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    • Read upload Tells you how with even online sites too Dx 
    • You could forward it to yourself but before you click send, take out your personal details. Does that help? Although I run this forum I am not a massive techie either! But we would like to see it and also to understand who is who – dates, et cetera. What you typed above doesn't really give many clues and certainly only contains one date and time and doesn't identify the order in which they were sent to each other.  
    • Hey, How can I put a copy of the email on here and still keep it confidential? I really do want to give you all the info you need but I'm not tech at all.  I've just emailed the mechanic using your quote as a template. I will let you know what the reply is. Thanks so much everyone
    • In the midst of the parties launching their manifestos this week, we have also received the latest labour market data […]View the full article
    • Thank you. We like to see also the exchange between you and the mechanic/garage telling about the gearbox. Also, send an email to the garage whose mechanic called you:   Get this email to them as soon as possible. Hopefully it will draw a response which will confirm what they say – but even if it doesn't draw response – as long as there is no denial then it is fine. Even if there is a denial, it won't be too important but it would certainly be nice to get a paper trail which supports what you say. Please send this off and come back here and confirm that you've done it
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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******EBAY Cyber-Attacked - Change your password*******

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Ebay has asked users to change their passwords following a cyberattack that compromised one of its databases.

The auction site said that the database contained encrypted passwords and other non-financial information.

The US firm added that it had no evidence of there being unauthorised activity on its members' accounts.

However, it said that changing the passwords was "best practice and will help enhance security for eBay users".




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So when are ebay actually going to inform there customers as I for one aint happy to find this out via the news reports and press that this happened a few months ago and ebay knew.


Nice customer service for there users to find out in the press first.

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I've changed my password but what worries me is that the database hacked also included names, addresses, email and home address and date of birth. Its all very well ebay saying there is no evidence of any unauthorised activity on users accounts but this information could be used anywhere for identity fraud.

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I've changed my password but what worries me is that the database hacked also included names, addresses, email and home address and date of birth. Its all very well ebay saying there is no evidence of any unauthorised activity on users accounts but this information could be used anywhere for identity fraud.


Passed experience says that if the hackers are going to do anything, they will wait for us all to forget and then try their luck.



There is no evidence that they have taken anything, just that they have managed to hack into the database. I can't understand why all data isn't encrypted, it costs next to nought and that's a one off payment.

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heres an intresting thought from a computery person


if the name and email addresses were not encrypted but the passwords were then if the hackers were smart enough they will have had several accounts on ebay themselves


they would then sort through the files till they found their own email address, as they know what the unencrypted password was they can then use this to reverse engineer the encrypted one till they found what code gave the correct output


they then apply that code to the rest of the list and see the output


they then have a username, email address and password


people will most likely change their ebay password but still use the old password on other sites with the same username or email address


i would expect hacked ebay accounts to actually decrease a little as people are more security concious for a while but then other site hacks to rise

Please note:


  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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