the sanction is the 1st offence I believe so its 4 weeks I have been sanctioned for, I should have got paid on the 14th. I think my sanction ends on 06.06.2014

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Yeah, that is one less thing to worry about, I am just great full my housing benefit is not being affected by Job Centre. reason why my advisor sent my claim to a decision maker is because I couldn't find any suitable Jobs within Burnley area. however I applied for Jobs in Rochdale, Preston, Bury, Bolton and Manchester but guess what? that wasn't good enough. I was sanctioned for not applying for enough Jobs. I can't apply for Jobs if the position is not suitable as its wasting my time and the employer's time as well :(

 

 

 

You really should be appealing this.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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If you do not appeal then they win, apathy towards this sort of JCP behaviour means they get away with it more and more. As estellyn says, you need to appeal this in the strongest possible way - if you don't they will target you as an easy touch

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i agree appeal for this.

 

how far have they got u down to travel they have me down as can travel up to 90mins to find work.

 

but i dont get end of the day if u find a job in just say Preston then the job centre would be happy that you are off benefits its not like you are not trying to find work u are so i dont see why its a sanction so from me and 2 others above u should be appealing this

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Does anyone know what this means?

 

 

This morning, benefits office rang me up stating I am going to get my hardship payment at some point today or at midnight tonight, however I have just rang up to confirm if its processed the payment and the advisor on the phone couldn't check because it was done by clerical payments. what does this mean? does it look like I am not going to get my hardship today if its done by clerical? if no, then why did the advisor tell me I am going to get payment some point today :(

 

 

I have no gas, my electric is running low :(

 

 

I have just looked at my bank and still no sign of the hardship payment.

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Well, does anyone know what clerical means? sorry if I am being pushy but need money :(

 

Sorry, missed this. If your payments are made clerically, it usually means that there's been some sort of computer error on your claim (not because of anything you've done - the JSA computer system is 20 years old and was crap even when it was new) and so your payments need to be handled manually, with pen and paper. So most processors can't actually access details of your claim and any payments due.

 

JSA processing offices usually have a specific person or people allocated to handling clerical claims.

 

Because of this lack of information, I'm afraid I can't say how likely it is that you'll get paid today.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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Sorry, missed this. If your payments are made clerically, it usually means that there's been some sort of computer error on your claim (not because of anything you've done - the JSA computer system is 20 years old and was crap even when it was new) and so your payments need to be handled manually, with pen and paper. So most processors can't actually access details of your claim and any payments due.

 

JSA processing offices usually have a specific person or people allocated to handling clerical claims.

 

Because of this lack of information, I'm afraid I can't say how likely it is that you'll get paid today.

 

 

Thanks for replying, well this sucks. how come the advisor told me its going to come in my bank account today or at midnight tonight. wish some advisors stop giving people wrong information :(

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